The Essentials of Water Damage Recovery: SERVPRO Team Cox’s Guide

11/6/2024 (Permalink)

Water damage can affect a property unexpectedly, causing lasting impacts that go beyond just surface-level issues. At SERVPRO®, we specialize in addressing water damage comprehensively to minimize its effects on both homes and businesses. In this post, we’ll explore the causes of water damage, the stages of response, and our professional approach to restoring properties efficiently. With each water damage event, our goal remains the same: to restore peace of mind and get you back to normal as swiftly as possible.

Common Causes of Water Damage

Water damage incidents often come without warning, originating from a variety of sources, each requiring a unique approach to remediation. Here are some of the most frequent sources:

• Natural Disasters and Weather Events: Heavy rains, tropical storms, and flooding can lead to severe water damage as water enters through compromised roofs, windows, or doorways.
• Plumbing Failures: Burst pipes, leaking water heaters, and broken supply lines are common culprits in both residential and commercial settings.
• Appliance Leaks: Malfunctions in washing machines, dishwashers, and refrigerators can cause unexpected leaks, often in hidden areas that may go undetected for days.
• Human Accidents: Something as simple as an overflowing sink or tub can lead to water damage, particularly if it’s not caught immediately.

Understanding these causes is the first step in preventing them. However, when they do happen, timely intervention is crucial.

The Timeline of Water Damage

Water damage can be deceptive, with its effects often increasing exponentially if left unaddressed. Here’s a closer look at how water damage progresses over time:

1. Initial Minutes to Hours: Water quickly seeps into materials, such as carpets, drywall, and furniture. In this early phase, water is most manageable if addressed immediately, and our team can often prevent further damage with a swift response.
2. Within 24 to 48 Hours: The effects of water saturation begin to compound, causing materials to warp, stain, and deteriorate. Metal surfaces may start to corrode, and electrical hazards become more likely as water interacts with wiring.
3. After 48 Hours: Structural integrity is now a concern. Water compromises wood and concrete, leading to weakening and swelling. Wall and floor integrity can be compromised, resulting in more extensive repairs. For large-scale floods or severe leaks, professional drying and dehumidification are necessary.
4. After a Week or More: Long-term exposure leads to permanent damage in many cases. Wood rot, paint peeling, and other extensive damage become likely, requiring comprehensive restoration or reconstruction efforts.

SERVPRO Team Cox’s Water Damage Restoration Process

At SERVPRO Team Cox, we’ve developed a proven approach to water damage restoration that allows us to address each case effectively. Our structured process includes the following steps:

1. Immediate Response and Assessment

We’re available around the clock, ensuring that our team can respond promptly whenever water damage strikes. Once on site, we conduct a detailed assessment, identifying all areas impacted by water, including those that may not be immediately visible. Using moisture meters and infrared technology, we locate hidden moisture that, if untreated, could lead to further complications.

1. Water Extraction

Once we’ve identified the full extent of the damage, our first task is to remove any standing water. We use high-capacity pumps and industrial vacuums to extract water quickly. Removing water quickly limits further absorption into structural components and helps prevent extended damage.

1. Drying and Dehumidification

Removing visible water is only the beginning. Materials like drywall, wood, and insulation often retain moisture, which can compromise structural integrity if left untreated. We bring in commercial-grade dehumidifiers and air movers to expedite drying, drawing out water from walls, floors, and ceilings. We continuously monitor moisture levels to ensure the area reaches a safe dryness level before moving on to the next step.

1. Cleaning and Sanitizing

Water damage often involves debris, dirt, and, in certain cases, contaminants. Our team cleans and sanitizes all affected surfaces, ensuring they are safe and free from harmful substances. We also eliminate any residual odors, leaving the area fresh and ready for occupancy.

1. Restoration and Repairs

The final stage in our process is focused on restoring the property to its pre-damage condition. Depending on the extent of the water damage, this can range from minor repairs like patching drywall and replacing carpeting to more extensive reconstruction. At SERVPRO Team Cox, we have the expertise to handle these repairs, ensuring a seamless transition from damage to recovery.

Why Prompt Action is Crucial

Many property owners are tempted to wait, hoping that water will “dry out” naturally. However, delaying response time can lead to escalated damage and costs. Swift action can prevent:

• Structural Damage: Water affects materials differently, and quick action reduces the likelihood of permanent structural harm.
• Increased Repair Costs: The longer water is present, the greater the need for extensive repairs, which can be costly.
• Extended Downtime for Businesses: For commercial properties, swift response times mean less disruption to operations.

Preventing Water Damage

While no one can completely avoid the risk of water damage, there are steps property owners can take to minimize the chance of a severe incident:

• Inspect and Maintain Plumbing: Periodically check pipes, water heaters, and appliances for signs of wear, leaks, or corrosion.
• Invest in Weatherproofing: Regularly inspect the caulking and sealing around windows and doors, and ensure that roofing is in good condition.
• Clear Gutters and Downspouts: Blocked gutters can cause water to accumulate, leading to potential leaks in the foundation or around the roofline.
• Install Water Detection Devices: These devices can alert you to leaks early on, giving you a chance to address the issue before it escalates.

Why SERVPRO Team Cox Stands Out

When it comes to water damage restoration, not all services are created equal. Here’s what makes SERVPRO Team Cox a trusted partner:

• Expertise and Training: Our team members are certified and undergo ongoing training in the latest water damage restoration techniques, ensuring that we are prepared for any situation.
• Advanced Technology: From high-powered extraction equipment to precise moisture detection tools, we have the technology to handle complex water damage scenarios effectively.
• Comprehensive Solutions: We handle every aspect of water damage, from initial extraction to final repairs, making the process as stress-free as possible for our clients.
• Empathetic, Customer-Centered Care: We know water damage can be overwhelming, which is why we’re dedicated to providing clear communication, support, and understanding throughout the restoration process.

Final Thoughts

Water damage may be a daunting challenge, but with the right team, recovery is possible. At SERVPRO Team Cox, we are committed to making the process as efficient and straightforward as possible. Our expertise, technology, and dedication to customer satisfaction make us the ideal partner for restoring properties after water damage. The faster you call, the more we can do to prevent further damage and restore your property to its best possible condition.

If you’re facing water damage, don’t wait. Contact SERVPRO Team Cox immediately to ensure that we can help minimize damage, reduce costs, and restore peace of mind. Call us at 803-419-0470.

The Importance of Pipe Inspections for Property Managers

9/13/2024 (Permalink)

As a commercial property manager, maintaining the safety and functionality of your buildings is a top priority. One of the most critical aspects of this responsibility is ensuring that the plumbing system is in good condition, especially as colder months approach. With the risk of freezing temperatures in the coming months, conducting "pipe inspections" now become an essential part of your preventative maintenance routine. Inspecting and checking pipes while the weather is warm can save you from the costly and disruptive consequences of flooding and water damage caused by burst pipes.

Why Pipe Inspections Matter

Pipes are the veins of your building, carrying water to essential areas like restrooms, kitchens, and HVAC systems. When these pipes are neglected, especially during the transition from warm to cold weather, they become vulnerable to freezing. Frozen pipes can lead to bursts, which can cause extensive water damage, disrupt operations, and lead to expensive repairs. By conducting regular pipe inspections, you can identify potential issues before they escalate, ensuring the safety and longevity of your property.

Understanding the Risks

Freezing temperatures commonly cause pipe damage, but the problem often begins long before the first frost. Pipes exposed to fluctuating temperatures, particularly in unheated areas like basements, attics, or exterior walls, are at higher risk. As temperatures drop, water inside these pipes can freeze, expand, and eventually cause the pipe to burst. The resulting water damage can be catastrophic, leading to structural damage, mold growth, and even compromising the building's electrical systems.

The Cost of Neglect

The financial impact of a burst pipe can be significant. According to industry estimates, the average cost to repair water damage from a burst pipe can range from $5,000 to $70,000 or more, depending on the extent of the damage and the property's size. In addition to the direct costs, you also have to consider the indirect costs, such as business interruption, loss of rental income, and the potential for legal liabilities if tenants or employees are affected.

Preventative Maintenance: Your Best Defense

Preventative maintenance is your best defense against the risks of freezing temperatures and burst pipes. By scheduling regular pipe inspections, you can identify vulnerabilities and take action before the winter months arrive. Here’s what a comprehensive pipe inspection should include:

1. Inspecting Pipe Insulation: Ensure all exposed pipes, especially those in unheated areas, are adequately insulated. Insulation helps maintain the water temperature inside the pipes, reducing the risk of freezing.
2. Checking for Leaks: Even small leaks can lead to significant problems when temperatures drop. Inspect all pipes for signs of leaks, corrosion, or wear and tear. Address any issues immediately to prevent further damage.
3. Testing Water Pressure: High water pressure can stress pipes and increase the likelihood of a burst. Check the water pressure in your building and adjust it to a safe level if necessary.
4. Draining Exterior Pipes: Before the first frost, ensure that all exterior pipes, such as those connected to garden hoses or irrigation systems, are drained. Water left in these pipes can freeze and cause the pipes to burst.
5. Inspecting Heating Systems: Your heating system prevents pipes from freezing. Ensure your building’s heating system functions correctly and maintains a consistent temperature, even in unoccupied areas.
6. Reviewing Emergency Shut-Off Procedures: In the event of a pipe burst, it’s essential to know how to shut off the water supply quickly to prevent further damage. Ensure that all maintenance staff are familiar with the location and operation of emergency shut-off valves.

Educating Tenants and Staff

While regular pipe inspections are crucial, educating your tenants and staff about the risks of freezing pipes and what they can do to help prevent them is important. Simple actions, such as leaving faucets dripping during extremely cold weather or keeping cabinet doors open to allow warm air to circulate around pipes, can make a significant difference.

The Role of Professional Help

While your maintenance team can handle many aspects of pipe inspections, involving a professional plumbing service is often beneficial, especially for more complex inspections or repairs. A licensed plumber can thoroughly assess your building’s plumbing system, identify potential risks, and recommend solutions you may not have considered.

Preparing for the Worst

Despite your best efforts, emergencies can still happen. That’s why it’s essential to have a contingency plan in place. Ensure that you have a list of emergency contacts, including plumbers and water damage restoration services, ready to respond at a moment’s notice. Quick action can minimize damage and reduce downtime, allowing you to get your property back to normal as soon as possible.

Be Proactive, Not Reactive

As a commercial property manager, your role is to protect your property and ensure the safety and comfort of its occupants. You can avoid the costly and disruptive consequences of burst pipes and water damage by prioritizing pipe inspections as part of your preventative maintenance plan. Remember, the best time to address potential issues is before they become emergencies. Start your pipe inspections now and enjoy peace of mind knowing that your property is prepared for whatever the winter months may bring.

If you need a proactive and prepared team, there’s no better partner for your properties than SERVPRO Team Cox. Visit our website to learn more about how we are Faster to Any Size Disaster.

Navigating Residential Water Damage in Columbia, SC: A Comprehensive Guide by SERVPRO Team Cox

7/29/2024 (Permalink)

Water damage in your home can be a stressful and overwhelming experience. Whether it's caused by a burst pipe, a leaky roof, or a natural disaster, the impact can be extensive and costly. At SERVPRO® Team Cox, we understand the unique challenges that residential water damage presents, especially in the vibrant and historic city of Columbia, SC. This comprehensive guide will explore the critical aspects of residential water damage and how our expert team can help restore your home to its pre-damage condition.

The Causes of Residential Water Damage

Water damage can arise from various sources, each presenting unique challenges. Understanding these causes can help in preventing and addressing water damage effectively:

1. Plumbing Issues: Burst pipes, leaky faucets, and malfunctioning water heaters can cause significant water damage inside the home.
2. Natural Disasters: Heavy rains, hurricanes, and floods can lead to extensive water intrusion, especially in areas prone to flooding.
3. Roof Leaks: Damaged or aging roofs can allow water to seep into the home, causing damage to ceilings, walls, and insulation.
4. Appliance Malfunctions: Faulty washing machines, dishwashers, and refrigerators can leak and cause water damage over time.
5. HVAC Problems: Improper maintenance of HVAC systems can lead to leaks and water damage.

The Impact of Water Damage on Homes

Water damage can have far-reaching consequences, affecting both the structure of your home and the health of its occupants:

• Structural Damage: Water can weaken the structural integrity of your home, affecting walls, floors, and foundations.
• Mold Growth: Moisture creates an ideal environment for mold growth, which can lead to health issues and further damage to your property.
• Damage to Personal Belongings: Furniture, electronics, clothing, and other personal items can be ruined by water damage.
• Health Risks: Standing water and excess moisture can lead to the growth of harmful bacteria and mold, posing health risks to occupants.

The SERVPRO Team Cox Approach to Residential Water Damage Restoration

At SERVPRO Team Cox, we follow a systematic and thorough approach to residential water damage restoration, ensuring effective and comprehensive recovery:

1. Emergency Contact: Our 24/7 availability means we can respond to emergencies promptly. Quick action is crucial in minimizing damage and costs.
2. Inspection and Water Damage Assessment: We conduct a detailed inspection to determine the extent of the water damage and develop a restoration plan.
3. Water Removal and Extraction: Using powerful pumps and vacuum units, we remove hundreds or thousands of gallons of water from your home.
4. Drying and Dehumidification: Our specialized equipment removes the remaining moisture from the structure and contents of your home.
5. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures to ensure your home is safe and livable.
6. Restoration: The final step involves restoring your home to its pre-damage condition, which may include minor repairs like replacing drywall, painting, and installing new carpet, or major repairs like reconstructing areas of the property.

Why Choose SERVPRO Team Cox for Residential Water Damage Restoration?

• Experience and Expertise: With years of experience in water damage restoration, our team has the knowledge and skills to handle any size disaster.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure efficient and effective restoration.
• Comprehensive Services: From initial assessment to final restoration, we provide a full range of services to get your home back to normal.
• Customer-Centric Approach: We understand the stress and disruption caused by water damage. Our team is committed to providing compassionate and responsive service throughout the restoration process.

Case Study: Successful Residential Water Damage Restoration by SERVPRO Team Cox

To illustrate our capabilities, let’s look at a recent case where SERVPRO Team Cox successfully restored a home after water damage:

Case Study: Restoring a Family Home in Columbia, SC

Background: A family home in Columbia experienced significant water damage due to a burst pipe in the attic. The water spread throughout the house, affecting multiple rooms and causing extensive damage to ceilings, walls, and floors.

Challenges:

• The water damage affected the structural integrity of the home, requiring extensive repairs.
• Mold growth began to develop due to the prolonged moisture exposure.
• The family needed to return to their home as soon as possible.

SERVPRO Team Cox’s Approach:

• Immediate Response: We arrived on-site promptly and conducted a thorough assessment of the damage.
• Water Extraction and Drying: Using powerful pumps and advanced drying equipment, we removed the water and thoroughly dried the affected areas.
• Mold Remediation: We treated the mold-affected areas to prevent further growth and ensure the home was safe.
• Comprehensive Cleaning: Our team cleaned and sanitized all affected areas, including furniture and personal belongings.
• Restoration: Minor repairs were carried out, including replacing drywall and flooring, to restore the home to its pre-damage condition.

Outcome: The family was able to return to their home quickly, with no lingering mold or health risks. The thorough cleaning and restoration ensured the house was safe and comfortable.

Preventive Measures to Minimize Water Damage

While it’s impossible to eliminate all risks, taking preventive measures can significantly reduce the likelihood of water damage in your home:

• Regular Maintenance: Inspect and maintain your plumbing, appliances, and HVAC systems regularly to prevent leaks.
• Roof Inspections: Check your roof for damage and make necessary repairs to prevent water intrusion.
• Proper Drainage: Ensure your property has proper drainage systems to direct water away from the foundation.
• Install Water Alarms: Use water alarms to detect leaks early and prevent extensive damage.
• Seal Windows and Doors: Ensure windows and doors are properly sealed to prevent water from entering during storms.

Contact SERVPRO Team Cox for Expert Residential Water Damage Restoration

If your home has been affected by water damage, don’t wait – contact SERVPRO Team Cox immediately. Our experienced team is ready to respond 24/7, providing expert water damage restoration services to get your home back on its feet.

Residential water damage can be a daunting challenge, but with SERVPRO Team Cox by your side, recovery is possible. Our comprehensive water damage restoration services are designed to address every aspect of the recovery process, ensuring your property is restored quickly and efficiently. Trust SERVPRO Team Cox to be your partner in recovery, providing the expertise, compassion, and dedication needed to get your home back to normal. Contact us today to learn more about how we can help you in the aftermath of water damage.

SERVPRO Team Cox is committed to providing exceptional water damage restoration services to homes in Columbia and the surrounding areas. With our experienced team and advanced technology, we ensure your property is restored to its pre-damage condition swiftly and efficiently. For emergency services or to learn more about our restoration process, contact SERVPRO Team Cox at 803-419-0470.

Navigating Commercial Water Damage in Government Buildings with SERVPRO Team Cox

6/20/2024 (Permalink)

Government buildings are essential to the smooth functioning of public services and administration. When these facilities experience disruptions, the impact on the community and essential services can be significant. Commercial water damage in government buildings can cause extensive issues, ranging from structural damage to the interruption of vital public services. At SERVPRO®, we understand the unique challenges associated with restoring government buildings and are committed to providing efficient and comprehensive water damage restoration services.

Understanding Commercial Water Damage in Government Buildings

Commercial water damage in government buildings refers to any water intrusion that disrupts operations and compromises the integrity of the facility. This damage can result from various sources, such as plumbing failures, natural disasters, or maintenance issues, and can lead to severe consequences if not addressed promptly.

Common Causes of Commercial Water Damage in Government Buildings

• Plumbing Failures: Leaks, burst pipes, and faulty plumbing systems are common culprits of water damage in large buildings.
• Natural Disasters: Heavy rains, floods, and hurricanes can lead to significant water intrusion in government facilities.
• Roof Leaks: Damaged or poorly maintained roofs can allow water to seep into the building, causing widespread damage.
• HVAC Malfunctions: Faulty HVAC systems can leak and cause water damage, particularly in older buildings.
• Sewage Backups: Blocked or damaged sewer lines can cause sewage to back up into the building, posing health risks and damaging property.

Immediate Actions to Take

When faced with commercial water damage in a government building, immediate action is crucial to minimize damage and ensure the safety of occupants. Here are some steps you should take:

• Turn Off Water Source: If possible, locate and shut off the water source to prevent further flooding.
• Turn Off Electricity: Ensure the safety of the building by turning off electricity in the affected areas to prevent electrical hazards.
• Evacuate the Premises: Ensure that all employees and occupants are safely evacuated from the affected area.
• Contact SERVPRO Team Cox: Reach out to us immediately for professional water damage restoration services. Our team is equipped with advanced equipment and techniques to handle any scale of commercial water damage.

The SERVPRO Team Cox Advantage

At SERVPRO Team Cox, we offer comprehensive water damage restoration services tailored to the unique needs of government buildings. Here’s what sets us apart:

• 24/7 Emergency Response: We are available around the clock to respond to emergencies and minimize downtime for your facility.
• Experienced Professionals: Our certified technicians have extensive experience in handling commercial water damage of all scales.
• Advanced Equipment: We use state-of-the-art equipment for water extraction, drying, and dehumidification to ensure thorough restoration.
• Comprehensive Services: From initial assessment and mitigation to final restoration, we provide end-to-end services to restore your building to pre-damage condition.

Why Prompt Response Matters

Acting quickly in the event of commercial water damage is essential to prevent further complications such as mold growth, structural damage, and prolonged disruption of services. SERVPRO Team Cox understands the urgency and works efficiently to get your government building back to full functionality.

Prevention Tips

Preventing commercial water damage can save you time, money, and hassle. Consider implementing these preventive measures:

• Regular Maintenance: Conduct routine inspections and maintenance of plumbing systems, roofs, and HVAC systems.
• Install Water Detection Devices: Use water sensors and alarms to detect leaks early.
• Develop an Emergency Plan: Have a plan in place to quickly respond to water damage incidents.
• Educate Staff: Ensure that building staff are trained on how to respond to water damage emergencies.

Case Study: Efficient Restoration of a Government Building

To illustrate the importance of timely intervention, let's consider a recent example of commercial water damage we handled at SERVPRO Team Cox. A local government building experienced a severe water leak due to a burst pipe. The water quickly spread across multiple floors, affecting offices, public areas, and vital records.

Our Response:

1. Immediate Dispatch: Upon receiving the emergency call, our team was on-site within the hour, equipped with necessary tools and equipment.
2. Assessment and Action: We conducted a thorough assessment to determine the extent of the damage and developed a strategic plan to mitigate further damage.
3. Water Extraction: Using powerful pumps and vacuums, we removed thousands of gallons of water from the affected areas.
4. Drying and Dehumidification: Our industrial-grade dehumidifiers and air movers ensured quick and efficient drying of the building.
5. Cleaning and Sanitizing: We sanitized the area to prevent mold growth and ensure a safe environment for employees and the public.
6. Restoration: Our reconstruction team repaired and restored damaged areas, ensuring the building was back to its original state.

Outcome: Thanks to our prompt response and effective restoration techniques, the government building experienced minimal downtime and was able to resume operations within a few days.

FAQs About Commercial Water Damage in Government Buildings

Q: How long does the water damage restoration process take?

A: The duration of the restoration process depends on the extent of the damage. Minor water damage can take a few days to a week, while more severe cases may take several weeks.

Q: Can water damage lead to mold growth?

A: Yes, water damage can create the perfect conditions for mold growth if not addressed promptly. Mold can develop within 24-48 hours of water exposure, making immediate action crucial.

Q: Will insurance cover commercial water damage in government buildings?

A: Most insurance policies for government buildings cover water damage. However, coverage can vary based on the policy and the cause of the damage. It’s essential to review your policy and consult with your insurance provider.

Q: What should I do if my government building experiences water damage outside of business hours?

A: SERVPRO Team Cox offers 24/7 emergency services. You can contact us any time of the day or night, and we will respond promptly to mitigate the damage.

The Importance of Specialized Expertise in Government Buildings

Government buildings serve various critical functions, from administrative tasks and public records management to law enforcement and community services. The nature of these functions requires a specialized approach when dealing with commercial water damage. Here’s why expertise in handling government buildings is crucial:

Confidentiality and Security

Government buildings often house sensitive and confidential information. Ensuring the security and confidentiality of these records during the restoration process is paramount. At SERVPRO Team Cox, we understand the importance of maintaining privacy and security. Our team is trained to handle sensitive environments with the utmost care and professionalism.

Regulatory Compliance

Restoration in government buildings must adhere to stringent regulations and standards. Our team at SERVPRO Team Cox is well-versed in the compliance requirements specific to government facilities. We ensure that all restoration activities meet these standards, minimizing any potential legal or regulatory issues.

Public Accessibility

Government buildings need to remain accessible to the public as much as possible. Our team works efficiently to restore damaged areas while minimizing disruption to public services. We prioritize critical areas to ensure that essential functions can continue with minimal interruption.

Advanced Technology and Techniques

Addressing commercial water damage in government buildings requires advanced technology and techniques. SERVPRO Team Cox utilizes state-of-the-art equipment to ensure thorough and efficient restoration:

• Thermal Imaging Cameras: These devices help detect hidden moisture behind walls and under floors, ensuring no areas are overlooked.
• Industrial-Grade Dehumidifiers: High-capacity dehumidifiers remove moisture from the air, speeding up the drying process and preventing mold growth.
• Powerful Water Extractors: Our water extraction equipment quickly removes large volumes of water, reducing the risk of further damage.
• Specialized Cleaning Agents: We use EPA-approved cleaning agents to sanitize affected areas and prevent the spread of contaminants.

Coordination with Government Officials

Effective communication and coordination with government officials are essential during the restoration process. SERVPRO Team Cox works closely with facility managers and government representatives to:

• Develop a Detailed Restoration Plan: We collaborate with officials to create a tailored plan that addresses the specific needs and priorities of the building.
• Provide Regular Updates: Transparency is key. We keep all stakeholders informed of our progress and any changes to the restoration plan.
• Ensure Compliance: We ensure that all restoration activities comply with government regulations and standards.

Long-Term Solutions and Preventative Measures

Preventing future water damage is as important as addressing the current situation. SERVPRO Team Cox provides long-term solutions and preventative measures to safeguard government buildings against future incidents:

• Regular Maintenance Programs: We offer maintenance programs to routinely inspect and maintain plumbing, roofing, and HVAC systems.
• Waterproofing and Sealing: Our experts can apply waterproofing and sealing solutions to vulnerable areas to prevent water intrusion.
• Education and Training: We provide training for building staff on how to respond to water damage emergencies and implement preventative measures.

Real-World Example: Rapid Response Saves a Critical Facility

A recent incident involved a county courthouse experiencing severe water damage due to a major storm. The water infiltration threatened to disrupt court proceedings and damage critical records.

Our Response:

1. Immediate Deployment: We arrived on-site within an hour, ready to assess and address the damage.
2. Comprehensive Assessment: Using thermal imaging cameras, we identified all affected areas, including hidden moisture pockets.
3. Efficient Water Removal: Our high-capacity pumps and extractors quickly removed water from the courthouse.
4. Drying and Dehumidification: Industrial-grade dehumidifiers and air movers ensured thorough drying of the building.
5. Sanitization: We sanitized all affected areas to prevent mold growth and ensure a safe environment.
6. Coordination with Officials: We worked closely with court officials to prioritize areas critical to resuming operations.

Outcome: Thanks to our rapid response and effective restoration techniques, the courthouse resumed operations within a few days, with minimal disruption to court schedules and public services.

Contact SERVPRO Team Cox Today

If your government building is facing commercial water damage, don’t hesitate to reach out to SERVPRO Team Cox. We are committed to providing exceptional service and rapid response to help you navigate through this challenging situation. Trust us to be your partner in managing and overcoming commercial water damage, ensuring your facility remains operational and safe.

Contact us at: 803-749-0178

Remember, when it comes to commercial water damage in government buildings, time is of the essence. Trust SERVPRO Team Cox to be your reliable partner in restoration and recovery. We are here to ensure that your government building can continue to serve the community effectively, even in the face of unexpected water damage.

Navigating Water Damage Restoration in South Carolina: What You Need to Know

5/16/2024 (Permalink)

Water damage is a significant concern for homeowners in South Carolina, especially given the state's susceptibility to hurricanes, heavy rains, and flooding. Whether it's a burst pipe, a leaky roof, or storm damage, water intrusion can lead to extensive damage and pose health risks if not addressed promptly. In this blog post, we'll explore the unique challenges of water damage restoration in South Carolina and provide tips for homeowners to navigate the restoration process effectively. Below, our experts at SERVPRO®  Team Cox outline the essential steps involved in water damage restoration:

The Impact of Water Damage in South Carolina

South Carolina's coastal location and subtropical climate make it prone to hurricanes and heavy rainfall, increasing the risk of water damage for homeowners. Flooding from storm surges, heavy rains, and overflowing rivers can lead to water damage in homes and properties, requiring immediate attention and professional restoration services.

Common Causes of Water Damage in South Carolina

1. Hurricanes and Tropical Storms: South Carolina is vulnerable to hurricanes and tropical storms, which can bring torrential rains and strong winds, leading to flooding and water damage.
2. Flash Flooding: Heavy rainfall, particularly during the hurricane season, can overwhelm drainage systems and cause flash flooding, leading to water damage in homes.
3. Poor Drainage Systems: Improperly maintained or clogged gutters and downspouts can lead to water pooling around the foundation, increasing the risk of water intrusion into the home.
4. Sewage Backup: During heavy rains, sewer systems can become overwhelmed, leading to sewage backup into homes and properties.
5. Plumbing Issues: Leaky pipes, burst pipes, and faulty plumbing fixtures can cause water damage if not promptly repaired.

The Water Damage Restoration Process in South Carolina

The water damage restoration process in South Carolina typically involves the following steps:

1. Assessment: A professional restoration company assesses the extent of the damage and develops a restoration plan tailored to the specific needs of the property.
2. Water Extraction: Standing water is extracted using pumps and vacuums to prevent further damage and mold growth.
3. Drying and Dehumidification: Industrial-grade dehumidifiers and air movers are used to remove excess moisture from the air and surfaces.
4. Cleaning and Sanitizing: Affected areas and belongings are cleaned and sanitized to prevent mold and bacteria growth.
5. Restoration: The final step involves restoring the property to its pre-damage condition, which may include repairing or replacing damaged materials such as drywall, flooring, and insulation.

Preventing Water Damage in South Carolina

While some causes of water damage are unavoidable, there are steps homeowners can take to minimize the risk:

1. Maintain Gutters and Downspouts: Regularly clean and maintain gutters and downspouts to ensure proper drainage away from the home's foundation.
2. Install a Sump Pump: Consider installing a sump pump in the basement or crawlspace to prevent flooding during heavy rains.
3. Inspect and Maintain Roof: Regularly inspect and maintain the roof to ensure there are no missing shingles or other issues that could lead to leaks.
4. Elevate Electrical Systems: If you live in a flood-prone area, consider elevating electrical systems, such as outlets and circuit breakers, to reduce the risk of water damage.

Local Regulations and Considerations

In South Carolina, homeowners dealing with water damage restoration should be aware of local regulations and considerations. This includes understanding flood zones, building codes, and environmental regulations that may impact restoration efforts. Working with a professional restoration company that is familiar with local regulations can ensure that the restoration process is compliant and efficient.

Insurance Coverage

Homeowners in South Carolina should review their insurance policies to understand their coverage for water damage. Flood insurance is not typically included in standard homeowners' insurance policies and may need to be purchased separately. Understanding your insurance coverage can help you be prepared in case of water damage and ensure that you can receive the necessary restoration services.

Choosing a Water Damage Restoration Company

When selecting a water damage restoration company in South Carolina, homeowners should consider the following factors:

• Experience: Choose a company with extensive experience in handling water damage restoration projects in the South Carolina area.
• Certifications: Ensure that the company is certified by reputable organizations, such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).
• Local Knowledge: A company familiar with the local area will be better equipped to handle the unique challenges of water damage restoration in South Carolina.
• Emergency Response: Choose a company that offers 24/7 emergency services, as water damage can occur at any time and requires immediate attention.
• References and Reviews: Check online reviews and ask for references from past clients to ensure that the company has a reputation for providing quality service.

Community Resources and Support

In South Carolina, homeowners dealing with water damage restoration can also turn to community resources and support for assistance. Local government agencies, non-profit organizations, and community groups may offer resources, such as disaster relief programs, financial assistance, and volunteer services, to help homeowners recover from water damage.

Environmental Considerations

When dealing with water damage restoration, homeowners should also consider the environmental impact of the restoration process. Proper disposal of damaged materials, such as drywall, insulation, and flooring, is essential to prevent further environmental damage. Working with a restoration company that follows environmentally friendly practices can help minimize the impact of restoration efforts on the environment.

Long-Term Maintenance and Prevention

After completing the water damage restoration process, homeowners should focus on long-term maintenance and prevention to avoid future water damage. This includes regular inspections of plumbing systems, appliances, and roofing, as well as implementing measures such as proper drainage, sump pump installation, and monitoring indoor humidity levels.

Continued Support and Monitoring

1. Regular Inspections: Schedule regular inspections of your home's plumbing, roof, and foundation to check for any signs of leaks or water damage. Catching issues early can prevent them from becoming more significant problems later.
2. Monitor Humidity Levels: Keep an eye on the humidity levels in your home, especially in areas prone to moisture buildup, such as basements and bathrooms. High humidity can promote mold growth and exacerbate water damage.
3. Address Maintenance Issues Promptly: If you notice any maintenance issues that could lead to water damage, such as a leaking faucet or a damaged roof, address them promptly to prevent further damage.
4. Educational Resources: Stay informed about water damage prevention techniques and resources available in your area. Local government agencies, non-profit organizations, and community groups often offer workshops and educational materials on water damage prevention.
5. Community Engagement: Engage with your local community to share knowledge and resources related to water damage prevention. Collaborating with neighbors can help create a more resilient community that is better prepared to handle water damage incidents.
6. Professional Maintenance Services: Consider hiring professional maintenance services, such as plumbing inspections and roof repairs, to ensure that your home is well-maintained and less susceptible to water damage.
7. Insurance Coverage: Review your insurance coverage regularly to ensure that you have adequate coverage for water damage restoration. Understanding your policy can help you make informed decisions in the event of water damage.
8. Emergency Preparedness: Have an emergency plan in place in case of a water-related disaster. Know how to shut off the main water supply and have contact information for water damage restoration companies handy.

Educational Resources and Workshops

Homeowners in South Carolina can also benefit from educational resources and workshops offered by local government agencies, non-profit organizations, and community groups. These resources can provide valuable information on water damage prevention, emergency preparedness, and how to respond to water damage incidents effectively.

Community Engagement and Collaboration

Engaging with the local community and collaborating with neighbors can also be beneficial for homeowners in South Carolina. Sharing experiences, tips, and resources can help create a more resilient community that is better prepared to deal with water damage and other emergencies.

Water damage restoration requires careful planning, prompt action, and collaboration with professionals and community resources. By understanding the causes of water damage, knowing the restoration process, and taking preventive measures, homeowners can protect their homes from water damage and ensure a safe and healthy living environment for their families. If you are dealing with water damage in South Carolina, it's essential to act quickly and seek professional assistance to restore your home and prevent future damage. If you have suffered from water damage in your home or business, call SERVPRO Team Cox at 803-419-0470.

Preventing Frozen Pipes

12/4/2023 (Permalink)

Frozen pipes are a common issue during cold winters, and they can lead to costly water damage and the need for restoration services. As a restoration company, we've seen the impact of frozen pipes on homes. In this blog post, we'll share expert advice on preventing frozen pipes to help you avoid this headache.

Insulate Vulnerable Areas

Insulating pipes in vulnerable areas of your home is a key preventative measure. Pay close attention to unheated spaces like attics, basements, crawl spaces, and garage areas. Insulating these pipes can help keep them above freezing temperatures.

Seal Gaps and Cracks

Any gaps or cracks in your home's exterior can allow cold air to seep in and affect the temperature in your walls and floors. Properly seal these areas to prevent drafts and maintain a stable indoor temperature.

Keep Your Home Warm

Maintaining a consistent indoor temperature is essential in preventing frozen pipes. Even when you're away from home, it's wise to keep your heating system running to ensure that the interior remains warm enough to prevent freezing.

Use Pipe Insulation

Pipe insulation is an excellent way to protect your plumbing. It's readily available at hardware stores and can be installed on exposed pipes in your home. This helps maintain the temperature of the water within the pipes.

Drip Your Faucets

On particularly cold nights, allow your faucets to drip slowly. The movement of water in the pipes can help prevent freezing. This is especially important for faucets along exterior walls and those in areas prone to freezing.

Monitor Your Home's Temperature

Consider installing a temperature-monitoring system in your home. This can alert you to significant temperature drops, allowing you to act before pipes freeze. Some systems can even send notifications to your phone.

Shut Off and Drain Outdoor Faucets

Before winter sets in, shut off and drain outdoor faucets and sprinkler systems. Disconnect garden hoses and store them indoors. This prevents water from freezing in the outdoor plumbing.

Open Cabinet Doors

On very cold nights, open the cabinet doors under sinks to allow warm air to reach the pipes. This is especially important for kitchen and bathroom sinks located on exterior walls.

Preventing frozen pipes is a proactive approach to protecting your home from potential water damage and the need for restoration services. By insulating, sealing, and maintaining your plumbing, you can reduce the risk of frozen pipes and ensure a worry-free winter. If your pipes do burst, contact SERVPRO and our teams of specialists will have you back to normal as soon as possible.

Water Problems? Is it Black, Grey, or Clean?

5/31/2022 (Permalink)

Flooded conference room in Columbia SC

When it comes to cleanup and disinfection of commercial spaces, it’s best to call certified water damage restoration experts. The SERVPRO of Richland County team is trained to handle contaminated water emergencies properly and works 24/7 to help our customers get their property back to business.

It’s essential for business owners and property managers to know the different types of contaminated water. You can easily smell or see contaminates in some cases, but water can smell and look perfectly fine, but still be harmful.

Clean, gray and black water: What’s the difference?

Water damage can be classified by three types of contaminated water: clean, gray and black. 

Clean water is free from viruses, bacterias and comes from a source like a broken water supply line or leaking faucet. If not treated quickly, clean water can turn into gray or black water, depending on the length of time, temperature and contact with surrounding contaminants. 

Gray water, or wastewater, hasn’t come into contact with solid human waste but is still considered contaminated. It also may contain bacteria and viruses that cause discomfort or illness. Gray water drains and flows from places such as showers, sinks and baths. It also comes from overflowing washing machines, dishwashers and toilets with urine but no feces.

If done correctly, gray water can be filtered and reused for gardens and lawns; however, it also can quickly degrade if left untreated. 

Black water is highly contaminated and contains harsh chemicals and human waste filled with harmful bacteria and disease-causing pathogens. You should avoid contact with black water as it can cause severe illness or death if ingested. Water is considered black when it comes from a toilet bowl with feces or sewer back-up. It’s also generated from overflowing streams or rivers mixed with sewer water and standing water with microbial growth.

Sewage cleanup and commercial water restoration

Any water contaminated with sewage backup should be considered an emergency and addressed as quickly as possible. The water may contain viruses, bacteria and other microbes that cause serious illnesses. And if black water isn’t removed promptly, it can rot, dry out and lead to airborne contamination. 

SERVPRO professionals are specially trained and have the equipment and protective gear to safely restore your business. Our water damage restoration specialists will inspect your business to determine the appropriate plan of action for the type of water encountered.

We’re locally owned and operated and part of the Columbia and grater Richland County communities. Our damage restoration technicians are employees, not contractors. They can respond to sewage cleanup and water damage emergencies with the most advanced cleaning equipment, products and technology to get you back to business. To learn more, call us anytime at (803) 419-0470.

Why Do I Need a Water Removal Company?

2/22/2022 (Permalink)

Why use Water Mitigation Company?

If you’re like most homeowners, you want to take care of home maintenance on your own. After all, who wants to pay for a service when you can just do it yourself? In some cases, that might be the best thing to do, but it’s also important to consult a professional restoration company when the need arises.

As a water mitigation company in Columbia SC, potential customers can sometimes call back and decide to do the clean up themselves but many have called back with new problems. Lost time, costly do-it-yourself products, and frustration can be avoided by using a professional.

Why use a Water Damage Repair and Restoration Company?

• Uncover hidden moisture issues. When it comes to water damage, there’s often more than meets the eyes. Many materials, such as hardwoods and drywall, are porous, so they absorb water. This can cause the materials to expand, or it can trap the moisture, allowing it to foster mold growth. A water mitigation company, however, has the equipment to both detect and dry these materials.
• Prevent future mold growth. Mold spores are everywhere, but they don’t pose much of a threat until they are exposed to moisture. When water damage isn’t adequately addressed, it can increase the chances of mold growth. Our team can extract and dry the water, plus we apply an antimicrobial to deter mold.
  
• Expertise and Equipment to handle contaminated water. Not all water damage is equal. Some water can be extremely contaminated (such as sewage or floodwaters) and poses health risks. In these cases, you’ll need protective gear and specific processes for cleaning up the damage. Our technicians are equipped and certified to handle these situations.

Water damage can come in many different forms and it’s also important to know when things are beyond your control. No matter the situation,, SERVPRO of Richland County is here to help.

Contact us at (803) 419-0470 for 24/7 Water Damage Repair and Mitigation.

How Do I Locate My Home Water Shut Off?

2/3/2022 (Permalink)

Know where your Home Water Shutoffs are located.

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shut off, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

Once located, you can add water and gas shut off tags to the appropriate shut offs. You can add these tags as a helpful reminder if you ever have an emergency in your home. For example, if a leak happens or a pipe bursts in your home, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO of Richland County. 

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, you can give SERVPRO of Rock Hill & York County a call at (803) 324-5780. We are always here to help!

Water Damage Repair: When It’s Time to Call a Pro

1/31/2022 (Permalink)

Call a a professional water mitigation expert.

Water Damage Repair: Do-it-yourself vs. calling the pros

Not only does water damage affect your home’s structural foundation, but it also creates an ideal environment for mold and mildew to grow, termites and carpenter ants to move in, and powerful odors to fill your living spaces. To fully restore and dry your property - and have the validation and documentation to back it up - you need specialized training and equipment. And that’s where SERVPRO comes in.

Ongoing training + latest technology = bye-bye moisture

Our local technicians are well-prepared to tackle any water damage emergencies - long before they ever set foot in your home. In addition to earning the Institute of Inspection Cleaning and Restoration Certification, they complete Employee Certification Training and a 15-day hands-on course. Continuing education classes keep the water restoration team informed on scientific drying principles and the latest technology. 

Their extensive education and training come into play when they arrive at your home with all the tools they need to restore it to pre-water damage condition: Moisture detection and measurement equipment, including an infrared camera. Powerful water extraction pumps and vacuum units to speed the drying process. Industrial strength air movers and dehumidifiers to pull water vapor from the air. And thermal foggers, deodorization machines, and sanitizing agents and treatments to eliminate odors.

Tips to help prevent water damage

While our specialists are available at a moment’s notice for any water damage or restoration emergency, there are a few DIY steps homeowners can take to avoid them. 

1. Clean - Keep those gutters clean to ensure proper drainage and direct downspouts at least five feet away from your home. Whenever possible, slope your yard away from the foundation.
   
   
2. Test - At least once a year, check your sump pump. During heavy storm seasons, test it more frequently. 
   
   
3. Fix - Keep on the lookout for dark spots under pipes and on ceilings. If you notice leaks or dripping pipes, get them fixed. Also, repair cracked caulking and inspect for missing, loose or damaged roof shingles. 

And for Joan’s case, we’ll add one more tip: Self-care is important, but please don’t fall asleep in the bathtub with the water running!

24/7 water damage and restoration assistance

Although SERVPRO of Richland County is part of a national network of 1,700-plus franchises, we’re locally owned and operated and part of the Columbia, and Richland County communities. Our water damage and restoration experts are employees, not contractors, which means our team can respond faster to emergencies with a proven water damage restoration process and the most advanced technology and equipment. For questions, contact us anytime at (704) 286-8708 or request help online.

Quickness Is Key And SERVPRO is Quick

8/2/2021 (Permalink)

SERVPRO Technicians are IICRC Certified and follow the drying process protocol to ensure a complete dry out.

A water heater is usually tucked away, and once it starts leaking it might not be noticed right away. Once the water fills the surrounding space it looks for an exit to spread further.  This residence suffered water damage when the hot water heater began to leak.  The water spread out into the hallway effecting the hardwood flooring.  SERVPRO performed a Water Mitigation, and then did a complete dry out which saved the hardwood floors from having to be replaced. Special drying mats can be used to ensure not only is the hardwood dry, but the flooring underneath is completely dried as well.  Moisture meters are used on a daily basis until no moisture shows on the meter.

At SERVPRO we will get you back to "Like it never even happened."

When Water Damage Affects Your Business Call SERVPRO

7/2/2021 (Permalink)

From start to finish SERVPRO is Here to Help with water damage at your business.

When faced with water damage at your business it can be unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold can arise from standing water.  SERVPRO technicians are IICRC Certified and capable of addressing standing water and implementing drying solutions. Our Cleaning Technicians and Biohazard Specialists are available if needed allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats to ensure the safety of your business.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO offers 24-hour emergency water damage response.

Quickness is key and SERVPRO is prepared to get you back to “Like it never even happened.”

Frozen Pipes Thaw Causing Heavy Water Damage

5/14/2021 (Permalink)

Drywall is like a wick when it comes to water damage. Flooring and drywall is removed to insure complete drying and to avoid mold.

When the weather reports extremely low temperatures that are at freezing levels it is crucial to be sure your water lines are insulated. Unfortunately, with freezing temperatures there is the potential for loss of power.  Once a line freezes it eventually will thaw causing water lines to rupture which in turn causes water damage.

First the home, or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. At SERVPRO we want to get you back to “Like it never even happened.”

Water Damage Timeline

1/20/2021 (Permalink)

Need Emergency Service? Call Us 24/7 – [[803]419-0470]

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Richland County

SERVPRO of Richland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Water-Damage-Restoration

1/20/2021 (Permalink)

When Hurricane Florence hit South Carolina, SERVPRO of Richland County helped our local residents and businesses with their water damaged properties. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your Richland County property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. We are the professionals, that make it. "Like it never even happened." We are always here to help. So give us a call! (803)419-0470

Where Are Your Water Shut-Off Valves?

1/20/2021 (Permalink)

When is the best time to locate your water shut-off valves? NOT when you’re experiencing a water damage! Take some time and familiarize yourself with the location and function of these valves should you ever need to turn off the water in your home.

1. Main Water Shut-Off Valve – typically found in the basement or an outside wall. This valve connects your water providers lines to your home. Remembering the location of this valve in the event of a water emergency, is vital.
2. Behind Each Toilet – if you notice water leaking around your toilet or in the bathroom, look for a knob behind the toilet on the wall. Turn the valve in the direction shown to close it and restrict water from flowing to the toilet.
3. At the Water Heater – each water heater is slightly different. Read the manual that was provided with your water heater for specific instructions. 
4. Sink Shut-Off - locate the knob or lever beneath the sink where your pipes are located. Turn the knob clockwise or the lever to the off position.
5. Street-Side Shut-Off – the underground box that connects your home to the water supply. This box will contain a meter as well as a point to turn the supply of water to your home, off. It does typically require a special tool that can be purchased at hardware stores.

Columbia Residents: We Specialize in Flooded Basement Cleanup and Restoration!

11/13/2020 (Permalink)

This Columbia home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Columbia basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

No one plans on a disaster, but when it does happen. You can call on the service professionals her at SERVPRO of Richland County. We get it right the first time, every time. Call now! (803)419-0470

Water in a Restaurant? We got you covered!

7/27/2020 (Permalink)

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Richland County. We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Richland County offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Richland County has industry leading drying and extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Richland County today at (803) 419-0470 for your Clean Up and Restoration needs, We’re Here to Help!

We Answer the phone ready to help

10/21/2019 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richland County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Richland County

SERVPRO of Richland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Richland County 24 Hour Emergency Water Damage Services

4/22/2019 (Permalink)

SERVPRO of Richland County!

SERVPRO of Richland County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)419-0470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Richland County

SERVPRO of Richland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.