Protect Your Home From Holiday Fire Hazards

12/4/2024 (Permalink)

By SERVPRO®

The holidays are a time for celebration, but they also bring increased risks for home fires. From festive decorations to hearty cooking, the elements that make the season bright can also create potential dangers if not handled with care. At SERVPRO® Team Cox, we want to help you enjoy the season safely by highlighting some of the most common holiday fire hazards and how to avoid them.

Holiday Fire Hazards to Watch

1. Christmas Trees

• Live Trees: A dry tree combined with holiday lights can become a fire hazard.
• Artificial Trees: Though less likely to ignite, artificial trees made of synthetic materials can emit harmful fumes in a fire.

Prevention Tip: Keep live trees well-watered and ensure all trees are positioned away from heat sources. When selecting an artificial tree, look for flame-resistant labeling.

2. Holiday Lights

Twinkling lights add festive charm, but worn wires, broken bulbs, or overloaded outlets can lead to fires.

Prevention Tip: Inspect all lights for damage before use. Avoid connecting too many strands together, and always use indoor and outdoor lights as directed.

3. Candles and Open Flames

Nothing sets the mood like candles, but they are one of the most common culprits of holiday fires.

Prevention Tip: Opt for flameless candles for a safer glow. If using real candles, keep them away from flammable items and never leave them burning unattended.

4. Cooking Hazards

Holiday meals often involve multitasking in a bustling kitchen, making unattended cooking a major fire risk.

Prevention Tip: Always stay in the kitchen while cooking, and keep flammable items like dish towels and packaging away from heat sources. A fire extinguisher within arm’s reach can be invaluable in emergencies.

5. Heating Equipment

Cozy fireplaces and space heaters are winter staples, but they can cause fires if not used properly.

Prevention Tip: Have your chimney professionally cleaned each year, and keep space heaters at least three feet away from furniture, curtains, or decorations.

What to Do in Case of a Fire

If a fire does occur, acting quickly can minimize damage. SERVPRO® Team Cox specializes in fire damage restoration, providing everything from soot removal to structural repairs. Our team is available to help restore your property and peace of mind during this busy time of year.

Tips for a Safe and Festive Holiday

The holidays should be a time for laughter, connection, and joy—not dealing with preventable disasters. By recognizing fire risks and following safety precautions, you can keep your home safe while making the most of the season.

At SERVPRO® Team Cox, we’re committed to supporting our community with expert advice and trusted fire restoration services. From all of us, we wish you a safe and joyous holiday season. Call us at 803-419-0470.

The Hidden Hazards of Fire Damage: Conquering Soot and Smoke Odor with SERVPRO Team Cox

11/13/2024 (Permalink)

After a fire, the first priority is safety, but once the flames are out, what remains can pose long-lasting challenges. Beyond the visible destruction, lingering soot and smoke odor present real issues for both property and health. SERVPRO® understands that fire restoration is more than just repairing what you can see; it’s about eliminating what you can’t see, too. Let’s dive into the hidden dangers of soot and smoke odor and how SERVPRO Team Cox’s thorough approach ensures homes and businesses can breathe easy again.

Soot Damage: More Than Meets the Eye

Soot is a fine, black residue left behind after a fire. Made up of carbon and various other particles, soot can cling to walls, floors, ceilings, and personal items with surprising tenacity. While it may look like ash or dust, soot is far more invasive and harmful, carrying toxic chemicals that require specialized treatment to safely remove.

How Soot Impacts Different Areas

Soot infiltrates many parts of a structure, each requiring specific approaches to restore fully:

• Walls and Ceilings: Soot stains walls and ceilings, especially near corners, edges, and high surfaces where particles settle. Regular cleaning products are often ineffective against soot, and improperly handled, it can lead to further discoloration or damage.
• Fabrics and Upholstery: Soot particles settle deep into porous materials like upholstery, carpets, and curtains. Ordinary cleaning methods, like vacuuming or scrubbing, can push the soot deeper, making it harder to remove. Specialized cleaning techniques are required to lift particles out without damaging the fabric.
• Hard Surfaces: Soot may also settle on wood, metal, and even tile. These surfaces may absorb soot particles over time, potentially leading to staining, discoloration, or corrosion if left unaddressed.

The Challenge of Smoke Odor: Lingering Effects Beyond the Flames

The distinct, acrid odor of smoke can permeate a space long after a fire is put out, as smoke particles cling to materials and embed deeply into surfaces. Unlike typical household odors, smoke odor is persistent, and it takes advanced deodorization techniques to fully eliminate it.

How Smoke Odor Penetrates and Stays

Smoke particles are microscopic and capable of embedding themselves in porous materials such as drywall, wood, carpets, and even clothing. Smoke can also penetrate ductwork and HVAC systems, allowing the odor to spread and linger even in areas not directly affected by the fire. These particles can become trapped, releasing odor over time and continually reintroducing the smell into the environment.

SERVPRO’s Expert Approach to Fire Damage Restoration

SERVPRO Team Cox takes a comprehensive approach to fire damage, tackling not only the visible damage but also the invisible hazards. With specialized equipment and a step-by-step restoration process, we ensure soot and smoke odor are fully eradicated, leaving a safe, clean environment for occupants.

Step 1: Detailed Inspection and Containment

Upon arrival, our team assesses the extent of soot and smoke damage to develop a tailored restoration plan. Containment barriers are set up to prevent soot particles from traveling to unaffected areas, isolating the cleaning process and protecting the rest of the property.

Step 2: Soot Removal and Surface Cleaning

Our trained technicians use professional-grade cleaning tools and products designed to target soot on a wide variety of surfaces. For delicate materials, such as upholstery and fabrics, we utilize gentle, dry-cleaning methods to lift particles without causing further harm. On non-porous surfaces, such as tile or metal, we may use stronger cleaning agents or specialized techniques to remove stubborn soot without damaging the material underneath.

Step 3: Advanced Odor Elimination Techniques

Removing smoke odor is more complex than simply masking it. SERVPRO Team Cox uses proven deodorization methods to target smoke particles at a molecular level, breaking down the odor entirely.

• Thermal Fogging: This process heats and disperses a fog of deodorizing agents throughout the affected area, allowing the solution to reach the same areas as smoke particles. This neutralizes the odor effectively at the source.
• Ozone Treatment: Ozone generators release ozone molecules that bond with smoke particles, breaking down the odor compounds. Ozone treatment is especially effective for severe odors but requires the area to be unoccupied during the process.
• Hydroxyl Generators: For a gentler yet effective approach, hydroxyl generators can be used in spaces where occupants are present. These machines release hydroxyl molecules that react with smoke particles, neutralizing odor without the need for evacuation.

Step 4: HVAC System Cleaning

Our restoration process includes thorough cleaning of the HVAC system to prevent soot and smoke odor from recirculating through the building. Air ducts, filters, and other components are checked and cleaned as needed, ensuring that every corner of the property is free from contamination.

Step 5: Final Air Quality Testing and Inspection

Before completing a restoration, SERVPRO Team Cox performs air quality testing to ensure that all harmful particles have been removed. This final inspection guarantees that the environment is safe, clean, and free from lingering smoke odor or soot residue.

Why Choose SERVPRO Team Cox for Fire Damage Restoration?

SERVPRO Team Cox is dedicated to delivering a thorough and compassionate approach to fire damage restoration. We understand that fire damage goes beyond the visible, affecting air quality, health, and peace of mind. With our expertise, advanced tools, and commitment to excellent service, we bring every space back to pre-fire condition, handling every step with care and precision.

If you or a loved one is facing the challenges of fire damage, know that SERVPRO Team Cox is ready to help you reclaim your space safely and efficiently. From soot removal to smoke odor elimination, we’re here to make fire damage “Like it never even happened,” restoring not just your property but your peace of mind. Call us at 803-419-0470.

Navigating Fire Damage Recovery: A Complete Guide by SERVPRO Team Cox

10/30/2024 (Permalink)

A fire’s aftermath is filled with uncertainty and complex decisions. Beyond the visible damage, hidden issues like smoke residue, soot, and water from firefighting efforts can complicate recovery. At SERVPRO®, we understand that fire restoration isn’t just about physical repair; it’s about helping you regain peace of mind. Our dedicated team works with you through every phase of the process to restore your property—and sense of security.

Responding Quickly: The First Steps Post-Fire

The moments following a fire are critical. Without immediate attention, soot and smoke residues can cause secondary damage to walls, flooring, and other surfaces. Within hours, the acids in soot begin to permanently stain, tarnish, and corrode materials. That’s why SERVPRO Team Cox prioritizes rapid response. Our team is on call 24/7, ensuring that trained technicians are ready to assess the situation and develop a comprehensive restoration plan tailored to your unique needs.

Step 1: Complete Damage Assessment

Our first step upon arrival is a detailed inspection of the property to understand the extent and type of damage. This assessment covers:

• Structural integrity to check if critical supports or walls are compromised.
• Smoke and soot residue to locate areas needing specialized cleaning and deodorization.
• Water damage from firefighting efforts, as lingering moisture can lead to mold and other complications.

With a full understanding of the damage, our team can design a step-by-step restoration plan to address every area affected by the fire.

Step 2: Securing the Property Against Additional Damage

A fire can leave parts of your home or business exposed to the elements. SERVPRO Team Cox provides board-up and tarping services to cover damaged areas, preventing rain, wind, or pests from worsening the initial destruction. Additionally, any salvageable belongings are carefully removed and taken to a secure facility for specialized cleaning. This meticulous attention preserves what’s valuable and sets the stage for a smoother recovery.

Step 3: Water Extraction and Dehumidification

After fire damage, water left from firefighting efforts can be a significant concern. Lingering moisture promotes mold growth and weakens structural materials. SERVPRO Team Cox employs industrial-grade pumps and dehumidifiers to quickly extract water and thoroughly dry affected areas. This step not only prevents future problems but also creates a stable environment for the rest of the restoration process.

Step 4: Smoke and Soot Cleaning

Soot is often the most persistent remnant of a fire, penetrating surfaces and causing discoloration, corrosion, and odor. Different materials require specific techniques to ensure effective soot removal without causing additional damage. At SERVPRO Team Cox, we use a variety of methods tailored to each type of surface:

• Dry cleaning for light residues and surfaces that can’t tolerate moisture.
• Wet cleaning for heavy residues.
• Specialized HEPA vacuums to capture fine particles from furniture, carpets, and other porous items.

In cases where soot has permeated hidden areas, we may apply sealants to prevent it from bleeding through walls, floors, or ceilings in the future.

Step 5: Advanced Odor Removal

Even after soot removal, smoke odor can linger, often absorbing into walls, fabrics, and other materials. Rather than masking the odor, SERVPRO Team Cox uses sophisticated deodorization techniques that neutralize odors at the molecular level.

• Thermal fogging distributes deodorizing agents to penetrate deep into affected materials.
• Ozone treatment breaks down odor molecules for complete deodorization.
• HEPA air scrubbers purify the air, leaving it fresh and breathable.

This comprehensive approach to odor removal helps restore indoor air quality and ensures that no reminders of the fire remain.

Step 6: Contents Cleaning and Restoration

Recovering valuable or sentimental items is one of our priorities. Each item is individually assessed to determine the most effective cleaning technique. In our secure off-site facility, we use:

• Dry cleaning and foam cleaning for fabrics, upholstery, and rugs.
• Ultrasonic cleaning for non-porous items like electronics, metals, and delicate belongings.
• Document drying to preserve photos, papers, and books.

Our goal is to restore as many personal items as possible, helping you retain cherished belongings and easing the emotional toll of the loss.

Step 7: Rebuilding and Restoration

Once cleaning and deodorization are complete, it’s time to address any structural repairs or rebuilding needs. Whether it’s replacing drywall, flooring, or reconstructing larger portions of the property, SERVPRO Team Cox offers complete rebuilding services. We coordinate with contractors, acquire necessary permits, and handle every detail to ensure a smooth, safe, and efficient reconstruction.

Our emphasis on quality control and communication ensures that every repair is done with precision, meeting local building codes and exceeding your expectations for a safe and stable restoration.

Step 8: Final Walkthrough and Client Satisfaction

To wrap up, our team conducts a final inspection, checking every detail to ensure the property meets our high standards of quality and safety. We then complete a thorough walkthrough with you, explaining all that has been done, answering questions, and ensuring complete satisfaction. This final step is part of our commitment to transparency, making sure that the restoration exceeds your expectations.

What Sets SERVPRO Team Cox Apart

At SERVPRO Team Cox, we bring a unique approach to fire restoration that combines skill, technology, and compassion. Here’s what distinguishes us:

• Certified and Experienced Technicians: Our team is trained in the latest fire, water, and smoke restoration techniques, providing effective, safe, and compliant services.
• Cutting-Edge Technology: From HEPA vacuums to ozone generators, our equipment allows us to tackle complex fire damage with precision and efficiency.
• Compassionate Service: We recognize that a fire is a deeply personal experience, and our approach means we’re here for you through every step, treating your property with the utmost respect and understanding.
• Clear, Consistent Communication: We keep you informed from the initial assessment to the final walkthrough, ensuring you have confidence in every stage of the process.

Moving Forward with Confidence

Fire damage recovery can be overwhelming, but you don’t have to face it alone. At SERVPRO Team Cox, we’re here to make the process straightforward, compassionate, and effective. Our dedicated technicians, advanced technology, and comprehensive restoration plans ensure that, whether you’re restoring a family home or a business, you can look forward to a smooth and complete recovery.

If you or someone you know has experienced fire damage, reach out to SERVPRO Team Cox. We’ll restore your property with the expertise and empathy needed to get you back on your feet, ensuring you regain not only your space but also your peace of mind. With our proven approach to fire restoration, we’re proud to help families and businesses across the Carolinas recover, rebuild, and reclaim their lives.

Call us at 803-419-0470.

We Take the “Stress” Out of Your Distress: A Guide to SERVPRO Team Cox Fire Restoration Services for Commercial Businesses

9/25/2024 (Permalink)

Experiencing a fire at your commercial property can feel overwhelming, with many factors to consider as you navigate the recovery process. At SERVPRO®, we understand the urgency and complexity of restoring your business to its preloss condition. As we observe Fire Prevention Month this October, let’s delve into how our comprehensive fire restoration services can help you efficiently recover from fire damage and minimize disruption to your operations.

1. Thorough Assessment and Documentation

Our fire restoration process begins with a detailed assessment of the damage. Using state-of-the-art 3D imaging technology, we document the extent of the damage to your property, which aids in creating accurate estimates and restoration plans. This imaging is crucial for assessing structural and content damage and addressing all affected areas. 

2. Comprehensive Structural Restoration

For commercial properties, structural integrity is a top priority. Our team will:

• Remove and Replace Damaged Materials: We’ll remove damaged drywall and insulation from the affected areas and clean and encapsulate exposed wood framing to address smoke and soot damage.
  
  
• Clean and Deodorize: Our restoration includes comprehensive cleaning and deodorization of all affected areas, including the HVAC system. We apply odor counteractant sprays to all surfaces and utilize advanced cleaning methods like HEPA vacuuming and dry sponge cleaning to remove soot and smoke odors thoroughly.
  
  
• Personalized Cleaning: If the fire affects your HVAC system or specific areas like carpeting, we will address these needs with specialized cleaning and repair services.

3. Efficient Contents and Equipment Restoration

Restoring your business’s contents and equipment is critical for resuming operations. SERVPRO Team Cox initiates this by:

• Inventory and Pack Out: Salvageable items are carefully inventoried, packed, and cleaned. Non-salvageable items are also documented.
  
  
• Clean and Deodorize Textiles: All business textiles, including uniforms and upholstery, are cleaned and deodorized.
  
  
• Manage Electronics: Specialized vendors handle electronics, with costs and approvals managed according to your policy.

4. Streamlined Repair and Rebuilding

Once the cleaning and restoration are complete, our repair estimator will provide a detailed rebuild estimate. This includes:

• Assessment of Structural Repairs: We determine what needs to be replaced or encapsulated, including burnt wood framing and other structural components.
  
  
• Temporary Repairs: If needed, we’ll handle temporary repairs such as roof tarping and board-ups to protect your property until full restoration is complete.

5. Preventative Measures and Fire Safety

As we work on restoring your property, we also emphasize the importance of fire prevention. This Fire Prevention Month, we encourage businesses to review and enhance their fire safety protocols to prevent future incidents. Effective fire prevention measures are vital in safeguarding your property and ensuring business continuity.

Our team at SERVPRO Team Cox aims to take the “stress” out of your distress by providing expert fire restoration services tailored to your commercial needs. We handle the complexities of fire damage restoration, allowing you to focus on what matters most—rebuilding and resuming your business operations. Click here to learn how we’re Faster to Any Size Disaster. 

Preventing Residential Fires: Insights and Tips from SERVPRO Team Cox

9/3/2024 (Permalink)

A residential fire is one of the most devastating events a homeowner can experience. It can destroy not only the physical structure of a home but also cherished memories and possessions. At SERVPRO®, we've seen firsthand the aftermath of such tragedies, and we're committed to helping our community stay informed and prepared. Understanding the common causes of residential fires is the first step in preventing them. In this post, we'll explore these causes and share practical tips to keep your home and family safe.

1. Cooking-Related Fires: The Everyday Risk

Cooking is a daily routine for most of us, but it’s also the leading cause of residential fires. A momentary distraction, such as leaving the kitchen to answer the door or check on another task, can lead to disastrous consequences if something on the stove ignites. Grease fires, in particular, are incredibly dangerous because they can spread rapidly.

Prevention Tips:

• Stay Focused: Always stay in the kitchen while cooking. If you need to leave, turn off the stove.
• Use Proper Equipment: When frying, always use a pan with a lid nearby. If a grease fire starts, cover it with the lid to smother the flames—never use water.
• Clear the Area: Keep flammable items like paper towels, wooden utensils, and oven mitts away from the stove.
• Install a Fire Extinguisher: Keep a small, accessible fire extinguisher in the kitchen, and ensure everyone in the household knows how to use it.

2. Heating Equipment: Keeping Warm Safely

As the temperature drops, the use of heating equipment rises, bringing with it an increased risk of fire. Space heaters, fireplaces, and wood stoves are among the most common sources of heating-related fires. These incidents often occur when heaters are left too close to flammable materials or when fireplaces are not properly maintained.

Prevention Tips:

• Regular Inspections: Have your heating equipment, including chimneys and flues, inspected and cleaned annually by a professional.
• Mind the Distance: Keep space heaters at least three feet away from anything that can burn, including furniture, curtains, and bedding.
• Turn Off When Unattended: Never leave space heaters running when you’re not in the room or when you go to bed.
• Use the Right Fuel: If you’re using a wood stove or fireplace, only burn seasoned wood to reduce creosote buildup, which can lead to chimney fires.

3. Electrical Fires: Hidden Hazards in the Home

Electrical fires are another leading cause of residential fires, often originating from faulty wiring, overloaded circuits, or the misuse of electrical devices. These fires can be particularly insidious, as they often start behind walls or in hidden spaces, spreading quickly before being detected.

Prevention Tips:

• Check Your Wiring: If your home is older, have the electrical system inspected by a qualified electrician to ensure it’s up to code.
• Avoid Overloading Outlets: Don’t plug too many devices into one outlet or power strip. Distribute the load across multiple outlets to prevent overheating.
• Use Extension Cords Wisely: Only use extension cords temporarily and ensure they’re rated for the devices they’re powering.
• Unplug When Not in Use: Unplug appliances when they’re not in use, especially high-wattage devices like space heaters and toasters.

4. Smoking-Related Fires: A Persistent Danger

Smoking is a significant cause of fatal residential fires, particularly when cigarettes, cigars, or pipes are not properly extinguished. These fires often start in bedrooms or living rooms, where a smoldering cigarette can ignite furniture or bedding.

Prevention Tips:

• Smoke Outdoors: Whenever possible, smoke outside to reduce the risk of fire inside the home.
• Use Deep Ashtrays: If you must smoke indoors, use deep, sturdy ashtrays that won’t tip over easily, and never leave them unattended.
• Extinguish Completely: Ensure that all smoking materials are fully extinguished before disposing of them. Consider using water or sand to douse them.
• Avoid Smoking in Bed: Never smoke in bed or when feeling drowsy, as it increases the risk of accidentally starting a fire.

5. Candles: Ambiance with Caution

Candles are a popular way to create a cozy atmosphere, but they also pose a fire risk if not used responsibly. Candle fires are typically caused by leaving candles burning unattended or placing them too close to flammable materials.

Prevention Tips:

• Never Leave Candles Unattended: Always extinguish candles before leaving a room or going to bed.
• Use Stable Holders: Place candles in sturdy holders that won’t tip over easily, and ensure they’re on a stable surface.
• Keep Away from Flammables: Ensure that candles are kept away from curtains, paper, and other flammable items.
• Consider Flameless Candles: Battery-operated candles provide the same ambiance without the fire risk.

6. Curiosity and Fire: Protecting Children

Children are naturally curious about fire, which can lead to dangerous situations if they gain access to matches, lighters, or other fire-starting materials. Children playing with fire is a common cause of residential fires, and these incidents can be especially tragic.

Prevention Tips:

• Educate Early: Teach your children about the dangers of fire and what to do if they find matches or lighters.
• Keep Fire-Starting Materials Secure: Store matches and lighters in a secure place, out of sight and reach of children.
• Supervise: Always keep an eye on children, especially if there are open flames or other fire risks nearby.

7. Holiday-Related Fires: Festive but Risky

The holiday season is a time of celebration, but it also brings a heightened risk of fire. Christmas trees, holiday lights, and candles are all common culprits in holiday-related fires. These fires are often caused by dried-out trees, faulty lights, or unattended candles.

Prevention Tips:

• Water Your Tree: If you have a real Christmas tree, keep it well-watered to prevent it from drying out and becoming a fire hazard.
• Inspect Lights: Before hanging holiday lights, check for frayed wires or broken bulbs. Only use lights that are labeled for the appropriate setting (indoor or outdoor).
• Turn Off When Not in Use: Always turn off holiday lights and decorations before leaving the house or going to bed.
• Use Fire-Resistant Decorations: Opt for decorations made of fire-resistant materials to reduce the risk of ignition.

SERVPRO Team Cox: Here When Disaster Strikes

Even with the best precautions, accidents can happen. If your home is affected by a fire, SERVPRO Team Cox is here for you through the recovery process. Our team is trained to handle all aspects of fire damage restoration, from the initial assessment to the final repairs.

Our Comprehensive Fire Damage Restoration Services

1. Immediate Response: We understand the urgency of fire damage. Our team is available 24/7 to respond quickly and begin the restoration process.
2. Thorough Assessment: We conduct a detailed inspection of the fire damage to develop a tailored restoration plan for your home.
3. Securing Your Home: To prevent further damage, we offer board-up and roof-tarp services, securing your home immediately after a fire.
4. Water Removal and Drying: If water was used to extinguish the fire, we use specialized equipment to remove any excess water and dry the affected areas.
5. Smoke and Soot Removal: Our team uses advanced techniques to clean and remove smoke and soot from all surfaces, restoring your home’s appearance and air quality.
6. Cleaning and Deodorization: We thoroughly clean and deodorize your home, ensuring that any lingering odors are eliminated.
7. Reconstruction Services: Whether your home requires minor repairs or extensive reconstruction, we have the expertise to restore it to its pre-fire condition.

Residential fires are a frightening reality, but with the right knowledge and precautions, many of these fires can be prevented. By understanding the common causes of residential fires and taking proactive steps to mitigate these risks, you can protect your home and loved ones.

At SERVPRO Team Cox, we are dedicated to helping our community stay safe and recover from fire damage. If you ever need assistance, whether it’s for prevention advice or full-scale restoration, don’t hesitate to reach out. We’re here to provide support, expertise, and the peace of mind that comes from knowing you’re in capable hands. Together, we can safeguard your home and ensure that it remains a place of comfort and security. Call us at 803-419-0470.

How SERVPRO Team Cox Helps You Restore Your Home After Fire Damage

8/22/2024 (Permalink)

When a fire tears through your home or business, it leaves more than just physical scars. The damage goes beyond what the eye can see, affecting your sense of safety, security, and well-being. The charred remains, the smell of smoke, and the destruction of personal belongings can make the future seem uncertain. At SERVPRO®, we understand the deep impact fire damage can have on your life, and we’re here to help you rebuild—not just your property, but your sense of normalcy and peace.

The Immediate Impact of Fire Damage: More Than Just Ashes

Fire has a way of destroying everything in its path, and when the flames are finally out, what’s left can be overwhelming. From burned walls and furniture to the pervasive smell of smoke, the immediate aftermath of a fire is a scene of devastation. But the visible damage is only part of the story. Smoke, soot, and the water used to fight the fire can create a host of hidden dangers that pose ongoing risks to your health and the structural integrity of your property.

At SERVPRO Team Cox, our first priority is to help you understand the full extent of the damage. We know how disorienting it can be to walk through your home or business after a fire, and we’re here to guide you through the process with empathy and expertise. Our team conducts a thorough assessment of your property, identifying both the obvious and the hidden dangers. This comprehensive evaluation is the foundation of a tailored restoration plan that addresses all aspects of the damage, from structural repairs to air quality restoration.

Unseen Threats: Smoke, Soot, and Water Damage

While the immediate damage from a fire is evident in the blackened walls and ruined belongings, the unseen threats can be just as dangerous. Smoke and soot are pervasive, finding their way into every corner of your property. They can penetrate walls, ceilings, and even your HVAC system, carrying harmful toxins that can linger long after the fire is out. These particles are not just a nuisance; they can pose serious health risks, especially for those with respiratory issues.

Water damage, often overlooked in the aftermath of a fire, can be equally destructive. The water used to extinguish the flames can seep into floors, walls, and insulation, creating the perfect environment for mold growth. Left unchecked, mold can spread quickly, leading to further damage and potential health hazards.

At SERVPRO Team Cox, we don’t just clean up the visible mess—we address the hidden dangers as well. Our team uses advanced equipment and techniques to remove smoke and soot from every surface, ensuring that your property is safe and free from harmful contaminants. We also tackle water damage head-on, using industrial-grade dehumidifiers and air movers to dry out your home or business, preventing mold growth and protecting the integrity of your property.

The Emotional Toll of Fire Damage: Compassionate Care in a Time of Crisis

Fire damage isn’t just about the loss of property; it’s about the emotional and psychological impact that comes with it. Losing your home or business to a fire is a traumatic experience, and the road to recovery can be filled with uncertainty and stress. At SERVPRO Team Cox, we understand that you’re not just dealing with a damaged building—you’re dealing with the loss of a place that holds memories, dreams, and a sense of security.

Our approach to fire damage restoration goes beyond physical repairs. We’re here to support you emotionally as well. We take the time to listen to your concerns, answer your questions, and provide the reassurance you need during this challenging time. Our team is not just focused on restoring your property; we’re committed to helping you regain your peace of mind and move forward with confidence.

Step-by-Step Restoration: From Devastation to Renewal

Restoring your property after a fire is a complex process that requires careful planning and expert execution. At SERVPRO Team Cox, we follow a detailed, step-by-step approach to ensure that every aspect of the damage is addressed, and your home or business is restored to its pre-fire condition—or better.

1. Comprehensive Assessment:
• Our restoration process begins with a thorough assessment of the damage. We inspect every area of your property, from the structural elements to the contents, to determine the full extent of the damage. This assessment allows us to create a customized restoration plan that meets your specific needs.
2. Securing the Property:
• Before we begin any restoration work, it’s essential to secure your property to prevent further damage. This may involve boarding up windows, covering damaged roofs, and taking other measures to protect your home or business from the elements and potential intruders.
3. Water Extraction and Drying:
• If your property has sustained water damage, our team will immediately begin the water extraction and drying process. Using industrial-strength pumps, air movers, and dehumidifiers, we work to remove all water and moisture from your property, preventing mold growth and further structural damage.
4. Smoke and Soot Removal:
• Removing smoke and soot is a critical step in the restoration process. Our team uses specialized equipment and cleaning techniques to remove all traces of smoke and soot from walls, ceilings, floors, and personal belongings. We also employ advanced odor removal techniques to ensure that your property is free of any lingering smoke smells.
5. Cleaning and Sanitizing:
• Once the smoke, soot, and water have been removed, we thoroughly clean and sanitize your property. This includes the removal of any hazardous materials, deep cleaning of all surfaces, and the sanitization of personal belongings. Our goal is to restore your property to a safe, clean, and livable condition.
6. Restoration and Reconstruction:
• The final step in the process is the restoration and reconstruction of your property. Whether your property requires minor repairs, such as painting and drywall replacement, or major reconstruction, our team is equipped to handle it all. We work closely with you to ensure that the final result meets your expectations and restores your property to its pre-fire condition.

Why SERVPRO Team Cox Is the Right Choice

Choosing a restoration company after a fire is one of the most important decisions you’ll make. You need a team that is not only highly skilled but also deeply compassionate and committed to your well-being. At SERVPRO Team Cox, we pride ourselves on being that team.

Our approach to fire damage restoration is rooted in our commitment to quality, integrity, and customer care. We see ourselves as more than just a service provider; we are your partners in recovery. Our mission is to help you not only restore your property but also rebuild your life after a fire.

We understand that in the aftermath of a fire, you need more than just technical expertise—you need someone who will stand by your side, listen to your concerns, and provide the emotional support you need to get through this challenging time. At SERVPRO Team Cox, we take that responsibility seriously and are committed to being someone you can rely on.

Fire Prevention: Protecting What Matters Most

While our primary focus is on helping you recover after a fire, we also believe in the importance of prevention. Taking steps to protect your home or business from fire is essential, and we’re here to offer tips and advice to help you stay safe.

• Install Smoke Alarms: Ensure that smoke alarms are installed on every level of your property and test them regularly.
• Practice Fire Safety: Develop a fire escape plan and practice it with your family or employees.
• Regular Inspections: Have your electrical systems, heating equipment, and appliances inspected regularly by professionals to prevent potential fire hazards.
• Safe Storage: Store flammable materials in appropriate containers and away from heat sources.
• Be Mindful of Open Flames: Never leave candles, stoves, or fireplaces unattended, and keep flammable materials away from open flames.

Moving Forward: The Path to Recovery with SERVPRO Team Cox

Recovering from a fire is a journey, but it’s one you don’t have to take alone. With SERVPRO Team Cox by your side, you have a trusted partner to guide you through every step of the process. From the initial assessment to the final restoration, we are here to support you with the expertise, compassion, and care you need to rebuild and move forward.

We are committed to helping you restore not just your property, but your peace of mind and your sense of security. Contact us at 803-419-0470.

Understanding Soot and Smoke Damage: A Comprehensive Guide by SERVPRO Team Cox

7/9/2024 (Permalink)

When a fire strikes, the immediate damage from flames is often the most visible and alarming. However, the effects of soot and smoke can be just as destructive and far-reaching. At SERVPRO® Team Cox, we understand the complexities and challenges of soot and smoke damage. This comprehensive guide will explore the nature of soot and smoke damage, its impact on your property, and how our expert team can help restore your home or business to its pre-fire condition.

The Nature of Soot and Smoke Damage

Soot and smoke are byproducts of combustion, consisting of tiny particles that can infiltrate every nook and cranny of your property. Understanding their characteristics is key to effective remediation:

1. Soot: Soot is a black, powdery residue resulting from the incomplete combustion of organic matter. It can coat surfaces and penetrate porous materials, leading to persistent stains and odors.
2. Smoke: Smoke is a complex mixture of gases and fine particles produced when a material burns. Smoke can travel through vents, ducts, and even walls, leaving behind residues that are difficult to clean.

The Immediate and Long-Term Effects of Soot and Smoke Damage

The impact of soot and smoke damage extends beyond the visible residue, affecting both the structure of your property and the health of its occupants:

• Structural Damage: Soot can corrode metal, discolor walls and ceilings, and damage wood and fabric. Over time, this can weaken structural elements and degrade the integrity of your property.
• Health Hazards: Soot and smoke residues contain toxic chemicals that can pose serious health risks. Inhalation or contact with these particles can lead to respiratory issues, skin irritation, and other health problems.
• Odor: Smoke odor is persistent and difficult to remove. It can seep into fabrics, carpets, and even walls, making living or working conditions unpleasant.

The SERVPRO Team Cox Approach to Soot and Smoke Damage Restoration

At SERVPRO Team Cox, we use a systematic and thorough approach to address soot and smoke damage, ensuring effective and comprehensive restoration:

1. Initial Assessment: Our team conducts a detailed inspection to assess the extent of soot and smoke damage, identifying affected areas and materials.
2. Emergency Response: We provide immediate services to mitigate damage, including board-up and roof-tarp services if necessary, to secure the property.
3. Soot and Smoke Removal: Using advanced techniques and equipment, we remove soot from surfaces and clean all affected areas. This includes air ducts, furniture, and textiles.
4. Odor Removal: We employ specialized deodorization methods, such as thermal fogging and ozone treatments, to eliminate smoke odors at their source.
5. Cleaning and Sanitizing: We clean, sanitize, and disinfect all restorable items and structures, ensuring your property is safe and livable.
6. Restoration: The final step involves restoring your property to its pre-fire condition, which may include minor repairs like painting and carpet replacement, or major repairs such as reconstructing damaged areas.

Preventive Measures to Minimize Soot and Smoke Damage

While it’s impossible to eliminate all risks, taking preventive measures can significantly reduce the likelihood and severity of soot and smoke damage:

• Fire Alarms and Detectors: Ensure your home or business is equipped with working smoke alarms and carbon monoxide detectors.
• Regular Maintenance: Keep heating systems, chimneys, and appliances in good working order to prevent fires.
• Fire Safety Plan: Develop and regularly update a fire safety plan, ensuring all occupants know how to respond in case of a fire.
• Fire-Resistant Materials: Consider using fire-resistant materials in construction and renovations to minimize damage in the event of a fire.

Why Choose SERVPRO Team Cox for Soot and Smoke Damage Restoration?

Choosing SERVPRO Team Cox for your soot and smoke damage restoration needs comes with several benefits:

• Experience and Expertise: With years of experience in fire damage restoration, our team has the knowledge and skills to handle any size disaster.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure efficient and effective restoration.
• Comprehensive Services: From initial assessment to final restoration, we provide a full range of services to get your property back to its pre-damage condition.
• Customer-Centric Approach: We understand the stress and disruption caused by fire damage. Our team is committed to providing compassionate and responsive service throughout the restoration process.

Contact SERVPRO Team Cox for Expert Soot and Smoke Damage Restoration

If your home or business has been affected by soot and smoke damage, don’t wait – contact SERVPRO Team Cox immediately. Our experienced team is ready to respond 24/7, providing expert soot and smoke damage restoration services to get your property back on its feet.

Soot and smoke damage can be a daunting challenge, but with the right team on your side, recovery is possible. SERVPRO Team Cox is dedicated to helping homeowners and business owners navigate the complexities of soot and smoke damage restoration. Our comprehensive approach, combined with our expertise and advanced technology, ensures that your property is restored efficiently and effectively. Trust SERVPRO Team Cox to be your partner in recovery, providing the expertise, compassion, and dedication needed to get your property back to normal. Contact us today to learn more about how we can help you in the aftermath of a fire.

SERVPRO Team Cox is committed to providing exceptional soot and smoke damage restoration services to homes and businesses in Charlotte, Columbia, and the surrounding areas. With our experienced team and advanced technology, we ensure your property is restored to its pre-damage condition swiftly and efficiently. For emergency services or to learn more about our restoration process, contact SERVPRO Team Cox at 803-419-0470.

Understanding Residential Fire Damage in Older Homes: A Guide by SERVPRO Team Cox

6/28/2024 (Permalink)

Older homes possess a unique charm and historical significance, often boasting architectural details and craftsmanship not found in modern constructions. However, these vintage properties also come with their own set of vulnerabilities, particularly when it comes to fire safety. At SERVPRO® Team Cox, we recognize the distinct challenges posed by residential fire damage in older homes and are dedicated to providing specialized restoration services to preserve their character while ensuring safety and functionality.

The Unique Challenges of Fire Damage in Older Homes

Older homes are often constructed with materials and building techniques that differ significantly from those used in contemporary houses. These differences can influence how fire spreads and the extent of the damage. Key factors include:

• Aged Electrical Systems: Older wiring can be prone to deterioration and may not meet current safety standards, increasing the risk of electrical fires.
• Vintage Building Materials: Materials such as wood lath and plaster can be more flammable and less resistant to fire compared to modern alternatives.
• Lack of Modern Fire Suppression Systems: Many older homes were built before the advent of modern fire detection and suppression technologies, leaving them more susceptible to undetected fires.

The Restoration Process

At SERVPRO Team Cox, we follow a comprehensive approach to address residential fire damage in older homes:

1. Assessment and Inspection
• Conduct a thorough inspection to identify the extent of fire, smoke, and water damage.
• Evaluate the structural integrity of the property and determine necessary repairs.
2. Immediate Board-Up and Roof-Tarping
• Provide emergency board-up and roof-tarping services to secure the property and prevent further damage.
3. Water Removal and Drying
• Extract water from firefighting efforts and use advanced drying equipment to prevent mold growth and further damage.
4. Smoke and Soot Removal
• Employ specialized techniques to clean and remove smoke and soot from all surfaces, including delicate materials and historical features.
5. Cleaning and Sanitizing
• Clean and sanitize all restorable items and structures, ensuring the removal of odors using industrial air scrubbers and fogging equipment.
6. Restoration and Reconstruction
• Handle all aspects of the restoration process, from minor repairs like drywall replacement and painting to major reconstruction as needed, while preserving the home's historical elements.

Key Considerations in Restoring Older Homes

• Preservation of Historical Features: Maintaining the character and authenticity of older homes is a priority. Our team uses careful restoration methods to preserve architectural details and historical significance.
• Safety and Health Concerns: Addressing potential health hazards, such as lead paint and asbestos, which are common in older homes, is crucial during the restoration process.
• Comprehensive Documentation: Detailed documentation of the damage and restoration work is essential for insurance purposes and future reference.

Why Choose SERVPRO Team Cox?

SERVPRO Team Cox is a trusted leader in fire damage restoration, particularly for older homes. Here’s why homeowners rely on us:

• Expertise and Experience: Our team has extensive experience in handling residential fire damage in older homes, ensuring that we understand the unique challenges involved.
• Advanced Technology: We utilize state-of-the-art restoration technology and equipment to achieve the best results.
• 24/7 Emergency Response: Fires can happen at any time, and we are always ready to respond to emergencies, day or night.
• Comprehensive Services: From initial assessment to final restoration, we offer a full range of services tailored to the specific needs of older homes.

Steps to Take Immediately After a Fire

If your older home experiences a fire, taking prompt action can help mitigate damage and facilitate the restoration process. Here are some steps to consider:

• Ensure Safety: Evacuate the building and ensure that everyone is safe. Do not re-enter the premises until it is declared safe by authorities.
• Contact SERVPRO Team Cox: Call us immediately to start the restoration process. Our team is available 24/7 to respond to emergencies.
• Document the Damage: Take photos and document the extent of the damage for insurance purposes.
• Notify Your Insurance Company: Report the fire to your insurance provider and initiate the claims process.

Preventive Measures for Fire Safety in Older Homes

Taking preventive measures can significantly reduce the risk of fires in older homes. Here are some key steps homeowners can implement to enhance fire safety:

1. Upgrade Electrical Systems
• Have a licensed electrician inspect and upgrade outdated wiring and electrical panels to meet current safety standards.
2. Install Fire Detection Systems
• Ensure that smoke detectors and fire alarms are installed throughout the home and are regularly maintained.
• Consider advanced fire detection systems that can alert the fire department automatically.
3. Maintain Fire Suppression Systems
• Regularly service and maintain fire extinguishers and other suppression systems.
• Install fire sprinklers, especially in high-risk areas such as the kitchen.
4. Develop a Fire Safety Plan
• Create a comprehensive fire safety and evacuation plan.
• Conduct regular fire drills to ensure all family members are familiar with evacuation routes and procedures.
5. Safe Storage and Housekeeping
• Store flammable materials in appropriate, clearly marked containers and keep them away from heat sources.
• Maintain a clean and organized home to prevent the accumulation of combustible materials.
6. Family Training
• Provide fire safety training to all family members, including how to prevent fires and what to do in case of an emergency.
• Encourage vigilance and immediate reporting of any fire hazards.

Case Studies: SERVPRO Team Cox in Action

To illustrate the effectiveness of our residential fire damage restoration services, here are a few case studies showcasing our work:

Case Study 1: Victorian-Era Home Fire

A Victorian-era home suffered significant fire damage due to an electrical fault in the living room. SERVPRO Team Cox was called in to handle the restoration. Our team:

• Conducted a thorough assessment and developed a detailed restoration plan.
• Implemented emergency board-up services to secure the property.
• Removed water from firefighting efforts and dried the affected areas.
• Carefully cleaned and restored historical features, including intricate woodwork and original plaster.
• Worked closely with the homeowners to ensure the preservation of the home's character.

Case Study 2: Colonial Home Kitchen Fire

A kitchen fire in a colonial home caused extensive damage, with smoke and soot spreading throughout the house. SERVPRO Team Cox responded immediately to:

• Assess the damage and develop a comprehensive restoration strategy.
• Clean and restore the kitchen, focusing on preserving original cabinetry and fixtures.
• Remove odors and sanitize the entire house.
• Coordinate with the homeowners to ensure a smooth restoration process that maintained the home's historical integrity.

The SERVPRO Team Cox Commitment

At SERVPRO Team Cox, we are dedicated to providing top-notch residential fire damage restoration services, especially for older homes. Our commitment to excellence is reflected in our:

• Customer-Centric Approach: We prioritize the needs and concerns of our clients, ensuring transparent communication and personalized service.
• Skilled Technicians: Our team consists of highly trained and certified professionals who are experts in fire damage restoration.
• Quality Assurance: We adhere to the highest industry standards and continually update our practices to incorporate the latest advancements in restoration technology.

Contact Us

If your older home has been affected by residential fire damage, don't hesitate to reach out to SERVPRO Team Cox. Our experienced team is ready to assist you with comprehensive restoration services that will help you rebuild and preserve your cherished property. Contact us today to learn more about how we can help you recover from fire damage and ensure your home is safe and restored. With SERVPRO Team Cox by your side, you can rest assured that your home is in the hands of trusted professionals dedicated to restoring your property and peace of mind. Call us at 803-419-0470.

Fire Damage in Commercial Spaces: SERVPRO's Expertise at Your Service

6/6/2024 (Permalink)

Fire Damage in Commercial Spaces: SERVPRO's Expertise at Your Service

Fire damage in commercial spaces can be particularly devastating, affecting not only the physical structure but also business operations, employees, and customers. At SERVPRO®, we understand the complexities involved in restoring commercial properties after fire damage. Our goal is to minimize downtime and get your business back up and running as quickly as possible. Here’s how we approach fire damage restoration for commercial spaces and why you can rely on SERVPRO.

The Impact of Fire Damage on Commercial Properties

Fire damage in commercial spaces can lead to a range of issues, including:

• Structural Damage: Fires can weaken the integrity of your building, making it unsafe for occupancy until repairs are made.
• Smoke and Soot Residue: Smoke and soot can penetrate walls, furniture, and equipment, causing lasting damage and health hazards if not properly addressed.
• Water Damage: Firefighting efforts often result in water damage, which can compound the initial fire damage and lead to mold growth if not promptly mitigated.
• Operational Disruption: The disruption caused by fire damage can lead to significant financial losses, affecting your bottom line and potentially causing long-term harm to your business.

Key Steps in Fire Damage Restoration for Commercial Spaces

1. Emergency Contact: The first step in addressing fire damage is to contact SERVPRO immediately. Our 24/7 emergency response team is ready to mobilize and mitigate further damage.
2. Assessment and Inspection: We conduct a comprehensive inspection of the affected area to determine the extent of fire damage, including smoke and soot residues and water damage from firefighting efforts.
3. Water Removal and Drying: Using industrial-grade equipment, we remove water and thoroughly dry all affected areas to prevent secondary damage such as mold growth.
4. Smoke and Soot Removal: Our team uses advanced techniques and equipment to clean and remove smoke and soot from all surfaces, including walls, ceilings, floors, and contents.
5. Cleaning and Sanitizing: We clean and sanitize all restorable items and areas affected by fire damage, ensuring a safe and healthy environment for your employees and customers.
6. Restoration: The final step involves restoring your property to its pre-fire condition. This may include minor repairs like replacing drywall, painting, and installing new carpet, or major repairs such as the reconstruction of entire rooms or sections of the building.

Why Choose SERVPRO for Commercial Fire Damage Restoration?

• Expertise and Experience: Our team has extensive experience in handling fire damage in commercial spaces. We understand the unique challenges and requirements of restoring business properties.
• Minimizing Downtime: We know that time is money. Our efficient and effective restoration process is designed to minimize downtime and get your business back on track as quickly as possible.
• Advanced Technology: We use state-of-the-art equipment and techniques to ensure thorough and efficient fire damage restoration.
• Comprehensive Services: From initial assessment to final restoration, we offer a full range of services to handle every aspect of fire damage restoration.
• Customer-Centric Approach: We prioritize the needs and concerns of our clients, providing personalized service and support throughout the restoration process.

Preventing Future Fire Damage

While it’s impossible to eliminate all risks, there are steps you can take to reduce the likelihood of fire damage in your commercial property:

• Install and Maintain Fire Alarms: Ensure that smoke alarms and fire detectors are installed and regularly maintained in all key areas of your property.
• Conduct Regular Inspections: Regularly inspect electrical systems, heating equipment, and other potential fire hazards to ensure they are in good working order.
• Implement Fire Safety Training: Train employees on fire safety protocols, including evacuation procedures and the proper use of fire extinguishers.
• Develop an Emergency Plan: Have a well-documented emergency plan in place, including contact information for local fire departments and SERVPRO for immediate response.

Real-Life Examples of SERVPRO's Commercial Fire Damage Restoration

Our team at SERVPRO Team Cox has successfully handled numerous commercial fire damage restoration projects. Here are a couple of examples that highlight our expertise and dedication:

Case Study 1: Office Building Fire Restoration

A mid-sized office building suffered significant fire damage due to an electrical fire. The fire affected multiple floors, causing severe smoke and soot damage throughout the building. Water damage from the sprinkler system added to the complexity of the situation. SERVPRO Team Cox responded immediately, securing the building and beginning the cleanup process. We used advanced equipment to remove water and dry the affected areas, followed by thorough smoke and soot removal. Our team worked around the clock to restore the building, allowing the business to resume operations with minimal disruption.

Case Study 2: Restaurant Fire Damage Recovery

A popular local restaurant experienced a kitchen fire that spread quickly, causing extensive fire damage to the cooking area and dining space. The fire also resulted in significant smoke damage throughout the establishment. SERVPRO Team Cox was on-site quickly to assess the damage and start the restoration process. We provided emergency board-up services, removed water used in firefighting efforts, and meticulously cleaned all surfaces to remove smoke and soot residues. Our team coordinated with the restaurant owner and insurance adjusters to ensure a smooth restoration process, helping the restaurant reopen and continue serving the community.

Preparing for Fire Emergencies in Commercial Spaces

Preparation is key to minimizing the impact of fire damage in commercial spaces. Here are some proactive steps you can take to ensure your business is prepared for a fire emergency:

1. Develop a Fire Emergency Plan:

• Create a detailed fire emergency plan outlining evacuation routes, designated meeting points, and emergency contacts.
• Ensure all employees are familiar with the plan and conduct regular fire drills to practice safe and efficient evacuations.

2. Install Fire Safety Equipment:

• Equip your property with smoke alarms, fire extinguishers, and sprinkler systems. Make sure they are properly installed and maintained.
• Place fire extinguishers in easily accessible locations and ensure employees are trained in their use.

3. Regular Maintenance and Inspections:

• Schedule regular inspections of electrical systems, heating equipment, and other potential fire hazards by qualified professionals.
• Keep workspaces clean and free of flammable materials. Ensure that all equipment is maintained according to the manufacturer’s guidelines.

4. Implement Fire Safety Policies:

• Develop and enforce policies regarding the safe use of electrical equipment, proper storage of flammable materials, and smoking in designated areas only.
• Train employees on fire safety protocols and emergency procedures, ensuring everyone knows how to respond in case of a fire.

5. Secure Important Documents:

• Store important documents and records in fire-resistant cabinets or safes.
• Consider digitizing essential records and backing them up to secure, off-site locations to protect against fire damage.

The SERVPRO Advantage: Comprehensive Fire Damage Services

SERVPRO Team Cox offers a wide range of services to address all aspects of fire damage restoration in commercial spaces. Here’s a breakdown of what you can expect when you choose us:

Rapid Response:

• Our team is available 24/7 to respond to fire emergencies. We understand that time is critical in minimizing damage and begin the restoration process as quickly as possible.

Expert Assessment:

• We conduct a thorough inspection of your property to assess the extent of fire damage. This includes evaluating structural integrity, smoke and soot residues, and any water damage from firefighting efforts.

Customized Restoration Plan:

• Based on our assessment, we develop a customized restoration plan tailored to your specific needs. This plan includes detailed timelines and a comprehensive list of required services.

Advanced Cleaning and Deodorization:

• We use state-of-the-art equipment and techniques to remove smoke and soot residues from all surfaces. Our deodorization methods ensure that lingering odors are effectively neutralized.

Water Removal and Drying:

• If water damage is present, we utilize industrial-grade dehumidifiers and air movers to thoroughly dry affected areas, preventing mold growth and further damage.

Content Restoration:

• Our team can clean, sanitize, and restore contents such as furniture, documents, and electronics affected by fire damage. We also offer pack-out services to protect your belongings during the restoration process.

Reconstruction Services:

• If structural repairs are needed, our reconstruction services include everything from minor repairs to major rebuilding projects. We work to restore your property to its pre-fire condition, ensuring it is safe and fully functional.

Insurance Coordination:

• Navigating insurance claims can be complex and time-consuming. We assist with the claims process, providing detailed documentation and working directly with your insurance company to ensure you receive the coverage you need.

Moving Forward After Fire Damage

Experiencing fire damage in a commercial space can be overwhelming, but with SERVPRO Team Cox, you have a reliable partner to help you move forward. Our comprehensive fire damage restoration services, combined with our commitment to customer satisfaction, ensure that your property is restored efficiently and effectively.

For immediate assistance or to schedule a consultation, contact SERVPRO Team Cox at 803-419-04170. Let us help you restore your commercial property and get back to business with confidence and peace of mind.

Trust SERVPRO Team Cox to handle your fire damage restoration needs, providing expert care and support every step of the way.

Kitchen Fires: How a Restoration Service Can Help Salvage Your Home

10/30/2023 (Permalink)

Kitchen fires can be devastating to homes.

Kitchen fires are terrifying experiences that can cause significant damage to your home. In the unfortunate event of a kitchen fire, it's crucial to know what to do to minimize the damage. In this blog post, we will provide you with an overview of what to do if you have a kitchen fire, from our team of restoration experts in Columbia, SC.

Ensure Safety First 

The priority during a kitchen fire is the safety of everyone in the house. Ensure that all family members and pets are evacuated to a safe location. Close the kitchen door to contain the fire as much as possible and use a fire extinguisher if it's safe to do so. Do not attempt to put out a grease fire with water, as it can exacerbate the situation. 

Call 911 

As soon as you safely can, dial 911 to report the fire. The fire department will arrive to extinguish the flames and prevent the fire from spreading further. 

Contact a Restoration Service 

After the fire is extinguished and the area is deemed safe, it's essential to contact a professional restoration service immediately. We specialize in mitigating the damage caused by fires and can start the restoration process immediately. 

Assess the Damage 

Upon arrival, we will conduct a thorough assessment of the damage. We will evaluate the structural integrity of your home, the extent of the fire, and any water damage caused by firefighting efforts. 

Board-Up and Tarp Services 

In some cases, the fire may compromise the integrity of windows, doors, and the roof. We will provide board-up and tarp services to secure your home and prevent further damage from the elements, such as rain and wind. 

Smoke and Soot Cleanup 

One of the major challenges after a kitchen fire is dealing with smoke and soot. Our experts use specialized equipment and techniques to clean and remove smoke and soot residue from walls, ceilings, and surfaces. 

Water Damage Mitigation 

Water damage is often a consequence of firefighting efforts. Our team will assess and mitigate this damage to prevent mold growth and structural deterioration. By using industrial-grade drying equipment to remove moisture we can restore the affected areas. 

Structural Repairs 

We will repair and restore any structural damage caused by the fire. This may include rebuilding damaged walls, replacing flooring, and repairing the roof. 

Odor Removal 

Kitchen fires often leave behind persistent odors that can be challenging to eliminate. Our experts have the tools and knowledge to effectively remove these odors, leaving your home smelling clean and fresh. 

Content Restoration 

Your personal belongings, such as furniture, appliances, and personal items, may have also been damaged during the fire. Our contents team can assess and restore salvageable items, helping you recover sentimental and valuable possessions. 

Communicate with Your Insurance Company 

Your restoration service can work closely with your insurance company to expedite the claims process and ensure that you receive the coverage you are entitled to. 

Experiencing a kitchen fire can be a traumatic event, but knowing what to do in the aftermath is crucial to restoring your home and your peace of mind. Our expertise and timely response can make a significant difference in salvaging your home and getting your life back on track. If you ever find yourself facing a kitchen fire, remember that our team of restoration professionals are there to support you and guide you through the restoration process. 

The Do's and Don'ts of Grilling this Summer - Prevent a House Fire

5/31/2022 (Permalink)

Man grilling at his home in Columbia SC

Homeowners in the Columbia SC and the greater Richland area love to grill, but there are many dangers that come with all the outdoor fun.

According to the National Fire Protection Association, fire departments went to an annual average of 8,900 home fires involving grills, hibachis or barbecues per year.

Here are a few ways to stay safe and prevent house fires while grilling:

Do -

1. Keep your grill at least 10 feet away from your house. Farther is even better. This includes portions attached to your house like carports, garages and porches. Grills should not be used underneath wooden overhangs either, as the fire could flare up into the structure above. This applies to both charcoal and gas grills.

2. Clean your grill regularly. If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups.

3. Check for gas leaks. You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.

4. Keep decorations away from your grill. Decorations like hanging baskets, pillows and umbrellas look pretty, but can provide fuel for a fire. To make matters worse, today's decor is mostly made of artificial fibers that burn fast and hot, making this tip even more important.

5. Keep a spray bottle of water handy. That way, if you have a minor flare-up you can spray it with the water to instantly calm it. The bonus of this tip is that water won't harm your food, so dinner won't be ruined!

6. Keep a fire extinguisher within a couple steps of your grill. And KNOW HOW TO USE IT. If you are unsure how to use the extinguisher, don't waste time fiddling with it before calling 911. Firefighters say many fire deaths occur when people try to fight a fire themselves instead of calling for expert help and letting the fire department do its job.

Don't -

7. Turn on the gas while your grill lid is closed. NEVER do this. It causes gas to build up inside your grill, and when you do light it and open it, a fireball can explode in your face. 

8. Leave a grill unattended. Fires double in size every minute. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.

9. Overload your grill with food. This applies especially fatty meats. The basic reason for this tip is that if too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire.

10. Use a grill indoors. People often think it will be safe to use a grill, especially a small one, indoors. NOT TRUE. In addition to the fire hazard, grills release carbon monoxide, the deadly colorless, odorless gas. That gas needs to vent in fresh air or it can kill you, your family and pets.

In case the you experience a house fire, call your local fire department immediately. Be sure to contact a licensed fire damage restoration company to cleanup and repair any damage to your home occurs.

What items should I keep after a house fire?

3/1/2022 (Permalink)

Know what's safe to keep after a House Fire.

What items should you keep after a fire in your home? Well, you may be surprised that many items should be discarded. But not every fire will require a significant clean-out. Example: small stove top grease fire may do minimal damage to a kitchen, and only require throwing away a frying pan.

However, for more extensive fires that gut whole rooms, consider discarding several types of items due to  contamination and spoilage.

Items That Should Be Discarded After a House Fire

1. Perishable and Non-Perishable Items
   
   The intense heat of a fire, especially one that engulfs entire rooms or levels, will likely result in the spoilage of several non-perishable and perishable items. For instance, canned goods will probably boil during a fire, making any warranty or expiration invalid. This includes refrigerators that are damaged during a fire. The temperature inside the fridge will likely rise, causing most, if not all, of the food to go bad.
   
   
2. Medications
   
   Medications are another item that you should throw away. While they may appear fine, fires produce toxic chemicals that can cling to medications. Therefore, discard any medicines, vitamins, and other pills safely. You can contact your physician to discuss the situation and ask for refills.
   
   
3. Cosmetics
   
   As with medications, fire damage can leave toxic residues on various items, including cosmetics. There is no feasible way to clean cosmetics, and therefore, they should be discarded for your safety.
   
   
4. Porous Items
   
   While the general rule is to discard any porous items, it is understandable that some materials may be more sentimental than others. If you would like to hold on to some of these items, then you can contact a restoration specialist in the Columbia SC area. These professionals may be able to help you find a local specialty cleaner who can salvage certain porous items.
   
   

While there are many things that you should throw away after a fire, there are pieces of your home that you will likely be able to take with you. Also, if you can find a certified restoration company, you should be able to salvage even some things that may seem unsalvageable.

Have Questions About Fire, Smoke, or Soot Damage?

Call SERVPRO of Richland County at (803) 324-5780.

What to do after your Home is Damaged by Fire?

2/15/2022 (Permalink)

Call the Pros after Home Fire Damage

Home fires in the Columbia SC area are more common than you may think. It’s important to know your next steps if your affected by loss from a home fire.

Most people needed fire damage repair in their homes after an accidental or unintentional fire, according to the latest statistics from the U.S. Fire Administration.

Did you know that Cooking accidents, heating issues, and electrical malfunctions account for close to 70% of all residential home fires. An average of 358,500 homes experience a structural fire each year, according to the National Fire Protection Agency. 

If you need fire or smoke damage repairs, there are some important steps to take before calling a professional fire and smoke restoration specialist to make your home safer. Note: The fire department determines whether it is safe to stay in your home or not.

Be Careful with Fire Damage 

Often, with fire damage and smoke damage, there is also water damage hidden behind the walls from fire fighting efforts. After a fire, call a professional fire damage repair company to ease your worries and take care of all the heavy cleaning, drywall replacing, and mold and mildew preventative maintenance.  

Be Smart and Be Safe after a Fire

1. Make sure it’s safe to re-enter home or affected areas. First discuss safety with a fire marshal and ensure that it is safe.
2. Wear and use protective clothing including rubber gloves, protective eyewear, and a face mask to prevent breathing any debris particles. Keep hands clean so as not to further soil upholstery, walls and woodwork.
3. Change HVAC filters.
4. Avoid using your own household vacuum. Soot that has collected like dust requires a special vacuum.
5. Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us or another fire damage restoration company.
6. Be Safe and Smart. Don’t attempt to clean any electrical appliances that may have been close to heat, fire, or water without consulting an authorized and licensed repair service.
7. Don't turn on electrical appliances affected by fire or water from firefighting efforts. If ceiling fixtures if ceiling are wet, then the wiring may be damaged.
8. Don't send garments to an ordinary dry cleaner. Improper cleaning may permanently set smoke odor in your clothing. 

Even in small amounts– can be extremely dangerous even if the after effects are not immediately visible to you. Contacting a professional fire damage company helps ensure proper repairs to your property, as well as mold and mildew prevention.

24-hour emergency fire damage restoration services

We’re locally owned and operated and part of the Richland County, and Columbia SC communities. Our fire damage restoration technicians are employees, not contractors. They can respond to fire damage emergencies with the most advanced cleaning equipment, products and technology to get you back in your home.

To learn more, call us anytime at (803) 419-0470.

Common Causes Of House Fires in Columbia SC

2/11/2022 (Permalink)

You can prevent Home Fires

You may be surprised to learn the most common causes of house fires in the Columbia SC area can be easily be prevented.

But Knowledge comes before prevention. It's important to educate yourself regarding potential disasters that could occur. While it’s never fun imagining all the “what-ifs,” it’s an integral step to strategizing and planning how you can take the necessary steps to avoid the “what-ifs” to the best of your abilities. Knowing the most common causes of house fires are is a proactive first step.

Kitchens and Cooking

Yeap that's right —cooking is the mostcommon cause of house fires across the United States and right here in Richland County. You frequent your kitchen often to cook meals (or even just to microwave them), and many of the kitchen appliances we frequently use include electrical components as well as open flames if you have a gas stove. Your stove, oven, microwave, dishwasher, and even your fridge are susceptible to causing house fires. If you don’t properly clean up grease and other flammable materials that you may use while cooking. Overheating food in the microwave leading to combustion fires is also very real! Be careful while cooking, and don’t forget to clean up as you go or, at the very least, after you’re done cooking.

Portable Heaters

Heaters are another common culprit of house fires. They are often placed too close to clothes, furniture, bedding, fabric, and other flammable materials, which can burst into flames if they become too hot. Having clothing hung over them to dry or placing them too close to curtains are also common ways that heaters cause house fires. Always use space heaters with caution. Make sure they’re placed on even ground and are at least two feet away from anything flammable. Heaters should also be regularly cleaned.

Smoking and Cigarettes

Smoking cigarettes can lead to deadly house fires. Be careful about where and when you smoke cigarettes to avoid house fires at all costs. Cigarettes and other materials that are smoked should always be properly extinguished and disposed of, and flicking them into shrubs, onto your porch or balcony, or elsewhere is a potential recipe for disaster. Be vigilant and stay safe while smoking near your home, if you do it at all.

Dryers and Washing Machines

Laundry appliances, in particular clothes dryers, are another very common cause of house fires. The build-up of lint, dust, dirt, as well as the clothes circulating within clothes dryers, can catch aflame within the machine or due to lint in the external dryer vent. Washing machines and clothes dryers can alight because of electrical faults. This is also true of any large kitchen appliances or other appliances like furnaces, fireplaces, and wood stoves that you may have in your home.

We're here to Help withFire Damage Repair and Restoration 

No matter what may cause fire damage to your home,  our team at SERVPRO of Richland County can help you at a moment’s notice. 

Contact us at (803) 419-0470 to reach highly trained technicians and have one sent on their way to you! 

We're your team for fire damage restoration in Columbia

9/15/2021 (Permalink)

Fire Damage Restoration in Columbia SC

We understand fires can be particularly catastrophic. Once the first responders drive away, your property probably will not only have suffered damage from just fire and smoke, but also water damage and flooding from the firefighter’s response and extinguishing methods.

SERVPRO of Richland County specializes in fire damage restoration and is equipped to handle your damage restoration needs. You can rest assured that we have made the process as efficient as possible for you.

Because your well being is our #1 concern, this checklist is helpful on the road to returning your property to "Like it never even happened."

Safety

Your safety is our top priority. After experiencing fire damage, please determine the following:

• Will you be safe inside the property? If not, evacuate immediately and do not return inside.
• Are there electrical hazards or any other variables that could cause injury?
• Only perform activities on the premises that are definitely safe.

Emergency Contact

Our restoration process starts as soon as you call SERVPRO of Richland County. Remember that we are available 24 hours a day and respond faster to any size disaster. You will be asked questions to decide the degree of your fire damage and with what equipment and resources our professionals should respond. 

Inspection and Assessment

Our team will thoroughly inspect and examine adjacent rooms of your property to decide the size of the fire, smoke, and soot damage. This step is foundational in building an accurate and effective plan of action.

Immediate Board-Up and Roof-Tarp Service

In order to optimize security and prevent more damage, we will board up any compromised or missing windows and walls and place tarps on any roof damage.

Water Removal and Drying (if needed)

Our experienced team will begin the water removal process at the onset of response. Water damage can be caused by fire fighting efforts. This process is done utilizing proven methods and specially designed equipment including dehumidifiers and air movers to remove and water and complete the drying process.

Removal of Smoke and Soot from All Surfaces

Like with water removal, we use specially designed equipment and methods to remove smoke and soot from all surfaces including walls, floors and ceilings.

Cleaning and Sanitizing

Our professionals will use an array of cleaning methods to restore your personal items "Like it never even happened." This includes the important step of odor removal by using industrial air scrubbers and fogging equipment.

Restoration

Last but not least is your final step - restoration! This step includes any repairs such as replacing or installing flooring and drywall, painting, and reconstructing any areas or rooms that were demolished or damaged.

Don’t trust your fire damage restoration to just anyone in Columbia SC. SERVPRO of Richland County is a trusted leader in the restoration industry, and our specialists are highly trained to provide you with 24/7 emergency assistance. Extensive training, specialized equipment and proven cleaning techniques, help us get your property back to pre-fire condition as possible.

SERVPRO Handles Commercial And Residential Fire Damage

7/1/2021 (Permalink)

SERVPRO can handle a Fire Damage no matter how large, or how small.

Whether it is a large fire, or a small fire, a fire can affect your home or business. Flames, heat, soot, and smoke travel quickly. SERVPRO provides professional cleaning services which is necessary following a fire.

SERVPRO is certified by the IICRC in Fire Restoration. We understand how fire, smoke, and soot residue travel, affect materials, including how they should be restored. SERVPRO is careful to maneuver in a way that does not cause further damage to your home, or business. Walking on contaminated areas can track soot residue into other rooms, creating additional cleaning. You must also take precautions due to possible structure damage. Floors can become weakened and support beams brittle after a fire, your safety should be the number one priority.  

SERVPRO is prepared to handle any fire job, the proper way. We understand that being displaced by fire creates an enormous amount of stress on homeowners as well as business owners, and we do our best to comfort, reassure and help you through the entire process.

At SERVPRO we will get you back to "Like it never even happened."

Stove Fire At A Church Causes Heavy Smoke And Soot Damage

5/14/2021 (Permalink)

A church had a fire that began at the stove and quickly affected adjoining rooms with smoke and soot.

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO is available 24/7 to assist you with your needs so we can get you back to “Like it never even happened.”

Electrical Fires.

1/29/2021 (Permalink)

Electronics are a daily part of our life and we often forget the dangers that can be associated with lighting fixtures, chargers, appliances and more. At SERVPRO of Richland County we have responded to hundreds of electrical fires over the years, helping our customers get their lives and homes back to normal. Keep in mind the following tips to reduce the risk of an electrical malfunction or tragedy in your home.

1. On a regular basis, have the home inspected for loose wires, shorts, and faulty wiring that increase the risk of potential electrical fires, as electrical wiring eventually needs to be replaced. This is especially pertinent if one lives in an older home. Signs that faulty wiring is a pressing issue can include flickering lamps, buzzing outlets, or outlets that spark when an electronic device is plugged in. If one of these indications occurs, do not delay in in hiring a certified electrician to give the home an inspection to determine if the wiring is safe or if it is in need of rewiring.
2. Install a smoke detector on every level of the home and inside each bedroom. It is vital to make sure the smoke detectors are working properly by testing them every month. Test the detectors to ensure that all members of the home know the sound of the smoke detector. Also, create a plan so that the entire family knows what to do in case of an actual fire. Once a plan is in place, practice each aspect of fire-escape strategy to guarantee its success.
3. Utilize safety measures with electric cords. This includes replacing cords that are loose, frayed, or contains cracks. Never place cords in areas that receive a large volume of foot traffic, such as under mats or carpeting. Avoid tacking cords to surfaces with nails or staples. If an extension cord is being used on a long-term basis, consider having outlets installed by a certified electrician nearer to your electronic devices.
4. Only use the correct wattage light bulbs in all fixtures. If the wattage is higher than the requirement noted on the lamp or appliance, replace the bulbs immediately. Firmly secure light bulbs in the socket to safeguard them from overheating.
5. Use a surge protector to guard appliances and other electronics in your home. 
6. Store flammables away from electrical appliances. It is helpful to establish a safe, designated area for flammable chemicals in your home.
7. Place a fire extinguisher in all major rooms of the home, such as kitchen, bedrooms, and laundry room. Have all family members read the instructions on how to use the fire extinguisher.

Preventing and Putting Out Grease Fires

1/29/2021 (Permalink)

Tips to Prevent a Grease Fire:

Never leave your pot or pan unattended. It takes less than 30 seconds for smoke to turn into fire

• Pay attention around fire. Don’t cook when intoxicated or tired.
• Remove as much moisture as possible from food before cooking. Never put frozen food into hot grease.
• Keep grease at the recommended temperature.
• Heat oil slowly.
• Add food slowly and gently to hot oil to avoid splatter.

What to Do In Case of Grease Fire: 

Turn off the burner.

• Remove the oxygen by either covering the pot/pan with a metal lid, smothering with baking soda or salt, or lastly, by using a fire extinguisher (this is the best method, if you have one available.)
• If these steps don't work, call 911 and get everyone out of the house. Close the door behind you to help contain the flames.

What Not to Do In a Grease Fire:

Never try to put out a grease fire with any liquid. It will vaporize and cause steam explosions.

• Never carry the burning pot/pan outside. You are likely to spill the grease and spread the fire.
• Do not use anything glass or plastic to try to put out the fire. Glass will heat up and shatter and plastic will melt.
• Never use baking powder or flour as substitutes for salt or baking soda. They are combustible, and will spread the fire.

If you are ever faced with a fire, Call SERVPRO of Richland County 24/7 365. (803)419-0470.

How to Utilizing A Portable Fire Extinguisher.

1/28/2021 (Permalink)

Let’s discuss the correct methods for utilizing a portable fire extinguisher Here at SERVPRO of Richland County we cannot stress enough the importance of fire extinguishers in your workplace and at home. Residents and employees should be appropriately trained on how to use fire extinguishers and can often mean the difference between saving lives and salvaging the structure from further damage. The NFPA (National Fire Protection Association) uses a helpful acronym for remembering the correct sequence and way to operate a fire extinguisher known as P-A-S-S.

Let’s review the steps for PASS;

• Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
• Aim Point the fire extinguisher at the base of the fire for best effect.
• Squeeze the lever slowly and evenly.
• Sweep the nozzle from side to side.

Its important to read the fire extinguisher instructions to familiarize yourself. Ensure that you have the correct size and style for your facility and consider where to store it so accessibility is feasible during an unexpected emergency. If a fire occurs in your home or business call the professionals at SERVPRO of Richland County (803)419-0470. Our team assists with cleaning and restoration of structure and contents, we make a stressful situation more manageable and streamlined to make your life easier. If you have questions about fire safety in your home or business don’t hesitate to reach out, we are always happy to help.

What to do after the fire

7/24/2020 (Permalink)

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

• The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
• Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
• Contact your mortgage company or landlord to report the fire.
• Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

In the unfortunate event that you experience a fire at your home in the Columbia area, SERVPRO of Richland County is Here to Help. Our professional team provides fire restoration services, soot clean up, smoke odor removal, and structural drying to help restore your home.  Give us a call at (803) 419-0470, We’re Faster to Any Size Disaster.

Has fire affected you in Columbia SC?

7/15/2020 (Permalink)

SERVPRO of Richland County is prepared to handle any fire job.

No matter the size a fire can affect your entire home or business. Flames, heat, soot and smoke travel quickly. We always advise hiring a cleaning professional to examine and perform the work necessary following any fire.

Our SERVPRO of Richland County Fire team is certified by the IICRC in Fire Restoration. That means they understand how fire, smoke and soot residue travel, affect materials, and how they should be restored. Our team is careful to maneuver in a way that does not cause further damage to the home. Walking on contaminated areas can track soot residue into other rooms, creating additional cleaning that has to be done. You must also take precautions due to possible structure damage. Floors can become weakened and support beams brittle after a fire, your safety should be the #1 priority.  

The fire team at SERVPRO of Richland County is prepared to handle any fire job, the RIGHT way. We understand that being displaced by fire creates an immense amount of stress on homeowners as well as business owners, and we do our best to comfort, reassure and help them through the entire process. If you or someone you know has experienced a fire and is struggling to get back on their feet, please reach out to us, we’re connected with many organizations that help individuals get the assistance they need.

Protecting yourself from Fire!

11/11/2019 (Permalink)

If your Columbia, SC business has experienced a fire it’s likely that you’re unsure how to proceed.  The two most important steps of restoring any building that has experienced fire damage, no matter how large or small the fire, are:

• Protecting the property
• Cleaning affected areas/materials

First – Call Your Insurance Agent

One of the first calls you should make (after 911 of course) should be to your insurance agent. They can help you determine if you should file a claim or pay out of pocket for the steps necessary to restore your business. If the fire was small, let’s say a break room kitchen fire or something similar, you very well could be better off not filing a claim against your insurance. Your agent may also recommend a restoration service they know and trust to help you with the cleanup process while protecting your property from further harm.

Second – Contact a Restoration Service

Soot and smoke are extremely difficult to clean without the proper knowledge and equipment to do so. We always recommend calling a professional fire restoration service to handle this. SERVPRO of Richland County offers board-up services to secure your property and keep unwanted guests and animals out. We also offer tarping services if damage has occurred to the roof. This prevents water from gaining access to the space and causing further damage.

If water was used to extinguish the fire you may also be facing water damage, this requires a restoration company also. If the water damage is left untreated, you’ll likely be facing issues with mold down the road.

Has your business suffered fire damage? Call SERVPRO of Richland County, the trusted leader in the restoration industry for fire damage restoration.

Richland County Smoke and Soot Cleanup

4/22/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Richland County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (803)419-0470