About SERVPRO of Richland County

Penny Benkeser, J. Daniel Cox

Owners of SERVPRO of Richland County


Our team has been proudly serving the Columbia area since 1999. With our extensive knowledge and experience in the restoration industry, we can offer every customer a tailored experience suited to whatever disaster or emergency threatens their property. Our crews have IICRC certifications to ensure the best and most effective approach to mitigation is used to recover and restore any damage affecting homes or businesses. Customer satisfaction and service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.


We understand that any emergency that threatens your property needs prompt and effective mitigation, restoration and clean up. As a locally owned and operated restoration team, we offer a wide range of services to the Richland County area with a 98% satisfaction rate from surveys conducted with our customers. Our local services include commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.


Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.”


  • Vistage


  • Business Journal's Women in Business Award
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Building Owners Management Association (BOMA)
  • Commercial Real Estate Executive Women (CREW)
  • Industrial Networking Group
  • Institute of Real Estate Management (IREM)
  • National Association of Women Business Owners (NAWBO)
  • North Carolina Healthcare Engineers Association (NCHEA)
  • Vistage