Restoring What Matters: Contents Services from SERVPRO Team Cox

3/12/2025 (Permalink)

When disaster strikes—whether from fire, water, mold, or storm damage—the impact goes beyond the structure of your home or business. Your personal belongings, furniture, documents, electronics, and cherished keepsakes can also be at risk. At SERVPRO®, we understand that restoring your contents is just as important as repairing the physical property. Our Contents Services are designed to help salvage, restore, and return your belongings to their preloss condition whenever possible.

In this blog, we’ll walk you through what Contents Services entail, how we approach restoration, and why SERVPRO Team Cox is the trusted name in the Carolinas for mitigation and recovery.

Understanding Contents Services

Contents Services refer to the specialized process of assessing, inventorying, cleaning, restoring, and storing personal and business belongings after a disaster. This service is essential after events such as:

• Fire Damage – Smoke, soot, and heat can severely impact furniture, fabrics, and electronics.
• Water Damage – Flooding, leaks, and burst pipes can cause mold growth, warping, and staining.
• Mold Remediation – Mold spores can spread across surfaces and infiltrate porous materials.
• Storm Damage – High winds, debris, and water intrusion can lead to content contamination.
• Biohazard Cleanup – Specialized handling is required for items affected by sewage, chemicals, or trauma situations.

Without professional intervention, these issues can result in permanent damage and financial loss. SERVPRO Team Cox is here to prevent that.

Our Comprehensive Contents Restoration Process

Our approach to contents restoration is thorough, efficient, and compassionate. We treat your belongings as if they were our own, ensuring that every step is taken to recover what matters most.

1. Content Inventory and Pack-Out

After an initial assessment of the property, our team carefully sorts and inventories every item that needs restoration. Using advanced tracking software, we document:

• Item descriptions
• Pre-existing conditions
• Photographic records
• Restoration recommendations

Once inventoried, we proceed with a pack-out process, which involves safely removing items from the affected area and transporting them to our secure facility for cleaning and storage.

2. Cleaning and Restoration Techniques

Depending on the type of damage and material, our experts use specialized cleaning techniques, including:

• Dry Cleaning – For light residues and pre-cleaning before wet methods.
• Wet Cleaning – Removes moderate to heavy residues from items.
• Ultrasonic Cleaning – Uses sound waves to remove soot and contaminants from delicate items like jewelry and electronics.
• Foam Cleaning – Used for fabrics and upholstery that may shrink or bleed in traditional washing.
• Abrasive Cleaning – Removes thick residues on non-porous surfaces.
• Immersion Cleaning – Submerging items in cleaning solutions to remove stubborn contaminants.

3. Electronics and Document Restoration

Fire, smoke, and water can damage electronics and important documents. SERVPRO Team Cox provides expert restoration for:

• Computers and Hard Drives
• TVs and Entertainment Systems
• Photographs and Legal Documents
• Books and Artwork

We use specialized drying chambers, dehumidification techniques, and anti-corrosion methods to preserve your valuables as much as possible.

4. Deodorization and Sanitization

Disasters often leave behind unpleasant odors and contaminants. Our team uses state-of-the-art techniques to remove lingering smells, including:

• Ozone Treatment – Neutralizes odors at a molecular level.
• Hydroxyl Generators – A safe and effective deodorization method.
• Thermal Fogging – Penetrates deep into porous materials to remove smoke odors.

5. Secure Storage Until Reconstruction is Complete

If your home or business is undergoing major repairs, SERVPRO Team Cox provides climate-controlled storage for your belongings. Our facilities are monitored to ensure the safety of your items, and we offer prompt return delivery once your property is ready.

Why Choose SERVPRO Team Cox for Contents Services?

At SERVPRO Team Cox, we go beyond the standard restoration process. We are more than a cleanup crew—we are your partner in recovery. Here’s why customers across Charlotte and Columbia trust us:

1. Experience and Expertise

With decades of experience in the restoration industry, our highly trained technicians hold certifications in fire, water, mold, and biohazard restoration. We use the latest equipment and technology to ensure optimal results.

2. Personalized, Compassionate Service

We know that dealing with damage to personal belongings is an emotional process. Our team approaches every job with care and sensitivity, keeping you informed at every stage.

3. 24/7 Emergency Response

Disasters don’t follow business hours, and neither do we. SERVPRO Team Cox is on-call 24/7 to assist with emergency pack-outs, stabilization, and restoration efforts.

4. Trusted by Insurance Companies

We work directly with insurance providers to simplify the claims process. Our detailed inventory lists and documented restoration work help streamline reimbursements.

5. Local Experts, National Resources

As part of the SERVPRO network, we have access to national-level expertise while maintaining local, personalized service for homes and businesses in Charlotte, Columbia, and surrounding areas.

Real Results: Restoring More Than Just Objects

At SERVPRO Team Cox, we’ve seen firsthand how Contents Services can make a difference. One recent case involved a family whose home suffered significant fire damage. They feared they had lost everything, including irreplaceable photo albums, antiques, and electronics. However, thanks to our advanced restoration techniques, we were able to salvage and restore over 80% of their belongings—giving them back more than just furniture and appliances, but their memories.

Let Us Help Restore What Matters Most

When disaster strikes, you need a team that understands the value of your belongings and works tirelessly to restore them. Whether it’s your home or business, SERVPRO Team Cox is here to bring back peace of mind through expert Contents Services.

If you need assistance with content cleaning, restoration, or storage, contact us today. We’re ready to help you reclaim what matters most—one item at a time. Call us at 704-393-7890.