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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why Property Managers choose SERVPRO for Emergencies

5/31/2022 (Permalink)

Why Property Managers choose SERVPRO Apartment Building in Columbia SC

As the go-between for tenants and property owners, property managers have to juggle many responsibilities -- finding new tenants, fielding questions, dealing with complaints, performing inspections, overseeing landscaping, maintenance repairs, securing property, and ensuring the building’s good appearance. 

When it comes to handling fire, water and contamination cleanup emergencies, property managers have a secret weapon that’s just a phone call away: SERVPRO’s Disaster Recovery Team. 

We get it. There’s never a convenient time to clean up from fire damage, water damage or a biohazard contaminant. Every minute spent cleaning and restoring a business or property results in lost time, revenue and productivity. 

When a disaster or emergency strike, our commercial services team is ready to respond -- 24 hours a day and seven days a week -- regardless of a commercial property’s size or scope of the damage. 

Wether it’s retail to residential and manufacturing to motels, SERVPRO’s commercial services team helps make it “Like it never even happened,” so property managers can focus on their other roles.

  • If a massive storm floods a mom-and-pop ice cream shop, we’ll respond immediately to tackle initial storm cleanup and damage mitigation and rebuild the affected areas. 
  • If there’s a funky smell coming from somewhere in a 10,000-square-foot manufacturing plant, we’ll locate the source of the offensive odor and eliminate it. 
  • If a fire sprinkler system fails during the grand opening weekend of a retail boutique, we’ll clean the property and manage the restoration process - from start to finish.   
  • If an electrical fire breaks out in the middle of the night at a restaurant dining room, we’ll restore it to pre-fire condition -- from fire and smoke damage to odor control and upholstery and fabric cleaning. 
  • If a husband and wife test positive for COVID-19 just two days after vacating their high-rise apartment, we’ll get it Certified: SERVPRO Cleaned in no time so it’s ready for the next tenant. 
  • If an older apartment building has mold infestation from a slow roof leak, we’ll prevent it from spreading to other parts of the building and remove it through our commercial mold remediation process.

For more information on how we can help your commercial property call us at (803) 419-0470.

We're available 24/7 and are here to help you in Columbia SC.

The Do's and Don'ts of Grilling this Summer - Prevent a House Fire

5/31/2022 (Permalink)

Prevent House fire with Safe Grilling this summer Man grilling at his home in Columbia SC

Homeowners in the Columbia SC and the greater Richland area love to grill, but there are many dangers that come with all the outdoor fun.

According to the National Fire Protection Association, fire departments went to an annual average of 8,900 home fires involving grills, hibachis or barbecues per year.

Here are a few ways to stay safe and prevent house fires while grilling:

Do -

1. Keep your grill at least 10 feet away from your house. Farther is even better. This includes portions attached to your house like carports, garages and porches. Grills should not be used underneath wooden overhangs either, as the fire could flare up into the structure above. This applies to both charcoal and gas grills.

2. Clean your grill regularly. If you allow grease and fat to build up on your grill, they provide more fuel for a fire. Grease is a major source of flare ups.

3. Check for gas leaks. You can make sure no gas is leaking from your gas grill by making a solution of half liquid dish soap and half water and rubbing it on the hoses and connections. Then, turn the gas on (with the grill lid open.) If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.

4. Keep decorations away from your grill. Decorations like hanging baskets, pillows and umbrellas look pretty, but can provide fuel for a fire. To make matters worse, today's decor is mostly made of artificial fibers that burn fast and hot, making this tip even more important.

5. Keep a spray bottle of water handy. That way, if you have a minor flare-up you can spray it with the water to instantly calm it. The bonus of this tip is that water won't harm your food, so dinner won't be ruined!

6. Keep a fire extinguisher within a couple steps of your grill. And KNOW HOW TO USE IT. If you are unsure how to use the extinguisher, don't waste time fiddling with it before calling 911. Firefighters say many fire deaths occur when people try to fight a fire themselves instead of calling for expert help and letting the fire department do its job.

Don't -

7. Turn on the gas while your grill lid is closed. NEVER do this. It causes gas to build up inside your grill, and when you do light it and open it, a fireball can explode in your face. 

8. Leave a grill unattended. Fires double in size every minute. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.

9. Overload your grill with food. This applies especially fatty meats. The basic reason for this tip is that if too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire.

10. Use a grill indoors. People often think it will be safe to use a grill, especially a small one, indoors. NOT TRUE. In addition to the fire hazard, grills release carbon monoxide, the deadly colorless, odorless gas. That gas needs to vent in fresh air or it can kill you, your family and pets.

In case the you experience a house fire, call your local fire department immediately. Be sure to contact a licensed fire damage restoration company to cleanup and repair any damage to your home occurs.

Water Problems? Is it Black, Grey, or Clean?

5/31/2022 (Permalink)

Is your water damage safe? Flooded conference room in Columbia SC

When it comes to cleanup and disinfection of commercial spaces, it’s best to call certified water damage restoration experts. The SERVPRO of Richland County team is trained to handle contaminated water emergencies properly and works 24/7 to help our customers get their property back to business.

It’s essential for business owners and property managers to know the different types of contaminated water. You can easily smell or see contaminates in some cases, but water can smell and look perfectly fine, but still be harmful.

Clean, gray and black water: What’s the difference?

Water damage can be classified by three types of contaminated water: clean, gray and black. 

Clean water is free from viruses, bacterias and comes from a source like a broken water supply line or leaking faucet. If not treated quickly, clean water can turn into gray or black water, depending on the length of time, temperature and contact with surrounding contaminants. 

Gray water, or wastewater, hasn’t come into contact with solid human waste but is still considered contaminated. It also may contain bacteria and viruses that cause discomfort or illness. Gray water drains and flows from places such as showers, sinks and baths. It also comes from overflowing washing machines, dishwashers and toilets with urine but no feces.

If done correctly, gray water can be filtered and reused for gardens and lawns; however, it also can quickly degrade if left untreated. 

Black water is highly contaminated and contains harsh chemicals and human waste filled with harmful bacteria and disease-causing pathogens. You should avoid contact with black water as it can cause severe illness or death if ingested. Water is considered black when it comes from a toilet bowl with feces or sewer back-up. It’s also generated from overflowing streams or rivers mixed with sewer water and standing water with microbial growth.

Sewage cleanup and commercial water restoration

Any water contaminated with sewage backup should be considered an emergency and addressed as quickly as possible. The water may contain viruses, bacteria and other microbes that cause serious illnesses. And if black water isn’t removed promptly, it can rot, dry out and lead to airborne contamination. 

SERVPRO professionals are specially trained and have the equipment and protective gear to safely restore your business. Our water damage restoration specialists will inspect your business to determine the appropriate plan of action for the type of water encountered.

We’re locally owned and operated and part of the Columbia and grater Richland County communities. Our damage restoration technicians are employees, not contractors. They can respond to sewage cleanup and water damage emergencies with the most advanced cleaning equipment, products and technology to get you back to business. To learn more, call us anytime at (803) 419-0470.

Minimize Damage during Storm Season

5/1/2022 (Permalink)

Storm Lightning above Home in Columbia SC Prepare your Columbia SC Home for potential Storm Damage

The spring and summer Storm season is upon us which can make property owners feel unsettled and vulnerable. As neighbors in your community, we want to help make sure that you’ve done everything possible to protect your home before the storm hits.

So, how can you prepare? To ease any storm’s impact, we’ve compiled our go-to storm preparation recommendations just for you.

Storm Preparation 101:

Follow these tips to help reduce potential storm damage on your property and surrounding areas.

  1. Secure Your Property. What trees and limbs are hanging over your property? Be sure dead or loose limbs are clear and trees trimmed. Also, look for trees with visibly shallow root systems and make sure nothing is within falling distance should the roots become saturated and the tree uproots.

  2. Secure Loose Items. What is on your patio or lawn that could be blown by high winds? Make sure that any fences are secured, furniture anchored, and loose items are stored properly.

  3. Secure Your Home. Is the perimeter of your house secure? Are gutters draining properly? If not, be sure to clean out the debris to ensure proper drainage. Are windows and doors protected? If they appear vulnerable, consider covering them with plywood or installing storm shutters and even heavy-duty hardware.

  4. Secure Important Items. Are the floors clear of belongings? Make sure loose items, electronic devices, photographs, and more are stored off the floor and not lying on the ground to be exposed to potential water damage. Have drying materials (towels, rags, etc.) on hand, should you need to dry water quickly until help arrives. Also, make sure to have a proper stash of emergency items according to the CDC recommendations: https://www.cdc.gov/disasters/hurricanes/index.html

  5. Monitor Weather Updates and Have Important Contacts Saved. Who do you have stored in your contacts to call should any damage occur? Important numbers to have stored include friends and family, fire and police departments, health care providers and hospitals, local emergency management offices, utility companies, American Red Cross, and emergency restoration and clean-up service of choice. 


The #most important thing to remember is that a fast response will lessen the damage, reduce further damage and minimize costs. 

Should any damages occur beyond your control, don’t forget that we’re your neighbors and already in the area. Our team can respond 24/7 to your storm damage restoration needs, call us - the locally owned and operated, certified professionals: SERVPRO of Richland County.

We are available 24 hours a day, seven days a week, and dedicated to responding immediately. The quicker you call us, the quicker your home can return to normal.

What items should I keep after a house fire?

3/1/2022 (Permalink)

Woman discarding items after house fire in Columbia SC Know what's safe to keep after a House Fire.

What items should you keep after a fire in your home? Well, you may be surprised that many items should be discarded. But not every fire will require a significant clean-out. Example: small stove top grease fire may do minimal damage to a kitchen, and only require throwing away a frying pan.

However, for more extensive fires that gut whole rooms, consider discarding several types of items due to  contamination and spoilage.

Items That Should Be Discarded After a House Fire

  1. Perishable and Non-Perishable Items

    The intense heat of a fire, especially one that engulfs entire rooms or levels, will likely result in the spoilage of several non-perishable and perishable items. For instance, canned goods will probably boil during a fire, making any warranty or expiration invalid. This includes refrigerators that are damaged during a fire. The temperature inside the fridge will likely rise, causing most, if not all, of the food to go bad.

  2. Medications

    Medications are another item that you should throw away. While they may appear fine, fires produce toxic chemicals that can cling to medications. Therefore, discard any medicines, vitamins, and other pills safely. You can contact your physician to discuss the situation and ask for refills.

  3. Cosmetics

    As with medications, fire damage can leave toxic residues on various items, including cosmetics. There is no feasible way to clean cosmetics, and therefore, they should be discarded for your safety.

  4. Porous Items

    While the general rule is to discard any porous items, it is understandable that some materials may be more sentimental than others. If you would like to hold on to some of these items, then you can contact a restoration specialist in the Columbia SC area. These professionals may be able to help you find a local specialty cleaner who can salvage certain porous items.

While there are many things that you should throw away after a fire, there are pieces of your home that you will likely be able to take with you. Also, if you can find a certified restoration company, you should be able to salvage even some things that may seem unsalvageable.

Have Questions About Fire, Smoke, or Soot Damage?

Call SERVPRO of Richland County at (803) 324-5780.

Why Do I Need a Water Removal Company?

2/22/2022 (Permalink)

Woman cleaning flooded floor in Home Why use Water Mitigation Company?

If you’re like most homeowners, you want to take care of home maintenance on your own. After all, who wants to pay for a service when you can just do it yourself? In some cases, that might be the best thing to do, but it’s also important to consult a professional restoration company when the need arises.

As a water mitigation company in Columbia SC, potential customers can sometimes call back and decide to do the clean up themselves but many have called back with new problems. Lost time, costly do-it-yourself products, and frustration can be avoided by using a professional.

Why use a Water Damage Repair and Restoration Company?

  • Uncover hidden moisture issues. When it comes to water damage, there’s often more than meets the eyes. Many materials, such as hardwoods and drywall, are porous, so they absorb water. This can cause the materials to expand, or it can trap the moisture, allowing it to foster mold growth. A water mitigation company, however, has the equipment to both detect and dry these materials.
  • Prevent future mold growth. Mold spores are everywhere, but they don’t pose much of a threat until they are exposed to moisture. When water damage isn’t adequately addressed, it can increase the chances of mold growth. Our team can extract and dry the water, plus we apply an antimicrobial to deter mold.
  • Expertise and Equipment to handle contaminated water. Not all water damage is equal. Some water can be extremely contaminated (such as sewage or floodwaters) and poses health risks. In these cases, you’ll need protective gear and specific processes for cleaning up the damage. Our technicians are equipped and certified to handle these situations.

Water damage can come in many different forms and it’s also important to know when things are beyond your control. No matter the situation,, SERVPRO of Richland County is here to help.

Contact us at (803) 419-0470 for 24/7 Water Damage Repair and Mitigation.

What to do after your Home is Damaged by Fire?

2/15/2022 (Permalink)

Home Fire Damage - What to Do Next Call the Pros after Home Fire Damage

Home fires in the Columbia SC area are more common than you may think. It’s important to know your next steps if your affected by loss from a home fire.

Most people needed fire damage repair in their homes after an accidental or unintentional fire, according to the latest statistics from the U.S. Fire Administration.

Did you know that Cooking accidents, heating issues, and electrical malfunctions account for close to 70% of all residential home fires. An average of 358,500 homes experience a structural fire each year, according to the National Fire Protection Agency. 

If you need fire or smoke damage repairs, there are some important steps to take before calling a professional fire and smoke restoration specialist to make your home safer. Note: The fire department determines whether it is safe to stay in your home or not.

Be Careful with Fire Damage 

Often, with fire damage and smoke damage, there is also water damage hidden behind the walls from fire fighting efforts. After a fire, call a professional fire damage repair company to ease your worries and take care of all the heavy cleaning, drywall replacing, and mold and mildew preventative maintenance.  

Be Smart and Be Safe after a Fire

  1. Make sure it’s safe to re-enter home or affected areas. First discuss safety with a fire marshal and ensure that it is safe.
  2. Wear and use protective clothing including rubber gloves, protective eyewear, and a face mask to prevent breathing any debris particles. Keep hands clean so as not to further soil upholstery, walls and woodwork.
  3. Change HVAC filters.
  4. Avoid using your own household vacuum. Soot that has collected like dust requires a special vacuum.
  5. Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us or another fire damage restoration company.
  6. Be Safe and Smart. Don’t attempt to clean any electrical appliances that may have been close to heat, fire, or water without consulting an authorized and licensed repair service.
  7. Don't turn on electrical appliances affected by fire or water from firefighting efforts. If ceiling fixtures if ceiling are wet, then the wiring may be damaged.
  8. Don't send garments to an ordinary dry cleaner. Improper cleaning may permanently set smoke odor in your clothing. 

Even in small amounts– can be extremely dangerous even if the after effects are not immediately visible to you. Contacting a professional fire damage company helps ensure proper repairs to your property, as well as mold and mildew prevention.

24-hour emergency fire damage restoration services

We’re locally owned and operated and part of the Richland County, and Columbia SC communities. Our fire damage restoration technicians are employees, not contractors. They can respond to fire damage emergencies with the most advanced cleaning equipment, products and technology to get you back in your home.

To learn more, call us anytime at (803) 419-0470.

Does My Commercial Property Need Flood Insurance?

2/14/2022 (Permalink)

Image of Flood Insurance Policy for Business Flood Insurance for your Commercial Property

Natural disasters can be disastrous to businesses, especially in southern communities like Columbia SC. While damage caused by some types of natural events—such as lightning or wind—will usually be covered by commercial property insurance, you need a special policy if you want protection from flood damage. This Q&A will help you understand this type of coverage and determine if your business needs it.

Frequently asked questions about flood insurance

Does my commercial property insurance include flood coverage?

No. Damage from flooding, including flooding generated by hurricane-generated storm surge, typically is not covered under a standard commercial policy, including a Commercial Package Policy (CPP) or a Business Owners Policy (BOP). Flood insurance is available from the federal government’s National Flood Insurance Program (NFIP).

What does flood insurance cover?

Flood insurance covers damage to your building and contents caused by flood. This includes losses resulting from water overflowing rivers or streams, heavy or prolonged rain, storm surge, snow melt, blocked storm drainage systems, broken dams or levees, or other similar causes. To be considered a flood, waters must cover at least two acres or affect two properties. Generally if water comes from above—for instance from rain or melting snow overflowing gutters and leaking onto your inventory—you’ll be covered by your standard commercial property insurance.

What isn’t covered by flood insurance?

Property outside your building generally will not be covered. For instance, landscaping and septic systems will not be covered. In addition, flood insurance will not cover damage to your business vehicles, but this can be included in the optional “comprehensive” portion of your business vehicle insurance. Financial losses caused by business interruption or loss of use of insured property are also not covered.

Do I have to purchase flood insurance for my business?

If your commercial property is located in a high-risk flood area and you have a mortgage from a federally regulated or insured lender, you are required to purchase a flood insurance policy.

How do I determine my risk for flood damage?

Location is the most important factor for weighing your risk for flood damage. Is your business located in or near a flood zone? (Flood map search tools can be found FEMA.) In what part of the building is your business equipment and inventory located? Anything housed on a lower floor, for instance, will be at greater risk.

Where can I purchase flood insurance?

Flood insurance is available from the NFIP and some private insurers. However, NFIP coverage can only be purchased through an insurance company and/or agent; your business cannot buy it directly from the federal government. To find a local insurance professional who is familiar with the National Flood Insurance Program, contact the NFIP at 888-379-9531 for an agent referral.

How long does it take to get flood coverage?

Typically, there’s a 30-day waiting period from the date of purchase before your policy goes into effect.

Does my flood policy cover mold?

Damage from mildew and/or mold resulting from the after-effects of a flood is covered, but each case is evaluated on an individual basis. Mold/mildew conditions that existed prior to a flooding event are not covered, and after a flood, the policyholder is responsible for taking appropriate and reasonable mitigation actions to eliminate mildew and mold.

How much flood coverage can my business get?

Typically, commercial flood insurance provides up to $500,000 of coverage for your building and up to $500,000 for its contents.

What if I need more coverage?

Businesses can purchase excess insurance coverage to rebuild properties valued above National Flood Insurance Program (NFIP) limits. Excess coverage includes protection against business interruption.

Still Have Questions about Flood Insurance?

Contact your local and licensed business insurance professional in South Carolina to discuss your flood insurance coverage for your business or organization. 

Also, the South Carolina Department of Insurance provides helpful information regarding Flood Insurance.

Our Team Can Handle Any Size Flood Damage

2/13/2022 (Permalink)

Flood Damaged Warehouse in Columbia SC We can handle and size flood damage to your property.

Heavy rainfall during the winter months can be a cause for concern for property managers in Columbia SC. Facility and warehouse managers should always check for potential leaks or roofing problems to avoid flooding. These weather events may cause myriad storm damage related issues. A relationship with a licensed, qualified and professional restoration service could save your business time and hassle.

Use a Qualified Restoration Company. Property managers in need of restoration for commercial flood damage in Rock Hill should always be aware of the size and scale of the company they use. SERVPRO uses local technicians who are available on call throughout the night. In the case of a flood situation, we can send a team of technicians led by a project manager to remedy the issue. Access to national scale resources ensures we have the right equipment and can mobilize it quickly enough to minimize any potential loss of revenue.

Warehouse buildings are often more exposed than residents or other commercial builds. Our restorers can perform vital safety checks including restoring power, performing emergency board-ups and generally making the site safe for restoration work to begin. Water issues are particularly time sensitive so by arriving on site swiftly we can mitigate loss and prevent permanent damages.

Moisture carries microbes. A clean water emergency can become more severe when it comes into contact with existing debris or dirt. This is a pertinent issue for warehouses where older buildings can harbor pre-existing mold or soiling. Once water enters, it imbibes these microbes moving from clean water to grey or even black.

Moisture carries microbes. A clean water emergency can become more severe when it comes into contact with existing debris or dirt. This is a pertinent issue for warehouses where older buildings can harbor pre-existing mold or soiling. Once water enters, it imbibes these microbes moving from clean water to grey or even black.

SERVPRO® technicians have the ability to address even the largest of flood issues. Using submersible pumps, mobilized truck-mounted extraction units which cover a larger surface area for industrial scale water removal, and strategic placement of dehumidifiers allows us to control humidity levels in the structure which is essential to maintaining control of microbial growth.

No matter how large or small your flood damage needs, SERVPRO of Richland County is here 24/7 to help. Call (803) 419-0470.

Common Causes Of House Fires in Columbia SC

2/11/2022 (Permalink)

Home Fire Flame - Columbia SC You can prevent Home Fires

You may be surprised to learn the most common causes of house fires in the Columbia SC area can be easily be prevented.

But Knowledge comes before prevention. It's important to educate yourself regarding potential disasters that could occur. While it’s never fun imagining all the “what-ifs,” it’s an integral step to strategizing and planning how you can take the necessary steps to avoid the “what-ifs” to the best of your abilities. Knowing the most common causes of house fires are is a proactive first step.

Kitchens and Cooking

Yeap that's right —cooking is the mostcommon cause of house fires across the United States and right here in Richland County. You frequent your kitchen often to cook meals (or even just to microwave them), and many of the kitchen appliances we frequently use include electrical components as well as open flames if you have a gas stove. Your stove, oven, microwave, dishwasher, and even your fridge are susceptible to causing house fires. If you don’t properly clean up grease and other flammable materials that you may use while cooking. Overheating food in the microwave leading to combustion fires is also very real! Be careful while cooking, and don’t forget to clean up as you go or, at the very least, after you’re done cooking.

Portable Heaters

Heaters are another common culprit of house fires. They are often placed too close to clothes, furniture, bedding, fabric, and other flammable materials, which can burst into flames if they become too hot. Having clothing hung over them to dry or placing them too close to curtains are also common ways that heaters cause house fires. Always use space heaters with caution. Make sure they’re placed on even ground and are at least two feet away from anything flammable. Heaters should also be regularly cleaned.

Smoking and Cigarettes

Smoking cigarettes can lead to deadly house fires. Be careful about where and when you smoke cigarettes to avoid house fires at all costs. Cigarettes and other materials that are smoked should always be properly extinguished and disposed of, and flicking them into shrubs, onto your porch or balcony, or elsewhere is a potential recipe for disaster. Be vigilant and stay safe while smoking near your home, if you do it at all.

Dryers and Washing Machines

Laundry appliances, in particular clothes dryers, are another very common cause of house fires. The build-up of lint, dust, dirt, as well as the clothes circulating within clothes dryers, can catch aflame within the machine or due to lint in the external dryer vent. Washing machines and clothes dryers can alight because of electrical faults. This is also true of any large kitchen appliances or other appliances like furnaces, fireplaces, and wood stoves that you may have in your home.

We're here to Help withFire Damage Repair and Restoration 

No matter what may cause fire damage to your home,  our team at SERVPRO of Richland County can help you at a moment’s notice. 

Contact us at (803) 419-0470 to reach highly trained technicians and have one sent on their way to you! 

Have Mold Issues caused by Storm Damage?

2/8/2022 (Permalink)

Man holding bucket near ceiling of home in Columbia SC that was negatively affected by storm related water damage Storm Damage may cause future Mold issues.

Whether you’ve suffered storm related water damage from a typical storm, flood, or hurricane - mold and mold remediation is an important topic to address. 

To understand the importance of mold remediation and why SERVPRO of Richland County is your go-to resource, it is important to understand the quick and dirty of mold.

Did you know the following mold facts?

  • Mold is ubiquitous (everywhere) both outdoors and indoors. 
  • Mold spores are microscopic (very small) and float in the air. 
  • Mold spores can enter your home through openings, HVAC units or even pets. 
  • Mold spores grow into colonies and thrive anywhere water and moisture exists. 
  • Spore colonies can cause health effects. 
  • To remediate mold, water sources must be eliminated or else mold will likely resurface. Sources of water and moisture can range from a leaking roof to something more hidden.
  • It is recommended for indoor humidity to be below 45%.
  • Mold can start growing in as little as 48 hours upon moisture exposure. 

It’s important to understand how a local mold remediation company can help you.

SERVPRO® technicians receive continual mold remediation training on the most current equipment and methods that will best do the job.

Our team responds quickly and begins the remediation process to prevent the mold from continuing to damage your property. Our focus is  to uncover the source., then isolate the affected area..

Next, your personalized action plan will likely include the following steps:

  1. Inspection and mold damage assessment
  2. Mold containment
  3. Air filtration
  4. Removal of mold and mold-infested materials
  5. Cleaning of personal belongings and other contents
  6. Restoration

Recognizing and understanding mold and how storm damage can potentially cause mold is the first step in having a healthier and safer home environment.

SERVPRO of Richland County is available 24/7 to respond to your storm disaster. We look forward to serving you.

Contact us 24/7 at (803) 419-0470. We’re here to help.

Commercial Property and Smoke Odor

2/8/2022 (Permalink)

Man holding odor removal can in business room filled with smoke. Removing Smoke Odor from Commercial Property

A common question from Columbia SC property owners is: How to remove smoke odor? Nicotine is a challenge to  even the most skilled deodorization and odor removal experts.

Removing the source is the key to eliminating odors. But nicotine is made up of very, very small micron-level particulates that can embed themselves into almost anything.   

Masking and other do-it-yourself methods are powerless against odors from vaping, cigarettes, and cigars. Even extensive cleaning doesn’t offer assurance.

The smelly reality of smoke odor

If you buy a property where it has been smoked in for years. You’d probably have to remove or replace everything that’s either pulling or pushing air and made of porous materials. HVAC systems, exhaust vents in bathrooms, carpet, and carpet padding. These places tend to absorb smoke and may be unsalvageable. 

Wet washing walls with cleaning products may eliminate some odor, but it’s no guarantee and may cause further damage in some instances.

Commercial odor removal and deodorization

The science of identifying and eliminating odors in your property can be complicated because they can come from a variety of sources both inside and outside your building, office or other structure. SERVPRO of Richland County has local experts trained to identify and eliminate offensive odors using  deodorization agents, air scrubbers, and  thermal foggers. For questions, contact us anytime at (803) 324-578.

Have a Leaky Roof?

2/3/2022 (Permalink)

Inspection of Roof Leak and Ceiling Damage in Columbia SC Don't Neglect a Leaky Roof

A well functioning roof is one of the most important parts of a house, right after a strong, sturdy foundation. It’s important to fix leaks in a roof to protect your home. If you think you have a leaky roof, a roofing contractor can determine the cause and perform roof repairs, if necessary.

Upkeep, regular inspections, and general maintenance and upkeep, and have repairs completed as quickly as possible may help you save time and money. 

Causes and Sources of Roof Leaks

There are a number of reasons why a roof may develop leaks, from both natural and man made causes. No matter the cause, it's imperative to seek the services of a reliable roofing contractor to get your roof back in its best shape so that your home is protected from the elements.

Improper Repairs and Installation

If you've had previous roof repairs done but if a leak keeps coming back, you've either got a problem with the workmanship of the roofing contractor who did the work or the materials they used (or both). Improperly installing elements such as skylights and chimneys can also cause roof leaks - this can happen from incorrectly measuring and fitting fixtures and/or insulation that's started to decay or disintegrate. Leaks from this kind of problem are generally easy to spot. Just look for wet spots or small streams of water coming out of skylights or running down walls/chimneys when it rains.

Shingles and Flashing

Something as small and simple as a broken shingle could be the culprit of a leak. Severe weather, hail and high winds can cause shingles to become loose, crack and break off, leaving your roof exposed. If the nails used to secure shingles aren't properly sealed with a durable coating like roofing cement, it can leave exposed holes which can allow water and moisture to get into the attic. Broken or cracked flashing—the pieces of material installed under shingles, on joints and around chimneys—can also cause leaks. Both damaged flashing and missing shingles can be easily identified, usually as different, discolored patches or exposed areas on a roof. You may even find pieces of them in your yard after a bad storm.

Condensation and Moisture

Since the attic is usually the least insulated—and the highest elevated—place in your home, it is more prone to mold and mildew growth from excessive moisture that can accumulate when condensation becomes trapped. The cause of the moisture is from wet weather such as rain, sleet, and hail, but also ice dams melting and the fluctuation in temperatures when seasons change. You'll most likely notice a smell—before you see the mold—as a sign of a leak in your roof.

Vent Pipe Problems

Pipes run throughout the home including the roof, which means there are a number of areas that are common leak sources related to your home's plumbing and ventilation system. These include plumbing vent pipes, ventilation fan ducts, attic vents and exhaust pipes/flues (for appliances). Anytime there are worn or cracked rubber boots and/or broken flashing around the vent pipes that come out of the roof, it's likely you're in need of repairs.

The Importance of Roof Repairs

If you have a roof leak, repair it as soon as possible to avoid further damage and to help protect your home from bigger problems such as flooding. Contact a roofing contractor to have a thorough assessment of the roof completed and get advice on what steps you need to take to repair the damage.

It’s best to work with a roofing contractor because their expertise is in roofing and they will be able to pinpoint and address your specific needs. Depending on the cause of the damage, your home insurance company may cover the costs of the roof repair, so make sure to contact your insurance company, too.

We're Here 24/7 to Help with Storm Damage

Lastly, if you should have a roof that leaks into the structure and need to begin the mitigation process, call SERVPRO of Richland County. Columbia Midtown, and Southeast Columbia.

Our team of professionals specialize in removal and mitigation of storm damaged material and have the experience of quickly drying out affected areas from storm and weather damage before it is made worse.

We partner with all major insurance companies and vendors to make the transition back to “Like it never even happened,” as quickly as possible.

Call us today (803) 419-0470.

How Do I Locate My Home Water Shut Off?

2/3/2022 (Permalink)

Man locating home water shutoff Know where your Home Water Shutoffs are located.

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shut off, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

Once located, you can add water and gas shut off tags to the appropriate shut offs. You can add these tags as a helpful reminder if you ever have an emergency in your home. For example, if a leak happens or a pipe bursts in your home, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO of Richland County

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, you can give SERVPRO of Rock Hill & York County a call at (803) 324-5780. We are always here to help!

Commercial Deep Cleaning: Small Business, Office, and Facilities

1/31/2022 (Permalink)

Technician Deep Cleaning Office in Columbia SC Commercial Cleaning = Peace of Mind

Corporate and commercial business owners and property managers who are stepping up their sanitizing game to institute and maintain healthy and safe work environments. Proper cleaning and disinfection routines can significantly reduce or eliminate pathogens on surfaces and objects in workplaces, offices and facilities. 

Commercial Cleaning = Peace of Mind 

Business owners in the Columbia SC area can be proactive by adopting a defensive pathogen cleaning program. With many employees now working from home and essential facilities operating with minimal staff, it’s a convenient opportunity for deep cleaning. Knowing a workspace or business has followed exposure and cleaning procedure guidelines provides peace of mind for employers, employees, vendors, clients and customers. They can feel confident the environment was thoroughly and professionally cleaned according to Centers for Disease Controls (CDC) and local authorities. 

Examples of High-Touch Surfaces

In the workplace, frequently touched surfaces are tables, hard-backed chairs, doorknobs, light switches, countertops, handles, desks, toilets, faucets, sinks, fixtures and electronics (phone receivers and keypads, computers, keyboards, tablets, touch screens, kiosks and remote controls).

Other commercial spaces may include sales counters, water fountains, soda and snack machines, kitchens, break rooms and food areas, bathrooms, meeting rooms and classrooms, shelving and racks, carpets, rugs and drapes, furnaces and air conditioners, stair and escalator handrails, elevators, and playground or fitness equipment.

How Long do Pathogens Stay on Surfaces?

While the World Health Organization doesn’t know how long every virus or pathogen survives on surfaces as an infection threat. Studies suggest viruses may last on surfaces for a few hours or up to several days, depending on the surface type and the environment’s temperature and humidity level.

Commercial Cleaning Levels & Standards

SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County is a member of the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the certifying body for the cleaning and restoration industry. We adhere to CDC and local authority guidelines related to exposure and cleaning procedures. Our primary cleaning technique includes hand wiping surfaces and fogging, a process that uses an ultra-low volume or electrostatic sprayer to apply disinfectant to surfaces. 

Reactive Cleaning 

When someone known to have a contagious disease has been exposed to the workplace or facility, we recommend enhanced or reactive cleaning. In these cases, we customize services based on the specific needs of a facility. And, we may use a cleaning protocol developed by a third-party industrial hygienist.

Additionally, the CDC recommends opening windows and doors to increase air circulation and closing off all areas used by the infected person. Wait 24 hours (or as long as possible), then clean and disinfect offices, bathrooms, common areas, shared electronic equipment and any other areas the infected person may have used. 

Reactive Cleaning 

When someone known to have a contagious disease has been exposed to the workplace or facility, we recommend enhanced or reactive cleaning. In these cases, we customize services based on the specific needs of a facility. And, we may use a cleaning protocol developed by a third-party industrial hygienist.

Additionally, the CDC recommends opening windows and doors to increase air circulation and closing off all areas used by the infected person. Wait 24 hours (or as long as possible), then clean and disinfect offices, bathrooms, common areas, shared electronic equipment and any other areas the infected person may have used. 

24/7 Commercial Cleaning Assistance

Although SERVPRO of Richland County is part of a national network of 1,700-plus franchises, we’re locally owned and operated and part of the community. Our highly training cleaning technicians are employees, not contractors, which means our team can respond very quickly and with more resources. For questions, contact us anytime at (803) 419-0470 or request help online

Water Damage Repair: When It’s Time to Call a Pro

1/31/2022 (Permalink)

Young Couple in dealing with water damage in Columbia SC Call a a professional water mitigation expert.

Water Damage Repair: Do-it-yourself vs. calling the pros

Not only does water damage affect your home’s structural foundation, but it also creates an ideal environment for mold and mildew to grow, termites and carpenter ants to move in, and powerful odors to fill your living spaces. To fully restore and dry your property - and have the validation and documentation to back it up - you need specialized training and equipment. And that’s where SERVPRO comes in.

Ongoing training + latest technology = bye-bye moisture

Our local technicians are well-prepared to tackle any water damage emergencies - long before they ever set foot in your home. In addition to earning the Institute of Inspection Cleaning and Restoration Certification, they complete Employee Certification Training and a 15-day hands-on course. Continuing education classes keep the water restoration team informed on scientific drying principles and the latest technology. 

Their extensive education and training come into play when they arrive at your home with all the tools they need to restore it to pre-water damage condition: Moisture detection and measurement equipment, including an infrared camera. Powerful water extraction pumps and vacuum units to speed the drying process. Industrial strength air movers and dehumidifiers to pull water vapor from the air. And thermal foggers, deodorization machines, and sanitizing agents and treatments to eliminate odors.

Tips to help prevent water damage

While our specialists are available at a moment’s notice for any water damage or restoration emergency, there are a few DIY steps homeowners can take to avoid them. 

  1. Clean - Keep those gutters clean to ensure proper drainage and direct downspouts at least five feet away from your home. Whenever possible, slope your yard away from the foundation.

  2. Test - At least once a year, check your sump pump. During heavy storm seasons, test it more frequently. 

  3. Fix - Keep on the lookout for dark spots under pipes and on ceilings. If you notice leaks or dripping pipes, get them fixed. Also, repair cracked caulking and inspect for missing, loose or damaged roof shingles. 

And for Joan’s case, we’ll add one more tip: Self-care is important, but please don’t fall asleep in the bathtub with the water running!

24/7 water damage and restoration assistance

Although SERVPRO of Richland County is part of a national network of 1,700-plus franchises, we’re locally owned and operated and part of the Columbia, and Richland County communities. Our water damage and restoration experts are employees, not contractors, which means our team can respond faster to emergencies with a proven water damage restoration process and the most advanced technology and equipment. For questions, contact us anytime at (704) 286-8708 or request help online.

We're your team for fire damage restoration in Columbia

9/15/2021 (Permalink)

Fire Fighters extinguishing Home fire in Columbia SC Fire Damage Restoration in Columbia SC

We understand fires can be particularly catastrophic. Once the first responders drive away, your property probably will not only have suffered damage from just fire and smoke, but also water damage and flooding from the firefighter’s response and extinguishing methods.

SERVPRO of Richland County specializes in fire damage restoration and is equipped to handle your damage restoration needs. You can rest assured that we have made the process as efficient as possible for you.

Because your well being is our #1 concern, this checklist is helpful on the road to returning your property to "Like it never even happened."

Safety

Your safety is our top priority. After experiencing fire damage, please determine the following:

  • Will you be safe inside the property? If not, evacuate immediately and do not return inside.
  • Are there electrical hazards or any other variables that could cause injury?
  • Only perform activities on the premises that are definitely safe.

Emergency Contact

Our restoration process starts as soon as you call SERVPRO of Richland County. Remember that we are available 24 hours a day and respond faster to any size disaster. You will be asked questions to decide the degree of your fire damage and with what equipment and resources our professionals should respond. 

Inspection and Assessment

Our team will thoroughly inspect and examine adjacent rooms of your property to decide the size of the fire, smoke, and soot damage. This step is foundational in building an accurate and effective plan of action.

Immediate Board-Up and Roof-Tarp Service

In order to optimize security and prevent more damage, we will board up any compromised or missing windows and walls and place tarps on any roof damage.

Water Removal and Drying (if needed)

Our experienced team will begin the water removal process at the onset of response. Water damage can be caused by fire fighting efforts. This process is done utilizing proven methods and specially designed equipment including dehumidifiers and air movers to remove and water and complete the drying process.

Removal of Smoke and Soot from All Surfaces

Like with water removal, we use specially designed equipment and methods to remove smoke and soot from all surfaces including walls, floors and ceilings.

Cleaning and Sanitizing

Our professionals will use an array of cleaning methods to restore your personal items "Like it never even happened." This includes the important step of odor removal by using industrial air scrubbers and fogging equipment.

Restoration

Last but not least is your final step - restoration! This step includes any repairs such as replacing or installing flooring and drywall, painting, and reconstructing any areas or rooms that were demolished or damaged.

Don’t trust your fire damage restoration to just anyone in Columbia SC. SERVPRO of Richland County is a trusted leader in the restoration industry, and our specialists are highly trained to provide you with 24/7 emergency assistance. Extensive training, specialized equipment and proven cleaning techniques, help us get your property back to pre-fire condition as possible.

Quickness Is Key And SERVPRO is Quick

8/2/2021 (Permalink)

SERVPRO Technicians are IICRC Certified and follow the drying process protocol to ensure a complete dry out.

A water heater is usually tucked away, and once it starts leaking it might not be noticed right away. Once the water fills the surrounding space it looks for an exit to spread further.  This residence suffered water damage when the hot water heater began to leak.  The water spread out into the hallway effecting the hardwood flooring.  SERVPRO performed a Water Mitigation, and then did a complete dry out which saved the hardwood floors from having to be replaced. Special drying mats can be used to ensure not only is the hardwood dry, but the flooring underneath is completely dried as well.  Moisture meters are used on a daily basis until no moisture shows on the meter.

At SERVPRO we will get you back to "Like it never even happened."

Call SERVPRO If You Notice Or Smell Mold

7/22/2021 (Permalink)

Crawlspace mold can go undetected for years yet still affect your health.

It seems all too often SERVPRO receives calls regarding either a musty odor, or spots on the walls or ceiling which could potentially be mold.  Yes, it sounds scary, looks scary, and the smell is yucky.  These days to just hear the word mold is enough to make one listen to see how it might affect them, and their home or business.  Mold can cause health effects without one even realizing that it is the mold causing the problem.

SERVPRO technicians are ready to help resolve your mold issues once it is determined it is indeed mold, and what type of mold as each is treated differently. What caused the mold issue will also be addressed to completely resolve the mold issue. SERVPRO uses an anti-microbial to clean up the mold. AT SERVPRO our goal is to get you back to a safe and healthy home, or business “Like it never even happened.”

Call SERVPRO Today To Schedule An Emergency Ready Profile For Your Business

7/13/2021 (Permalink)

Schedule you Emergency Ready Profile today..

SERVPRO offers at no cost to you an Emergency Ready Profile. If you do not have an Emergency Ready Profile, you may want to consider the risk you are facing. 50% of businesses that suffer a disaster may never reopen. Are you ready? By developing a SERVPRO Emergency Ready Profile, you minimize business interruptions, along with possible secondary damage. SERVPRO will also provide the Application for your cell phone which will provide you with emergency contact numbers for your business, and utilities associated with your business. This immediate plan of action can help minimize how water and fire damage affects your business. Preparation is a key component for making it through any size disaster. No one plans on a disaster, but you can plan to be "Ready for whatever happens."  The quicker the response the quicker you get back to “Like it never even happened.”

Call SERVPRO Today To Schedule Your Duct Cleaning

7/7/2021 (Permalink)

For your health and longevity of your HVAC System call SERVPRO to schedule your Duct Cleaning

It is easy to forget that your ducts need to be cleaned every three to five years, and possibly more if you have pets, and are in a high pollen area.  If you notice after you have dusted the furniture is quickly covered with dust, you need your ducts cleaned.  Dirty ducts will also have an impact on your power bill as the HVAC system is working hard to get the air out to you. Not keeping your ducts clean will also have an impact on the longevity of your HVAC system.  It will run more, and for longer periods of time.  Dirty ducts can also have a direct impact on the health of those living in the home.

Call SERVPRO to schedule your Duct Cleaning and we will get you back to "Like it never even happened."  803-419-0470

SERVPRO Is Your Trusted Restoration And Cleaning Company

7/2/2021 (Permalink)

SERVPRO is your trusted restoration and cleaning company,

We want you to have more than just our word when we assure you that: we offer competitive pricing, our team of IICRC certified technicians will perform tasks correctly, and our office staff will make the entire process simple by handling all matters with your insurance provider.

We provide superior customer service, performance, and results. Each morning the SERVPRO Team meets to go over job files – this enables the SERVPRO Team the opportunity to know where we are with each job, what has been completed, and what is expected to complete the job. This creates fluid communication between all divisions of our office.

Should you experience a disaster in your home, or business we are available 24/7/365 which includes holidays. We look forward to making your home or business “Like it never even happened.”

SERVPRO Follows CDC Guide Lines For Commercial Cleaning

7/2/2021 (Permalink)

SERVPRO is here to help with your cleaning needs.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call SERVPRO When Dealing With A Fire In Your Home or Business

7/2/2021 (Permalink)

SERVPRO is your number one resource when dealing with a fire in your home or business.

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

  • The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
  • Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
  • Contact your mortgage company or landlord to report the fire.
  • Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

In the unfortunate event that you experience a fire at your home in the Columbia area, SERVPRO of Richland County is Here to Help. Our professional team provides fire restoration services, soot clean up, smoke odor removal, and structural drying to help restore your home.  Give us a call at (803) 419-0470, We are Faster to Any Size Disaster.

When Water Damage Affects Your Business Call SERVPRO

7/2/2021 (Permalink)

From start to finish SERVPRO is Here to Help with water damage at your business.

When faced with water damage at your business it can be unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold can arise from standing water.  SERVPRO technicians are IICRC Certified and capable of addressing standing water and implementing drying solutions. Our Cleaning Technicians and Biohazard Specialists are available if needed allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats to ensure the safety of your business.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO offers 24-hour emergency water damage response.

Quickness is key and SERVPRO is prepared to get you back to “Like it never even happened.”

Mold Should Be Taken Seriously Call SERVPRO If You Suspect Mold

7/2/2021 (Permalink)

If you have a musty odor, or see spots on the walls or ceiling call SERVPRO for a Mold Evaluation

Microscopic mold spores are everywhere, both indoors, and outdoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems, or even hitch a ride indoors on your clothing, or pet.
  • Mold spores thrive on moisture and the spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any source of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

We can inspect and assess your home or business utilizing our specialized equipment to remediate your mold infestation.

At SERVPRO we want your home or business to get back to “Like it never even happened.”

SERVPRO Is Your Number One Resource For A Certified: SERVPRO Cleaning

7/1/2021 (Permalink)

Call SERVPRO of Richland County to schedule your Certified: SERVPRO Cleaned appointment.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

f your home or business needs deep cleaning services, call the experts today – [SERVPRO of Richland County, 803-419-0470]

SERVPRO Handles Commercial And Residential Fire Damage

7/1/2021 (Permalink)

SERVPRO can handle a Fire Damage no matter how large, or how small.

Whether it is a large fire, or a small fire, a fire can affect your home or business. Flames, heat, soot, and smoke travel quickly. SERVPRO provides professional cleaning services which is necessary following a fire.

SERVPRO is certified by the IICRC in Fire Restoration. We understand how fire, smoke, and soot residue travel, affect materials, including how they should be restored. SERVPRO is careful to maneuver in a way that does not cause further damage to your home, or business. Walking on contaminated areas can track soot residue into other rooms, creating additional cleaning. You must also take precautions due to possible structure damage. Floors can become weakened and support beams brittle after a fire, your safety should be the number one priority.  

SERVPRO is prepared to handle any fire job, the proper way. We understand that being displaced by fire creates an enormous amount of stress on homeowners as well as business owners, and we do our best to comfort, reassure and help you through the entire process.

At SERVPRO we will get you back to "Like it never even happened."

SERVPRO Is Ready For Storm Season Are You Ready

6/28/2021 (Permalink)

Sign that says stormy weather ahead Hurricane season is upon us which means you should have a plan in place for the safety of your family.

With Hurricane Season upon us SERVPRO is prepared to assist with any storm issues.  While we are prepared, we want to make sure that you are prepared as well.  Besides having supplies it is important to have an evacuation plan and make sure the entire family is aware of the protocol you have put in place.  FEMA has provided a list of necessities that you should keep on hand and be sure to check it yearly if nothing has been used.  Any expired items should be replaced.

  • Three days' worth of food (nonperishable)
  • Water (at least a gallon per family member)
  • Battery powered (or hand crank) flashlights and radio.
  • Extra batteries
  • First aid kit
  • Whistle to signal for help
  • Trash bags and duct tape, along with a dust mask
  • Wrench or pliers to turn off utilities.
  • Manual can opener for food
  • Regional maps
  • Cell phone with chargers, inverter, or solar charger
  • Moist towelettes and any personal sanitation or specific family needs, like pet supplies
  • Prescription medication along with some generics in case they are needed.

With Fire Damage Comes Soot Damage

6/28/2021 (Permalink)

When there is fire damage the smoke damage can spread throughout the home or business.

Soot and smoke are extremely difficult to clean without the proper knowledge and equipment to do so. We always recommend calling a professional fire restoration service to handle this. SERVPRO of Richland County offers board-up services to secure your property and keep unwanted guests and animals out. We also offer tarping services if damage has occurred to the roof. This prevents water from gaining access to the space and causing further damage.

If water was used to extinguish the fire you may also be facing water damage, this requires a restoration company also. If the water damage is left untreated, you’ll likely be facing issues with mold down the road.

Has your business suffered fire damage? Call SERVPRO of Richland County, the trusted leader in the restoration industry for fire damage restoration.

SERVPRO Recommends You Contact Your Insurance Agent To Confirm Coverage

6/28/2021 (Permalink)

Whether it is residential, or commercial it is crucial that you make sure you have the proper insurance coverage

If your home fell victim to a major disaster tomorrow, would your insurance cover the damages? Homeowners insurance may help cover certain causes of storm damage, including wind, hail and lightning. However, damage caused by flood and catastrophic storms are typically not covered by a standard homeowners insurance policy. It's important to read your policy to learn what types of storm damage may or may not be covered.

When purchasing a new home policy, it's important to consider the geographic location, weather patterns and flood risk assessments of the area your property is located in. You might perceive additional coverage as an unnecessary cost but consider the cost to rebuild or repair out of pocket. SERVPRO bases its pricing off national average or market rates, you’ll be thankful you spent the extra funds on these types of coverages rather than having to pay out of pocket. Take the time now to make sure you are prepared for whatever may happen, instead of finding out you’re not covered in the middle of a disaster. 

SERVPRO is Here to Help get you back to “Like it never even happened.”

Call SERVPRO To Schedule Your Emergency Ready Profile At No Cost To You

6/4/2021 (Permalink)

Put peace of mind in the palm of your hand with an Emergency Ready Profile

If you do not have an Emergency Ready Profile, you may want to consider the risk you are facing. 50% of businesses that suffer a disaster may never reopen. Are you ready? By developing a SERVPRO Emergency Ready Profile, you minimize business interruptions, along with possible secondary damage. This immediate plan of action can help minimize how water and fire damage affects your business. We have an app that can be used with your cell phone giving you immediate access to emergency contact numbers for utilities, and it also can include account numbers.  When disaster strikes it can leave you feeling very anxious, and having the information one click away gives peace of mind. Preparation is a key component for making it through any size disaster. No one plans on a disaster, but you can plan to be "Ready for whatever happens."

Call SERVPRO of Richland County Today To Schedule Your Emergency Ready Profile IT"S FREE

6/3/2021 (Permalink)

At no cost to you SERVPRO will provide help in the palm of your hand with an Emergency Ready Profile App

If you do not have an Emergency Ready Profile, you may want to consider the risk you are facing. 50% of businesses that suffer a disaster may never reopen. Are you ready? By developing a SERVPRO ERP, you minimize business interruptions, along with possible secondary damage. This immediate plan of action can help minimize how water and fire damage affects your business. SERVPRO provides this at no cost to you or your company.  When disaster strikes it is comforting to know with one click help can be on the way.  This is so critical for business owners as like a baby most disasters come in the middle of the night.  They are not planned, but you can plan ahead. Preparation is a key component for making it through any size disaster. No one plans on a disaster, but you can plan to be "Ready for whatever happens."

Proper Maintenance Of Water Lines And Water Storage Units Can Help Avoid A Water Loss

5/25/2021 (Permalink)

Avoid water damage by checking your water lines and water holding units on a regular basis.

Improperly maintained water lines, and water storage units, such as a hot water heater. Once there is a compromise to the water system, or storage unit the ensuing water can cause water damage, and potentially turn into an emergency.

First the home or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. We want to get you back to “Like it never even happened.”

SERVPRO Responds To Home That Was Hit By Lightning

5/14/2021 (Permalink)

Lightning can travel from the top of the house clear into the crawlspace.

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response Time with Crews Ready 24/7/365

We are locally owned and operated enabling us to respond quicker with the proper resources tailored to fit your circumstances, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

SERVPRO Has the Resources to Handle Floods and Storms

When storms hit SERVPRO can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

We want you back to “Like it never even happened.”

Frozen Pipes Thaw Causing Heavy Water Damage

5/14/2021 (Permalink)

Drywall is like a wick when it comes to water damage. Flooring and drywall is removed to insure complete drying and to avoid mold.

When the weather reports extremely low temperatures that are at freezing levels it is crucial to be sure your water lines are insulated. Unfortunately, with freezing temperatures there is the potential for loss of power.  Once a line freezes it eventually will thaw causing water lines to rupture which in turn causes water damage.

First the home, or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. At SERVPRO we want to get you back to “Like it never even happened.”

Stove Fire At A Church Causes Heavy Smoke And Soot Damage

5/14/2021 (Permalink)

A church had a fire that began at the stove and quickly affected adjoining rooms with smoke and soot.

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO is available 24/7 to assist you with your needs so we can get you back to “Like it never even happened.”

SERVPRO Do's And Don'ts For Fire And Water Damages

5/13/2021 (Permalink)

SERVPRO is prepared 24/7 to help with your fire or water disaster. "Like it never even happened."

Have you ever wondered what should you do after you have suffered a fire or water loss? Here are a few do's and don'ts for Fire and water damages. 

In case of a Fire damage: 

Do's

  • Do limit your movement in the property.
  • Do keep your hands clean. 
  • Do change the HVAC filters if possible.

Don'ts

  • Don't attempt to wash any walls or painted surfaces without consulting a professional.
  • Don't attempt to shampoo carpets or upholstered furniture.
  • Don't consume any food or beverages that may have been stored near heat or fire.

In case of a water Damage:

Do's

  • Do shut off the source of water if possible.
  • Do remove and prop up wet upholstered cushions for drying.
  • Do wipe excess water from wood furniture.

Don'ts

  • Don't enter rooms with standing water where electrical shock hazards may exist.
  • Don't use TVs or other appliances while standing on wet carpets or floor. Especially not on wet concrete floors!
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Just a few tips from your local SERVPRO! Here to help make it "Like it never even happened."

SERVPRO Recommends You Check Your Insurance For Disaster Coverage

5/13/2021 (Permalink)

SERVPRO is ready for your disaster, are you?

If your home fell victim to a major disaster tomorrow, would your insurance cover the damages? Homeowners insurance may help cover certain causes of storm damage, including wind, hail and lightning. However, damage caused by flood and catastrophic storms are typically not covered by a standard homeowners insurance policy. It's important to read your policy to learn what types of storm damage may or may not be covered.

When purchasing a new home policy it's important to consider the geographic location, weather patterns and flood risk assessments of the area your property is located in. You might perceive additional coverage as an unnecessary cost, but consider the cost to rebuild or repair out of pocket. SERVPRO bases its pricing off national average or market rates, you’ll be thankful you spent the extra funds on these types of coverages rather than having to pay out of pocket. Take the time now to make sure you are prepared for what ever may happen, instead of finding out your not covered in the middle of a disaster. 

SERVPRO Is Ready For The Unexpected. Are You?

5/13/2021 (Permalink)

SERVPRO is ready 24/7/365. No job to big, and no job to small. Here to help get you back to "Like it never even happened."

SERVPRO of Richland County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)419-0470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Richland County

SERVPRO of Richland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Is A Restoration Company You Can Trust With Your Commercial Disaster

5/13/2021 (Permalink)

SERVORO utilizes their Disaster Recovery Teams to help you get back to "Like it never even happened."

Should your business suffer a fire one of the first calls you should make (after 911 of course) should be to your insurance agent. They can help you determine if you should file a claim or pay out of pocket for the steps necessary to restore your business. If the fire was small, let’s say a break room kitchen fire or something similar, you very well could be better off not filing a claim against your insurance. Your agent may also recommend a restoration service they know and trust to help you with the cleanup process while protecting your property from further harm.

SERVPRO works directly with the insurance companies, and the mutual goal is to get you back to "Like it never even happened."

SERVPRO Knows Quickness Is Key To Getting Your Business Open After A Fire

5/13/2021 (Permalink)

Has your business suffered fire damage? Call SERVPRO of Richland County, the trusted leader in the restoration industry for fire damage restoration.

Soot and smoke are extremely difficult to clean without the proper knowledge and equipment to do so. We always recommend calling a professional fire restoration service to handle this. SERVPRO of Richland County offers board-up services to secure your property and keep unwanted guests and animals out. We also offer tarping services if damage has occurred to the roof. This prevents water from gaining access to the space and causing further damage.

If water was used to extinguish the fire you may also be facing water damage, this requires a restoration company also. If the water damage is left untreated, you’ll likely be facing issues with mold down the road.

Has your business suffered fire damage? Call SERVPRO of Richland County, the trusted leader in the restoration industry for fire damage restoration.

SERVPRO Is Faster To Any Disaster

5/12/2021 (Permalink)

SERVPRO is faster to any disaster and wants to get your home, or business back to “Like it never even happened.”

SERVPRO of Richland County specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbia, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO is faster to any disaster and wants to get your home, or business back to “Like it never even happened.”

SERVPRO Technicians Are Highly Trained For Removal Of Smoke Soot and Fire Damage

5/12/2021 (Permalink)

We have the equipment, expertise, and experience to restore your fire and smoke damage.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Richland County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire.

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Restoring Your Richland County Commercial Property After A Water Damage Event

2/1/2021 (Permalink)

Flooding and water damage events at Richland County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. We understand the importance of minimizing your business’s down time.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. SERVPRO of Richland County. (803)419-0470

Are You Ready For The Future?

2/1/2021 (Permalink)

Are you familiar with the SERVPRO Emergency READY Profile (ERP)? This tool can make one very important part of your facility management responsibilities easier. Let us help prepare your commercial property from any disaster.

Every facility manager knows they should have a detailed disaster plan, but coming up with one from scratch can be a time-consuming task. It’s tempting to put this job to the side and deal with the many metaphorical fires you have to deal with every day than prepare for a real, but hypothetical fire in the future.

That’s what’s great about the ERP. One of SERVPRO of Richland County’s representatives can come to you and walk you through creating a reference document that details the important building and contact information for your property. 

The ERP can be used as a standalone document or as a supplement to any existing preparedness plan. Thinking through what to do and who to call in advance is the key to timely mitigation, which minimizes the effects of any weather-related disaster, water, or fire damage to your business.

No matter where you live, it is important to be informed and prepared for any disaster that may occur. Though Mother Nature's is often unpredictable, the ERP is one thing we can do to help you take control before disaster strikes.

Contact SERVPRO of Richland County to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, In any emergency, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Richland County will be ready to help make your property damage "Like it never even happened."

Six Tips for Preventing Water Damage to Your Commercial Space

2/1/2021 (Permalink)

Six Step Too Protecting Your Business

Our community is very important to us here at SERVPRO of Richland County. We fully understand how important commercial business is to that community. We operate 24/7, 365. We are always ready to help! Here, are a few ways you can protect yourself.

  1. Train all employees on the location, of the water shut off valves and make sure the valves are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of Richland Country, (803)419-0470.

Electrical Fires.

1/29/2021 (Permalink)

Electronics are a daily part of our life and we often forget the dangers that can be associated with lighting fixtures, chargers, appliances and more. At SERVPRO of Richland County we have responded to hundreds of electrical fires over the years, helping our customers get their lives and homes back to normal. Keep in mind the following tips to reduce the risk of an electrical malfunction or tragedy in your home.

  1. On a regular basis, have the home inspected for loose wires, shorts, and faulty wiring that increase the risk of potential electrical fires, as electrical wiring eventually needs to be replaced. This is especially pertinent if one lives in an older home. Signs that faulty wiring is a pressing issue can include flickering lamps, buzzing outlets, or outlets that spark when an electronic device is plugged in. If one of these indications occurs, do not delay in in hiring a certified electrician to give the home an inspection to determine if the wiring is safe or if it is in need of rewiring.
  2. Install a smoke detector on every level of the home and inside each bedroom. It is vital to make sure the smoke detectors are working properly by testing them every month. Test the detectors to ensure that all members of the home know the sound of the smoke detector. Also, create a plan so that the entire family knows what to do in case of an actual fire. Once a plan is in place, practice each aspect of fire-escape strategy to guarantee its success.
  3. Utilize safety measures with electric cords. This includes replacing cords that are loose, frayed, or contains cracks. Never place cords in areas that receive a large volume of foot traffic, such as under mats or carpeting. Avoid tacking cords to surfaces with nails or staples. If an extension cord is being used on a long-term basis, consider having outlets installed by a certified electrician nearer to your electronic devices.
  4. Only use the correct wattage light bulbs in all fixtures. If the wattage is higher than the requirement noted on the lamp or appliance, replace the bulbs immediately. Firmly secure light bulbs in the socket to safeguard them from overheating.
  5. Use a surge protector to guard appliances and other electronics in your home. 
  6. Store flammables away from electrical appliances. It is helpful to establish a safe, designated area for flammable chemicals in your home.
  7. Place a fire extinguisher in all major rooms of the home, such as kitchen, bedrooms, and laundry room. Have all family members read the instructions on how to use the fire extinguisher.

Preventing and Putting Out Grease Fires

1/29/2021 (Permalink)

Tips to Prevent a Grease Fire:

Never leave your pot or pan unattended. It takes less than 30 seconds for smoke to turn into fire

  • Pay attention around fire. Don’t cook when intoxicated or tired.
  • Remove as much moisture as possible from food before cooking. Never put frozen food into hot grease.
  • Keep grease at the recommended temperature.
  • Heat oil slowly.
  • Add food slowly and gently to hot oil to avoid splatter.

What to Do In Case of Grease Fire: 

Turn off the burner.

  • Remove the oxygen by either covering the pot/pan with a metal lid, smothering with baking soda or salt, or lastly, by using a fire extinguisher (this is the best method, if you have one available.)
  • If these steps don't work, call 911 and get everyone out of the house. Close the door behind you to help contain the flames.

What Not to Do In a Grease Fire:

Never try to put out a grease fire with any liquid. It will vaporize and cause steam explosions.

  • Never carry the burning pot/pan outside. You are likely to spill the grease and spread the fire.
  • Do not use anything glass or plastic to try to put out the fire. Glass will heat up and shatter and plastic will melt.
  • Never use baking powder or flour as substitutes for salt or baking soda. They are combustible, and will spread the fire.

If you are ever faced with a fire, Call SERVPRO of Richland County 24/7 365. (803)419-0470.

Are you ready for the seasons to change?

1/29/2021 (Permalink)

As the winter months give way to spring, the weather is often unpredictable. There may be days when the temperature drops below freezing and days filled with rainstorms. Too often, the capricious changes in weather and the abundance of moisture cause flooding problems for Richland County businesses. The good news is that there are several steps you can take to protect your commercial property.

Check Your Interior and Exterior Pipes

Hopefully, you made sure your pipes and hoses were empty during the fall before the first major freeze. As spring brings warmer weather, any frozen pipe is likely to thaw. Unfortunately, as water froze in those pipes, the developing ice could have created cracks or weak areas. As the ice thaws, it releases water into your building – sometimes dripping into your walls or down the foundation.

Inspect the Gutters and Other Elements of the Drainage System

Just as the pipes are weakened by ice, so the gutters can also become damaged when snow or ice flows build up. Be sure to keep the gutters free of debris and double-check to be sure that drainage areas can accept the flow of water from spring flooding.
Each season is full of change, but some are predictable. Melting snow, early rainstorms, and frozen gutters or pipes can cause flooding. If you aren't sure what to expect or if your property has suffered damage from too much water, contact SERVPRO of Richland County. The Water Damage Cleanup and Repair Professionals. (803)419-0470

How to Utilizing A Portable Fire Extinguisher.

1/28/2021 (Permalink)

Let’s discuss the correct methods for utilizing a portable fire extinguisher Here at SERVPRO of Richland County we cannot stress enough the importance of fire extinguishers in your workplace and at home. Residents and employees should be appropriately trained on how to use fire extinguishers and can often mean the difference between saving lives and salvaging the structure from further damage. The NFPA (National Fire Protection Association) uses a helpful acronym for remembering the correct sequence and way to operate a fire extinguisher known as P-A-S-S.

Let’s review the steps for PASS;

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim Point the fire extinguisher at the base of the fire for best effect.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side to side.

Its important to read the fire extinguisher instructions to familiarize yourself. Ensure that you have the correct size and style for your facility and consider where to store it so accessibility is feasible during an unexpected emergency. If a fire occurs in your home or business call the professionals at SERVPRO of Richland County (803)419-0470. Our team assists with cleaning and restoration of structure and contents, we make a stressful situation more manageable and streamlined to make your life easier. If you have questions about fire safety in your home or business don’t hesitate to reach out, we are always happy to help.

Different Types Of Contaminated Water

1/27/2021 (Permalink)

Water damage can wreak havoc on your Columbia, SC, home. That being said, not every home flood is the same. Flood water is categorized by the types of contaminants present. Understanding the differences between the different types of contaminated water can help you remediate the damage more effectively.

  1. Clean Water Floods
    Like their name implies, Category 1, or clean water floods, are categorized by an absence of contaminants. As the least dangerous types of floods, they typically originate from a supply line burst, a shower leak or some other type of clean water source. Just because these floods aren't as dangerous doesn't mean that they shouldn't still be taken seriously. A clean water flood can transform into a Category 2 flood if left untreated for too long.
  2. Gray Water Floods
    Gray water floods are also known as Category 2 floods. This flood contains mildly contaminated water, but nothing that could pose a biohazard risk. These floods are often caused when household appliances malfunction and flood, such as dishwashers and laundry machines. If left untreated for longer than 48 hours, a Category 2 flood will quickly become a dangerous Category 3 flood.
  3. Black Water Floods
    Category 3 floods, or black water floods, are the most dangerous of all. They are categorized by the presence of biohazards, such as human or animal fecal matter, raw sewage and dangerous chemicals or pesticides. You should never attempt to resolve a Category 3 flood by yourself, due to the possible health risks. Instead, you should contact water damage professionals, like SERVPRO of Richland County. These floods are usually caused by toilet overflow, sewage-back-flow or a flooding riverbank. 
  4. Summary                                               All of these types of floods are capable of inflicting serious amounts of damage. Make sure to contact flood remediation experts for assistance, no matter which type of flood you're currently dealing with.

What Do Columbia, SC, Residents Need to Know Evacuating in a Storm?

1/27/2021 (Permalink)

SERVPRO Vehicle on Highway in Columbia SC Need to Know when Evacuating in a Storm

Flooding in your home can damage many items but we can help fix some. Contact SERVPRO for professional flood and storm damage restoration in Columbia SC.

This year across the United States, storms have been on the rise. It seems they have hit more often and harder. Coastal and non-coastal cities have been impacted as high winds drive torrential rains inward. This is the perfect setting for flash flooding and the need to evacuate.

SERVPRO is here should you need Flood Damage Cleanup and Restoration. But before that is even considered getting your family to safety is priority. If your residence is in the path of a situation where evacuation is called for knowing ahead of time what to do can be a lifesaver.

What Should I Take with Me?

If you live in an area that is prone to flooding having to-go bags ready is a smart idea. Consider one for each member of the family. Include items such as:

  • Change of clothes
  • Water bottles
  • Flashlight and extra batteries
  • Cell phone chargers
  • Snacks/granola bars
  • Medications
  • First aid kit
  • Toy for kids

Another concern is essential paperwork getting ruined or forgotten when a flood occurs. Keep important documents in a file that is both water and fireproof. This makes it easier to grab if you have to leave. Consider making copies and storing the originals in a safe deposit box. Documents to take with you include:

  • Driver’s license
  • Passports
  • Birth certificates
  • Deeds
  • Proof of insurance
  • Social security cards
  • Medical records
  • Prescription information
  • Personal contact list

If your home has experienced flooding, SERVPRO’s professional technicians are experts at flood water mitigation. They are certified in dealing with contaminated water and the steps needed to mitigate flood damage.

Contact SERVPRO of Richland County at (803) 419-0470 for expert flood damage removal service. We’re Faster Too Any Size Disaster!

How Are Thunderstorms Formed?

1/26/2021 (Permalink)

SERVPRO of Richland County provides 24/7 Storm Damage Restoration in Columbia, SC. 

Columbia residence are no strangers to thunderstorms. Since thunderstorms can cause damages to your home or business, it is important to understand what causes thunderstorms, and how to be better prepared for them.

Thunderstorms- What Causes Them?

According to the National Severe Storms Laboratory, three basic ingredients are required for a thunderstorm to form:

  1. Moisture
  2. Rising, Unstable Air
  3. A Lifting Mechanism

The process of thunderstorm formation begins with the sun heating the surface of the Earth.  This, in turn, heats the air just above the Earth’s surface.  Because warm air is less dense than cool air, warm air will begin to rise.  As this rising warm air interacts with various elements of the Earth’s surface terrain (hills, mountains, or pockets of cooler air) it continues to be pushed higher into the atmosphere.  As this air reaches the cooler areas of the atmosphere, it also begins to cool, allowing the moisture contained within to condense, beginning cloud formation.  As more particles of continuously cooling moisture gather, they begin to “bounce off of” one another within the cloud.  These collisions eventually build up large reactions of electric charge, resulting in lightning, which creates the soundwave we know as thunder.

Thunderstorms – How to Prepare?

Thunderstorms are most likely to occur in spring and summer months, when the surface of the Earth reaches higher temperatures, but can take place at any time of the year. Knowing this, here are a few tips for thunderstorm preparation:

  1. Keep you roof gutters cleared, especially in the spring and summer months. Debris in gutters can cause rainwater to back up onto your roof, which can result in property damage.
  2. Follow your local weather forecast. Although many thunderstorms can occur quickly, it is important to be weather aware when living in a region prone to thunderstorms.
  3. Since lighting is one of the most dangerous components of a thunderstorm, be sure to practice lightning safety: during a thunderstorm, stay away from windows and doors, avoid using electronic devices that are connected to the wall, and avoid using plumbing, as metal pipes can conduct electricity.

SERVPRO of Richland County values the safety of our community members as well as their properties. In the unfortunate event a thunderstorm or other natural disaster has affected your home our business, give us a call at (803)419-0470, We’re Here to Help!

source: https://www.nssl.noaa.gov/education/svrwx101/thunderstorms/

When Storms or Floods hit Richland County, SERVPRO is ready!

1/25/2021 (Permalink)

SERVPRO of Richland County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Richland County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country, and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)419-0470

Water Damage Timeline

1/20/2021 (Permalink)

Need Emergency Service? Call Us 24/7 – [[803]419-0470]

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Richland County

SERVPRO of Richland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Water-Damage-Restoration

1/20/2021 (Permalink)

When Hurricane Florence hit South Carolina, SERVPRO of Richland County helped our local residents and businesses with their water damaged properties. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your Richland County property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. We are the professionals, that make it. "Like it never even happened." We are always here to help. So give us a call! (803)419-0470

Where Are Your Water Shut-Off Valves?

1/20/2021 (Permalink)

When is the best time to locate your water shut-off valves? NOT when you’re experiencing a water damage! Take some time and familiarize yourself with the location and function of these valves should you ever need to turn off the water in your home.

  1. Main Water Shut-Off Valve – typically found in the basement or an outside wall. This valve connects your water providers lines to your home. Remembering the location of this valve in the event of a water emergency, is vital.
  2. Behind Each Toilet – if you notice water leaking around your toilet or in the bathroom, look for a knob behind the toilet on the wall. Turn the valve in the direction shown to close it and restrict water from flowing to the toilet.
  3. At the Water Heater – each water heater is slightly different. Read the manual that was provided with your water heater for specific instructions. 
  4. Sink Shut-Off - locate the knob or lever beneath the sink where your pipes are located. Turn the knob clockwise or the lever to the off position.
  5. Street-Side Shut-Off – the underground box that connects your home to the water supply. This box will contain a meter as well as a point to turn the supply of water to your home, off. It does typically require a special tool that can be purchased at hardware stores.

Does Your Columbia Home Have A Mold Problem?

12/24/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (803)419-0470

Columbia Residents: We Specialize in Flooded Basement Cleanup and Restoration!

11/13/2020 (Permalink)

This Columbia home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Columbia basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

No one plans on a disaster, but when it does happen. You can call on the service professionals her at SERVPRO of Richland County. We get it right the first time, every time. Call now! (803)419-0470

Columbia Residents: Follow These Mold Safety Tips If You Suspect Mold

11/13/2020 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Richland County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Richland County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –(803)419-0470

SERVPRO is Here to Help during this time of need

10/28/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Richland County, 803-419-0470]

Water in a Restaurant? We got you covered!

7/27/2020 (Permalink)

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Richland County. We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Richland County offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Richland County has industry leading drying and extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Richland County today at (803) 419-0470 for your Clean Up and Restoration needs, We’re Here to Help!

We can help!

7/27/2020 (Permalink)

COVID-19 has been an unprecedented experience for most business owners. Almost no one expected at the beginning of the year that we would have to shut our doors and go virtual for three to four months. For some of us, this was an easier prospect than for others. 

Those who already had a strong online presence were hurt far less than those whose services require person-to-person interaction. As we try to recover, we must admit that the pandemic has not been beaten yet. Unlike in a movie, there was no press conference announcing a cure and no all-clear announcement. We have to adapt to a new normal.

Going forward, businesses will have to plan for the ebb and flow of the COVID-19 rates in our community the way we do for other natural disasters and events that are beyond our control.

Do you have a plan for reassuring customers that their safety is your top priority? How can you communicate this? When a customer walks through your door and is greeted by a cheerful, but mask-covered smile, it tells them that you care enough to put their safety over your comfort.

When you allow for social distancing either by providing online ordering options or by reducing the capacity of your building, it tells your customers that you put their safety over profits.

When you have a Certified: SERVPRO Cleaned sticker on your door, it shows your customers that you didn’t hire just any cleaning service, but that you cared enough to have a professional bioremediation consultation and the date that the cleaning was performed. 

These small steps can keep your customers loyal through whatever may come over the next several months as we deal with our new normal.

We are Cleaning Experts

7/24/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Richland County, (803)419-0470]

What to do after the fire

7/24/2020 (Permalink)

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

  • The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
  • Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
  • Contact your mortgage company or landlord to report the fire.
  • Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

In the unfortunate event that you experience a fire at your home in the Columbia area, SERVPRO of Richland County is Here to Help. Our professional team provides fire restoration services, soot clean up, smoke odor removal, and structural drying to help restore your home.  Give us a call at (803) 419-0470, We’re Faster to Any Size Disaster.

Has fire affected you in Columbia SC?

7/15/2020 (Permalink)

SERVPRO Vehicle in Columbia SC SERVPRO of Richland County is prepared to handle any fire job.

No matter the size a fire can affect your entire home or business. Flames, heat, soot and smoke travel quickly. We always advise hiring a cleaning professional to examine and perform the work necessary following any fire.

Our SERVPRO of Richland County Fire team is certified by the IICRC in Fire Restoration. That means they understand how fire, smoke and soot residue travel, affect materials, and how they should be restored. Our team is careful to maneuver in a way that does not cause further damage to the home. Walking on contaminated areas can track soot residue into other rooms, creating additional cleaning that has to be done. You must also take precautions due to possible structure damage. Floors can become weakened and support beams brittle after a fire, your safety should be the #1 priority.  

The fire team at SERVPRO of Richland County is prepared to handle any fire job, the RIGHT way. We understand that being displaced by fire creates an immense amount of stress on homeowners as well as business owners, and we do our best to comfort, reassure and help them through the entire process. If you or someone you know has experienced a fire and is struggling to get back on their feet, please reach out to us, we’re connected with many organizations that help individuals get the assistance they need.

Why use SERVPRO of Richland!

7/15/2020 (Permalink)

If you’re in need of services that we provide it’s likely you’ve done your research on companies who also provide the same services in your area. When you’re not experiencing an emergency loss or cleanup, you have time to be selective. We encourage this type of due diligence from our customers! We want you to have more than just our word when we assure you that: we offer competitive pricing, our team of IICRC certified technicians will perform tasks correctly, and our knowledgeable office personnel will make the entire process simple for you by handling all matters with your insurance provider.

We strive to be the #1 Restoration and Cleanup company in the Nation! We achieve that by setting goals to achieve superior customer service, performance and results. Each morning our office meets to go over each customer’s file – where we are, what we’ve done, and what we’re going to do. This creates fluid communication between all divisions of our office.

Our phone lines are open 24/7, 365 days a year for whenever you may need us. We’d love to make your home or business “Like it never even happened.”

We are Cleaning Experts

7/14/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Richland County, 803-419-0470]

Storm Season!

11/11/2019 (Permalink)

Even though we live a safe distance from the coast, there is a chance of a tropical storm or hurricane making its way to Columbia, SC. In the event that a powerful storm does make it to the Midlands of South Carolina, the last thing you want to think about is where you put that box of batteries or whether you have enough food for you and your family. The SERVPRO family recommends preparing for situations that might leave you without power, water and even shelter. To prep for any situation and the aftermath review these top tips:

  1. Put Together an Emergency Kit

Evacuation orders can be issued at any time - If you’re required or even voluntarily choose to leave your home in a hurry, you'll want some necessities handy. Keep the following supplies, recommended by FEMA, in a portable container in the area of your house where you'll take shelter:

  • Three days' worth of food (nonperishable)
  • Water (at least a gallon per family member)
  • Battery powered (or hand crank) flashlights and radio
  • Extra batteries
  • First aid kit
  • Whistle to signal for help
  • Trash bags and duct tape, along with a dust mask
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Regional maps
  • Cell phone with chargers, inverter, or solar charger
  • Moist towelettes and any personal sanitation or specific family needs, like pet supplies
  • Prescription medication along with some generics in case they’re needed

(For additional recommendations, be sure to check out ready.gov)

We also suggest having smaller versions of your kit stocked with a few necessities like walking shoes, snacks, and a flashlight at work. In general, you'll also need enough cash on hand for five days of basic needs (gas and food), but any amount of ready money will help if ATMs are down.

Once you have your supplies together, it pays to go through them at least once a year too, to weed out expired food and batteries.

  1. Make an Action Plan

When things get chaotic, you want to make sure that every family member knows what to do. We suggest designating two meeting places (one close by and one a little further away in your neighborhood) and hang a map with the spots marked near your emergency kit.

It also pays to have important contacts written down if the power goes out and there's nowhere to charge your cell phone. Make a mini contact list — ready.gov has templates you can print out — with important numbers that everyone can stow in their wallets. Leave a copy in your emergency kit, too. Establish a plan for checking in with relatives in case local lines get jammed. Text messages will often go through, even when phone lines are clogged.

  1. Prep Your Home

If the power goes out and you have time, unplug appliances and electronics and turn off air conditioners, whether you stay or go. This will prevent damage when the electricity surges back on. Leave one lamp on so you'll know when the power's back.

How you store food can also make a difference when it comes to salvaging items afterwards, according to the FSIS. If there's a chance of flooding, be sure to store dry goods in waterproof containers high enough that they will be safely out of the way of contaminated water.

Grouping food together in the freezer can help it stay colder longer in the case of a power outage. If you have advanced warning, freeze any items you don't need right away, like leftovers, milk, and fresh meat and poultry to keep them at a safe temperature longer and stock your freezer with as much ice as you can fit. Coolers stocked with ice can also be helpful if the power is out for more than four hours.

Though you'll want to minimize the amount you open and close your refrigerator door once the power goes out, FSIS recommends keeping an appliance thermometer in your fridge and freezer to help you determine if food is safe to eat. The refrigerator temperature should be lower than 40 degrees Fahrenheit and the freezer temperature should be below zero degrees Fahrenheit.

After the Emergency

Coming home after a major disaster can be daunting. Call SERVPRO of Richland County to help you in the event your home is affected. NEVER enter a home that has been struck by heavy debris or fallen trees.

Protecting yourself from Fire!

11/11/2019 (Permalink)

If your Columbia, SC business has experienced a fire it’s likely that you’re unsure how to proceed.  The two most important steps of restoring any building that has experienced fire damage, no matter how large or small the fire, are:

  • Protecting the property
  • Cleaning affected areas/materials

First – Call Your Insurance Agent

One of the first calls you should make (after 911 of course) should be to your insurance agent. They can help you determine if you should file a claim or pay out of pocket for the steps necessary to restore your business. If the fire was small, let’s say a break room kitchen fire or something similar, you very well could be better off not filing a claim against your insurance. Your agent may also recommend a restoration service they know and trust to help you with the cleanup process while protecting your property from further harm.

Second – Contact a Restoration Service

Soot and smoke are extremely difficult to clean without the proper knowledge and equipment to do so. We always recommend calling a professional fire restoration service to handle this. SERVPRO of Richland County offers board-up services to secure your property and keep unwanted guests and animals out. We also offer tarping services if damage has occurred to the roof. This prevents water from gaining access to the space and causing further damage.

If water was used to extinguish the fire you may also be facing water damage, this requires a restoration company also. If the water damage is left untreated, you’ll likely be facing issues with mold down the road.

Has your business suffered fire damage? Call SERVPRO of Richland County, the trusted leader in the restoration industry for fire damage restoration.

We Answer the phone ready to help

10/21/2019 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richland County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Richland County

SERVPRO of Richland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you have an ERP?

8/12/2019 (Permalink)

ERP Sample

If you do not have an Emergency Ready Profile, you may want to consider the risk you are facing. 50% of businesses that suffer a disaster may never reopen. Are you ready? By developing a SERVPRO ERP, you minimize business interruptions, along with possible secondary damage. This immediate plan of action can help minimize how water and fire damage affects your business. Preparation is a key component for making it through any size disaster. No one plans on a disaster, but you can plan to be "Ready for whatever happens."

Some helpful tips!

6/25/2019 (Permalink)

Have you ever wondered what should you do after you have suffered a fire or water loss? Here are a few do's and don'ts for Fire and water damages. 

In case of a Fire damage: 

Do's

  • Do limit your movement in the property.
  • Do keep your hands clean. 
  • Do change the HVAC filters if possible.

Don'ts

  • Don't attempt to wash any walls or painted surfaces without consulting a professional.
  • Don't attempt to shampoo carpets or upholstered furniture.
  • Don't consume any food or beverages that may have been stored near heat or fire.

In case of a water Damage:

Do's

  • Do shut off the source of water if possible.
  • Do remove and prop up wet upholstered cushions for drying.
  • Do wipe excess water from wood furniture.

Don'ts

  • Don't enter rooms with standing water where electrical shock hazards may exist.
  • Don't use TVs or other appliances while standing on wet carpets or floor. Especially not on wet concrete floors!
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Just a few tips from your local SERVPRO! Here to help make it "like it never even happened."

Are you covered?

6/20/2019 (Permalink)

If your home fell victim to a major disaster tomorrow, would your insurance cover the damages? Homeowners insurance may help cover certain causes of storm damage, including wind, hail and lightning. However, damage caused by flood and catastrophic storms are typically not covered by a standard homeowners insurance policy. It's important to read your policy to learn what types of storm damage may or may not be covered.

When purchasing a new home policy it's important to consider the geographic location, weather patterns and flood risk assesments of the area your property is located in. You might perceive additional coverage as an unnecessary cost, but consider the cost to rebuild or repair out of pocket. SERVPRO bases its pricing off national average or market rates, you’ll be thankful you spent the extra funds on these types of coverages rather than having to pay out of pocket. Take the time now to make sure you are prepared for what ever may happen, instead of finding out your not covered in the middle of a disaster. 

Emergency Readiness! Are you ready for whatever happens?

5/20/2019 (Permalink)

There are two keys to weather safety. They are to be prepared for worst and to act accordingly.

  1. First things first, you should build an emergency kit and make a family communications plan.
  2. Be familiar with your environment and surroundings.
  3. Learn about whether or not your property is flood-prone.
  4. Identify dams and flood zones in the surrounding area.
  5. Learn community hurricane evacuation routes and how to find higher ground.
  6. Have a plan to secure your property
  7. Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
  8. Clear loose and clogged rain gutters and downspouts.
  9. Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  10. Determine how and where to secure your outdoor vehicles.
  11. Install a generator for emergencies.
  12. If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
  13. Consider building a safe room. 

Does Your Columbia Home Have A Mold Problem?

5/20/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to re-mediate your mold infestation.

If You See Signs of Mold, Call Us Today –(803)419-0470

SERVPRO of Richland County 24 Hour Emergency Water Damage Services

4/22/2019 (Permalink)

SERVPRO of Richland County!

SERVPRO of Richland County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (803)419-0470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richland has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Richland County

SERVPRO of Richland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Richland County Home Have A Mold Problem

4/22/2019 (Permalink)

In Columbia, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (803)419-0470

When Storms or Floods hit Columbia, SERVPRO is ready!

4/22/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Columbia Sc.

SERVPRO of Richland County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbia, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (803)419-0470

Richland County Smoke and Soot Cleanup

4/22/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Richland County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (803)419-0470

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